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Automation Analyst

1 month ago

New York, United States City of New York Full time
Company Description

Job Description

The Bronx District Attorney's Office is dedicated to serving the diverse Bronx County community of over 1.4 million individuals, ensuring fair justice and a safer Bronx. The Information Technology Bureau (ITB) requires a skilled Automation Analyst who can plan, design, and implement robotic automation processes (RPA), as well as build and maintain the existing suite of low-code Power App/Automate solutions to meet our office's expanding needs. The ideal candidate for this role will build automations to enhance and/or repeatable, often manual, processes to add efficiency and accuracy to the work of our office.

JOB RESPONSIBILITIES:

Work closely with IT team members to identify processes suitable for automation and design effective automation solutions.

Develop, test, and implement automation scripts, workflows, and robotic processes to streamline operations and improve productivity.

Collaborate with software developers to integrate automation scripts with existing systems and applications.

Collaborate with Business users to gather, understand, and document process requirements.

Create and maintain specification and design documentation of automation solutions.

Evaluate and reengineer current business processes, using current automation solutions, to improve efficiency and scalability

Build, configure, and maintain automation tools and platforms, including Power App, Automate, BI, to ensure smooth operation and performance.

Monitor automated processes, troubleshoot issues, and implement timely resolutions to minimize downtime.

Conduct regular assessments of automation performance, identifying opportunities for optimization and enhancement.

Collaborate with integration engineers and software developers to analyze data and provide insights for continuous process improvement.

Create comprehensive documentation for automation processes, guidelines, and best practices.

Stay current with industry trends and emerging technologies in automation to drive innovation within the company.

All other duties as assigned.

QUALIFICATIONS:

Bachelor's degree in Engineering, Computer Science, or a related field. Master's degree is a plus.

A minimum of 5 years of experience as an Automation Engineer or similar role, demonstrating successful implementation of automation solutions.

Proficiency in programming languages such as C#, Python, Java or similar for automation scripting.

Experience with automation tools and frameworks, such as Power Automate, UiPath, Selenium, Blue Prism, or others. Familiarity with database platforms such as Azure SQL, Oracle, Mongo, NoSQL Strong understanding of process optimization, data analysis, and continuous improvement methodologies.

Knowledge of machine learning and AI technologies is a plus.

Excellent problem-solving skills with the ability to analyze complex systems and processes.

Strong communication and collaboration skills to work effectively within interdisciplinary teams.

Self-motivated, results-driven, and adaptable to evolving technologies and project requirements.

Ability to work collaboratively in a fast-paced, agile environment with excellent communication and teamwork skills.

Strong analytical mindset and problem-solving capabilities, coupled with a proactive and results-oriented approach.

Ability to multitask and prioritize tasks in a fast-paced environment.

Familiarity with legal terminology and court procedures preferred.

An understanding of the criminal justice system used in New York State and New York City is preferred.

Ability to exercise good judgment and strong ethics.

Exhibit an ability to maintain the confidentiality of information.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.