Technical Support Specialist
3 weeks ago
Pay: $0 per hour
The Technical Support Specialist is responsible for providing technical assistance for the systems at the lodge. Reporting to the IT Manager, responsibilities include workstation and printer installation and maintenance, server administration, network monitoring, hardware performance, connectivity, and backups.
Key Responsibilities:
- Provide technical support for systems related issues
- Monitor and administer network, workstations, security system, and servers
- Repair, install, and maintain computers and related equipment
- Train and supervise employees on system usage
- Stay updated with industry knowledge and training
- Administer license agreements and enforce compliance
- Collaborate with the corporate IT team
- Maintain inventories and organized work area
- Assist corporate IT on projects and support related issues
- Conduct regular training sessions
Qualifications:
- Associate's degree in IT or related field
- Strong knowledge of O365, Microsoft Office, network technologies, and desktop/mobile OS
- Proficiency in Microsoft Office suite
- Pass background check and drug screen
Desired Skills:
- Microsoft Certification
- Previous IT experience in hospitality industry
- Experience with SCCM administration, Cisco, and server virtualization
- Strong problem-solving and organizational skills
- Attention to detail
- Enthusiastic and positive energy
- Ability to multitask
Physical Requirements:
- Able to lift up to 20 lbs.
- Able to bend, stretch, and twist
- Able to stand or sit for long periods
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