Housing First Coordinator Supervisor

2 weeks ago

Marlborough, United States Eliot's Full time

Eliot is in search of a Bachelor's level Housing First Coordinator Supervisor with at least 1 year of experience in a case management supervisory capacity in the human services realm. Our ideal candidate will have unwavering compassion and empathy - along with a strong commitment to social justice, person centered planning and practice, and multidisciplinary collaboration.

Eliot's Permanent Supportive Housing Teams provide multidisciplinary trauma informed/strengths based services to effectively address barriers to obtaining and maintaining housing (eg untreated PTSD/Mood Disorder(s)/Psychosis/Substance Use Disorder(s)/medical complexity)

Responsibilities:

  • Conducts and supports assigned supervisees with screening and assessing family needs
    within initial intake. Flag high risk factors reported or observed and immediately report to
    Site to formulate a plan of action to support the family.
  • Ensures appropriate milieu coverage in coordination with Site Director as needed to ensure
    overall safety of the site and to ensure that community rules are followed.
  • Provides dedicated 1:1 supervision with assigned Housing First Coordinators weekly
  • Assists guests with transportation arrangements and tangible resources to address immediate
    needs in conjunction with Housing First Coordinators and other shelter personnel
  • Carries an assigned caseload of families and collaboratively coordinates care and supports to
    address assessed needs and service delivery preferences
  • Ensures that supports provided to families are culturally and linguistically appropriate, family
    centered, and trauma informed
  • Provides onboarding/onsite orientation to new personnel as assigned. Participates in
    interview/hiring process for new staff as needed/assigned.
  • Provide comprehensive service and care coordination through collateral contacts as indicated
    while leveraging pre and post tenancy support services within a Housing First framework.
  • Complete assessments for HomeBase, Coordinated Entry and/or DMH Services
  • Assist with and participate in strategic planning for the Family Shelter Site.
  • Directly support families (and assigned supervisees) with maximizing state and federal
    entitlements
  • Collaborates closely with housing navigation team
  • Recognize and respond to signs and symptoms of changes in client behavior, physical
    health or related medical issues, or other related areas of concern
  • Obtain and maintain current certifications in CPR, First Aid, and all other required training.
    Ensure that all certificates are current and provide required documentation to the Agency.
  • Develop and modify individual client service plans based on changes in needs
  • Other related duties as assigned
Qualifications:
  • Bachelor's degree in social work, counseling, psychology, or other closely related field
  • Ability to speak Haitian Creole, Spanish, Portuguese or French
  • At least 1 year of experience in a case management supervisory capacity.
  • At least 2-years experience with the homeless population
  • Must have demonstrated experience with family centered engagement, support planning/coordination and service delivery implementation.
  • Knowledge of Public Entitlements (EAEDC, Social Security, Immigration, etc.,) and other resources is required.
  • Has working knowledge related to EA Shelter system, housing navigation and tenancy sustaining supports within a Housing First framework.

Schedule: Monday- Friday, 9am-5pm

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

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