We have other current jobs related to this field that you can find below
-
Guest Services Associate
5 days ago
Lake Havasu City, United States ZMC Hotels Full timeCompany Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in...
-
Guest Services Associate
5 days ago
South Lake Tahoe, California, United States Aramark Full timePosition Overview The Hospitality Worker II plays a crucial role in enhancing guest experiences by managing reservations, addressing guest inquiries, and effectively resolving or escalating any issues that may arise. The specific duties and responsibilities associated with this role may differ based on the requirements of the Aramark location and the needs...
-
Flexible Housekeeping Associate
6 days ago
Lake Lure, North Carolina, United States MasterCorp Full timePosition Overview: Begin your journey in the hospitality sector with MasterCorp, a leader in housekeeping and hospitality solutions. We offer competitive compensation at $00 per hour. Our framework is tailored to acknowledge your efficiency and punctuality. We have immediate openings for both full-time and part-time roles, along with:Comprehensive paid...
-
Guest Services Associate
6 days ago
South Lake Tahoe, California, United States Aramark Full timePosition Overview The Hospitality Worker II plays a crucial role in enhancing guest experiences by managing reservations, addressing guest inquiries, and effectively resolving or escalating any issues that may arise. Responsibilities and duties may differ by Aramark location, tailored to client specifications and operational requirements.COMPENSATION: The...
-
Guest Service Agent
2 months ago
Lake Placid, United States Courtyard Lake Placid Full timeCome Join the Waterford Hotel Group Team!! At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and...
-
Guest Service Associate- Per diem
4 days ago
Lake Harmony, United States Geisinger Full timeJob Title: Guest Service Associate- Per diemLocation: Wilkes-Barre, PennsylvaniaJob Category: Hospitality ServicesSchedule: Per DiemWork Type: Part timeDepartment: JM-GWV Guest Services Operations TeamDate Posted: 07/08/2024Job ID: R-64419Job SummaryResponsible for providing a high level of customer service to all guests entering system facilities. Enhances...
-
Guest Room Service Associate
6 days ago
Lake Forest, California, United States Sonesta International Hotels Full timeJob Overview The Room Attendant collaborates with the Housekeeping Management Team to maintain cleanliness in guest accommodations and communal areas, as well as operate within the laundry facility, adhering to brand standards and ensuring guest satisfaction. Key Responsibilities: Exemplify Sonesta Service in all guest interactions, aligning with the Sonesta...
-
Guest Services Coordinator
6 days ago
Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full timeAre you passionate about providing outstanding service in the hospitality sector? Our esteemed establishment, Fairfield Inn by Marriott Downtown SLC, is seeking a dedicated and friendly individual to take on the role of Front Desk Associate.As the initial point of contact for our guests, you will be responsible for managing check-ins and reservations,...
-
Guest Services Coordinator
6 days ago
Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full timeJob OverviewAre you passionate about providing exceptional service in the hospitality sector? Our esteemed establishment is seeking a reliable and personable individual to fill the role of Front Desk Associate. As the initial point of contact for our guests, you will play a crucial role in ensuring a seamless check-in experience, managing reservations, and...
-
Guest Services Representative
18 hours ago
Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full timePosition Overview:Golden Nugget Hotels & Casinos - Guest Services RepresentativeA Guest Services Representative plays a vital role in ensuring a warm welcome and exceptional service for all guests at the Golden Nugget hotel and casino.Key Responsibilities:Deliver outstanding, courteous, and professional service in every interaction with guests, visitors,...
-
Guest Service Representative
3 days ago
Lake Jackson, United States Gulf Coast Hotel Management, Inc. Full timeWould you like to join an incredible team of hotel ambassadors and work in a respectful and progressive environment that values what people bring to the team? Then you might be our next Guest Services Representative! Our GSR is responsible for assisting guests at check-in and check-out, answering and processing phone calls, plus handling all special request...
-
Guest Service Manager
1 week ago
Salt Lake City, United States Woodbury Corporation Full timeBenefits: 401(k) 401(k) matching Company parties Dental insurance Employee discounts Health insurance Paid time off Vision insurance The Hampton Inn Salt Lake City - Downtown is currently accepting applications for a Guest Service Manager. Preference will be given for applicants with Hilton experience.Summary of...
-
Guest Service Manager
1 week ago
Salt Lake City, United States Woodbury Corporation Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceEmployee discountsHealth insurancePaid time offVision insurance The Hampton Inn Salt Lake City - Downtown is currently accepting applications for a Guest Service Manager. Preference will be given for applicants with Hilton experience.Summary of Duties and...
-
Guest Services Supervisor
3 days ago
Shaver Lake, California, United States Serenite Hospitality Full timeJob OverviewPosition: Front Desk LeadWe are looking for a dedicated and skilled Front Desk Lead to oversee the front desk operations at Serenite Hospitality. This role is crucial in ensuring that our guests receive outstanding service while managing a team of front desk personnel.Key Responsibilities:Supervise the daily functions of the front desk,...
-
Guest Services Representative
6 days ago
Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full timePosition Overview:The Golden Nugget Hotels & Casinos is seeking a dedicated Front Desk Agent to provide exceptional service to our esteemed guests.Key Responsibilities:Deliver outstanding, courteous, and professional service to all guests, visitors, vendors, and colleagues.Facilitate the registration process for incoming guests by completing necessary...
-
Guest Services Coordinator
6 days ago
Schroon Lake, New York, United States Lodge at Schroon Lake Full timeJoin our dedicated team at Lodge at Schroon LakeEnhance Client, Guest, and Employee Satisfaction Engage in a vibrant team environment across various rolesIf you have a passion for the hospitality industry, we invite you to explore the opportunity of becoming a Guest Services Coordinator.In this pivotal role, you will be instrumental in optimizing revenue...
-
Guest Services Supervisor
3 days ago
Shaver Lake, California, United States Serenite Hospitality Full timeJob OverviewPosition: Front Desk LeadWe are looking for a dedicated and skilled Front Desk Lead to oversee the front desk operations at Serenite Hospitality. This role is crucial in ensuring that our guests receive outstanding service and that the front desk team operates efficiently.Key Responsibilities:Supervise daily front desk activities, guaranteeing a...
-
Guest Services Host
6 days ago
Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full timePosition Overview:Guest Services HostThe Guest Services Host serves as the initial point of contact for patrons, dedicated to delivering outstanding customer service to ensure a welcoming and positive experience at our establishment.Key Responsibilities:Warmly greet and welcome guests upon their arrival, embodying a friendly demeanor and positive...
-
Guest Services Representative
5 days ago
Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full timePosition Overview:The Golden Nugget Hotels & Casinos is seeking a dedicated Front Desk Agent to provide exceptional service to our guests.Key Responsibilities:Deliver outstanding, courteous, and professional service to all guests, visitors, vendors, and colleagues.Facilitate the check-in process for arriving guests by completing necessary documentation and...
-
Guest Services Representative
6 days ago
Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full timePosition Overview:Golden Nugget Hotels & Casinos - Front Desk AgentA Front Desk Agent plays a crucial role in providing a warm welcome and exceptional service to guests at the Golden Nugget hotel and casino.Key Responsibilities:Deliver outstanding, courteous, and professional service in every interaction with guests, visitors, vendors, and...
![Capital Vacations](https://media.trabajo.org/img/noimg.jpg)
Guest Service Associate
2 months ago
WHAT YOU'LL DO
Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay.
RESPONSIBILITIES
- Responsible for the efficient and courteous operation of the front desk.
- Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges.
- Answers and transfers call from the switchboard using proper telephone etiquette.
- Answer guest questions about local restaurants and attractions.
- Make courtesy calls and follow up calls to all guests' issues.
- Send confirmation letters to owners/guests.
- Coordinate with all other departments to ensure a smooth response to guest's requests.
- Process all incoming revenue from all departments daily.
- Open and close the credit card machines and cashier audit reports.
- Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions from other departments.
- Order office supplies as needed.
- Prepare night audit daily.
- Enter maintenance and service requests in SPI promptly.
- Make reservations courteously and efficiently.
- Make room moves and stay over requests for guests as needed to ensure guest satisfaction.
- Run reports and correct errors before guest check-in.
- Perform any other inventory management changes as directed by the supervisor or manager.
- Prepare check-in packets for the upcoming week.
- Make rental calls to notify owners whether their villa rented or not.
- Respond to online reviews.
- Reconcile rentals for the previous month.
- Check online travel agents for rental inbound.
- Daily post office and banking run.
- Block RCI points for unpaid accounts.
- Manage RCI banking, membership changes, and cancellations.
- All other duties as assigned by management
QUALIFICATIONS
- High School Diploma/GED
- Experience from which comparable knowledge and abilities are acquired
- Basic computer skills
- Great attention to detail
- Excellent Customer Service skills with the ability to work under pressure
- Bilingual is a plus
- Active listener with the ability to solve problems
- Work with minimal supervision
- Excellent verbal and written communication skills
- Flexible schedule - Ability to work evenings, holidays and weekends are a must