Housing Assistant Coordinator

2 months ago

Boston, United States Boston Public Health Commission Full time
Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

The Boston Public Health Commission's Homeless Services Bureau (HSB) provides emergency shelter, job training, behavioral health support, and housing services to unhoused individuals in Boston. We serve close to 5,000 individuals every year, and we are one of the largest providers of emergency shelter in New England. We aim to make homelessness in Boston rare, brief, and one time. We do that by problem-solving with new guests at the front door to try to prevent anyone from entering homelessness to begin with. For individuals who do become homeless and use our shelters, we help them quickly move from homelessness to housing by finding a safe place to call home. Once housed, we provide in-home supports to ensure someone does not return to homelessness again. We use a Housing First and racial justice framework, which is built on the foundation that housing is a social determinant of health and a basic need that everyone deserves and does not require sobriety. We believe that everyone, with the right support, can succeed in housing. We foster evidence-based approaches such as trauma-informed care, harm reduction, and motivational interviewing in the delivery of our services, and we ensure services are low-threshold and accessible to our guests.

PROGRAM/DEPARTMENT DESCRIPTION
Our housing team helps clients quickly find and move out of homelessness and into permanent housing and then helps clients succeed in housing. Through housing navigation staff engage clients in housing conversations, help them assess and access all possible housing options, and coordinate unit viewings, lease signings, and move-in logistics. Through landlord relations and housing location, staff build rapport with current and potential landlords, explain program details, and help locate viable housing opportunities. Through housing stabilization staff ensure that clients succeed in housing and do not return to homelessness by providing in-home, community-based supportive services. Through asset development and income maximization, staff help clients increase their income and apply to and connect to public benefits so that that they can be successful in housing. This position focuses primarily on housing navigation for individuals using substances and other long-term homeless individuals, and is grant funded through June 2024.

Housing staff work quickly and creatively to identify solutions to help each client. While staff are assigned to focus on specific areas of housing support as described below, elements of each are included in all housing positions.

DUTIES
As assigned, responsible for the delivery of services to help clients find, move to, and remain in permanent housing.

Housing Navigation

  • Outreaches to and builds rapport with clients to engage them in housing.
  • Assists clients to navigate and stay up to date on all possible housing options they may qualify for, including but not limited to subsidized housing, market rate/private housing, shared housing, and permanent supportive housing.
  • Completes intakes and assessments on participants to determine housing choices, needs, and barriers, which includes completing housing histories and viewing credit reports and criminal background checks.
  • Creates individual housing plans and identifies strategies to help clients remove barriers and find appropriate housing options.
  • Assists clients in obtaining all required documents for various housing opportunities.
  • Searches for housing opportunities and assists clients in interacting with potential landlords and housing providers.
Housing Location and Landlord Liaising
  • Searches online and through all available resources for affordable rental housing options.
  • Creates, maintains, and regularly updates an inventory of housing options.
  • Outreaches to potential new landlords and recruits them to become landlord partners in the program.
  • Completes and coordinates required housing documents including rent reasonableness checklists and housing inspections. Helps client understand their leases and facilitates rent sharing agreements when necessary.
  • Matches clients' needs and choices with housing options.
  • Working with housing navigators, provides mediation and advocacy with landlords as needed to resolve concerns or problems to help the client maintain stable housing.
  • Coordinates move-in logistics, including understanding and signing the lease and obtaining furniture initial start-up funds.
Housing Stabilization
  • Uses critical time intervention (CTI) to provide in-home housing stabilization services to individuals placed in housing.
  • Creates and monitors individual service plans to address barriers help clients gain the necessary skills to succeed in housing, focusing on but not limited to housing payment, legal issues, income and employment, independent living skills, community engagement, health care, and mental health.
  • Builds knowledge of and connections to community-based resources and helps clients utilize these services.
  • Develops service transition plans to reduce the level of care needed and refer clients to community-based resources.
  • Help clients search, identify, and move to more suitable and sustainable housing placements when necessary.
Department-wide Responsibilities
  • Engages all clients using a Housing First approach, delivers services using principles of trauma-informed care and harm-reduction, and promotes racial equity.
  • Actively coordinates with other departments to provide integrated services to guests.
  • Maintains up to date and accurate service plans, client files, and client records/documents, entering timely and accurate data into BPHC's and the City's HMIS databases.
  • Coordinates referrals and connects clients to key services to help them find and succeed in housing, including but not limited to external housing navigation services, benefits and income maximization, community-based resources, and stabilization services.
  • Transports clients to critical appointments to find and/or maintain housing.
  • Participates in regular team meetings and trainings.
  • Working to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
Minimum Qualifications

MINIMUM QUALIFICATIONS
  • Bachelor's degree with a minimum one (1) year human services experience. College level course work equivalent to an Associate's degree with two (2) years human services experience or High School diploma/GED and three (3) years human services experience may be substituted for above requirements.
  • Commitment to racial equity, housing first, trauma-informed care, and harm reduction.
  • Previous experience working with homeless, diverse ethnic and racial, or low-income populations with an understanding of barriers posed by mental health, substance use immigration status, and criminal record.
  • Knowledge of Boston area housing resources and social service agencies.
  • Strong organizational and communication skills.
  • Computer proficiency including writing, sending, and managing emails, using and entering data into an online database, completing electronic assessments, entering and updating data on Excel.
  • Valid driver's license.
  • Bilingual English/Spanish preferred.
  • The Boston Public Health Commission is an Equal Opportunity Employer and all applicants meeting the minimum qualifications are eligible to apply.
  • Promote health equity, inclusion, and diversity within the BPHC, department and community.
  • Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity.


Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply

Shift

35 hours per week, 11AM to 7PM Tuesday to Saturday (Sunday and Monday off)

  • Housing Coordinator

    3 weeks ago

    Boston, United States Boston Public Health Commission Full time

    Job Description The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC...

  • Housing Coordinator

    2 months ago

    Boston, United States Boston Public Health Commission Full time

    Job Description The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC...

  • Housing Coordinator, Housing Search

    1 month ago

    Boston, United States Boston Public Health Commission Full time

    Job Description The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC...

  • Housing Operations Coordinator

    1 month ago

    Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: Boston Medical Center's Living Well at Home Program provides high-quality housing case management services to support clients in obtaining and maintaining tenancy and living healthy lives in independent housing. Under the direction of the Senior Manager of Housing Operations and Strategy, the Housing Program Operations Coordinator plans...

  • Housing Support Coordinator

    4 days ago

    Boston, Massachusetts, United States Boston Public Health Commission Full time

    Job Overview The Boston Public Health Commission is seeking a dedicated individual to assist clients in emergency shelters with their housing stabilization and retention efforts. KEY RESPONSIBILITIES: Offer ongoing housing stabilization support to individuals transitioning into permanent housing, which includes helping with rent and utility payments,...

  • Housing Assistant Nightshift- Oban

    5 days ago

    Boston, United States Blue Triangle (Glasgow) Housing Association Full time

    Salary: £21, (pro rata) per annum Location: Oban Solas Contract Type: Permanent Closing Date: 22rd September Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind,...

  • Housing Coordinator

    2 months ago

    Boston, United States International Institute of New England Full time

    The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 4,000 people each year in Boston...

  • Support Workers

    7 days ago

    Boston, United States Blue Triangle (Glasgow) Housing Association Full time

    Salary: We are looking for both Support Workers Days & Housing Assistants Nights, various hours available. Support Worker £23, (pro rata) for day shift rates Housing Assistant : £21, (pro rata) for night shift rates Location: Central Kilmarnock Contract Type: Permanent Closing Date: 17th September Blue Triangle is a social care organisation that...

  • Housing Stability Coordinator

    6 days ago

    Boston, United States Pine Street Inn Full time $27

    Job DescriptionJob DescriptionDescription:SCHEDULE: Housing Stability Coordinator Pays $27.50 per hour DOELLOCATION: 82 Green Street, Jamaica Plain, MA SUMMARY OF POSITION:Pine Street’s Property Management department oversees approximately 800 units of housing consisting of 38 communities of low- and moderate-income housing developed with federal and...

  • Housing Coordinator

    1 month ago

    Boston, United States Bay Cove Human Services Full time

    Housing Coordinator - ACCS - Team 7Boston, MA, USA Req #2723Monday, July 29, 2024Mission Statement: Bay Cove Human Services partners with people to overcome challenges and realize personal potential. Job Summary: As a member of the multidisciplinary ACCS Integrated Team, the Housing Coordinator supports Persons in accessing and maintaining their housing in...

  • Housing Assistant Coordinator

    3 months ago

    Boston, United States Boston Public Health Commission Full time

    Job Description Assists clients of Homeless Services emergency shelters in all facets of housing stabilization and retention. DUTIES: Provides follow up housing stabilization services to individuals placed in housing, including assistance with paying rent and utilities, helping to resolve landlord/tenant problems, and connecting individuals with...

  • Housing First Coordinator – TPP/EDI

    2 months ago

    Boston, United States Eliot Community Human Services Full time

    Eliot’s Homeless Services Division is seeking creative/strengths-based Housing First Coordinator for our model of care entitled: Tenancy Preservation Program (TPP). Our TP program provides clinical consultation to the court in eviction cases that are entitled to “reasonable accommodations” due to the presence of a documented mental health or physical...

  • HLS Stabilization Housing First Coordinator

    4 weeks ago

    Boston, United States Eliot's Full time

    Eliot’s Homeless Services Division has received funding to open emergency family shelters and assist with stabilization initiatives with families experiencing street homelessness. This will include an array of onsite supportive services, including recovery coaching, MAT/Psychiatry, wrap-around case management & clinical coordination, medical consultation...

  • Resident Services Coordinator

    6 days ago

    Boston, Massachusetts, United States 2Life Communities Full time

    Job SummaryWe are seeking a highly skilled and compassionate Resident Services Coordinator to join our team at 2Life Communities. As a key member of our staff, you will play a vital role in providing exceptional support services to our residents, ensuring they thrive in our supportive environment.Key ResponsibilitiesConduct Resident Assessments: Periodically...

  • Coordinator for Housing First Initiatives

    1 week ago

    Boston, Massachusetts, United States Eliot Community Human Services Full time

    Become a vital part of Eliot Community Human Services as a Housing First CoordinatorAre you dedicated to supporting individuals facing housing challenges? Do you possess a solid foundation in social services or related areas? If your answer is yes, we invite you to consider this opportunity to join our compassionate team.Key Responsibilities:Uphold the...

  • Coordinator for Housing First Initiatives

    4 days ago

    Boston, Massachusetts, United States Eliot Community Human Services Full time

    Become a vital part of Eliot Community Human Services as a Housing First CoordinatorAre you dedicated to supporting individuals facing housing challenges? Do you possess a solid foundation in social services or related areas? If your answer is yes, we invite you to consider joining our team.Key Responsibilities:Uphold the dignity and respect of all...

  • Housing Stability Coordinator – TPP/EDI

    4 days ago

    Boston, Massachusetts, United States Eliot Community Human Services Full time

    Become a vital part of Eliot Community Human Services as a Housing First CoordinatorAre you dedicated to supporting individuals facing housing challenges? Do you possess a solid foundation in social services or a related area? If your answer is yes, we invite you to consider this opportunity in our organization.Key Responsibilities:Engage with clients in a...

  • Accounting Manager

    1 day ago

    Boston, Massachusetts, United States Justice For Housing Inc Full time

    Job SummaryWe are seeking a highly skilled Controller to join our team at Justice For Housing Inc. The successful candidate will be responsible for managing all financial operations, ensuring accurate and timely financial reporting, and maintaining compliance with regulatory requirements.Key ResponsibilitiesRecord all cash receipts and manage all...

  • Supportive Housing Resource Coordinator

    1 week ago

    Boston, Massachusetts, United States Boston Senior Home Care Full time

    Job OverviewPosition Title: Bilingual Tenant Resource Advocate (English/Portuguese)Department: Supportive Housing ServicesReports to: Program ManagerClassification: Regular Full-time (35 hours per week)Benefits: Includes a Sign-On Bonus of $1,000POSITION SUMMARYThe Bilingual Tenant Resource Advocate plays a vital role within Supportive Housing environments....

  • HLS Stabilization Housing First Coordinator- Bilingual

    1 week ago

    Boston, United States Eliot's Full time

    Eliot's Homeless Services Division has received funding to open emergency family shelters and assist with stabilization initiatives with families experiencing street homelessness. This will include an array of onsite supportive services, including recovery coaching, MAT/Psychiatry, wrap-around case management & clinical coordination, medical consultation and...