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Junior Underwriter

1 month ago

Overland Park, United States Marsh LLC Full time

Torrent Technologies Inc. seeks candidates for an entry-level Junior Underwriter in our Kalispell or Overland Park office (HYBRID)

What can you expect?

  • In conjunction with and under the supervision of the Underwriting manager, reviews, analyzes and handles quotations, services existing book of business. Utilizes appropriate software to evaluate recommendations and determine policy approval and process all additional policy-related information.

  • A great entry level position to get into the insurance industry.

  • In the first 30/60/90 days you can expect to participate in a robust training program of class room, on the job and computer based training.

  • Work an 8 hour shift between our hours of operation 6 am - 6 pm Monday - Friday. In this role you can expect to service our clients and colleagues primarily via phone and chat, you must be comfortable conversing and working in a phone based position while providing top tier customer service.

  • You will be joining a team of highly motivated and knowledgeable individuals ranging from Senior to Junior Underwriters.

  • Work in a desirable location on a campus with tons of employee amenities.

What is in it for you? 

  • A company with a solid brand and clear results to match. 

  • Culture of internal mobility, collaboration and valued partnership with HR from the business. 

  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations 

  • Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution). 

  • Flexible work opportunities for work/life balance. 

  • Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan. 

We will count on you to:

  • Underwrite new submissions to ensure new policies are correct, per guidelines.

  • Process endorsements, cancellations and reinstatements, and handle billing issues and completes policy issuance.

  • Review all underwriting information to include applications, photographs, elevation certificates and third party internet resources to correctly underwrite the policy.

  • Provide customer service to agents Respond to by phone support, online chat and emails and meet required production KPIs as defined by leadership.

  • Review correspondence from agency including requests for endorsements for acceptability

  • Communicate in a concise, tactful, prompt and effective manner both over the phone and by email.

  • Maintain a positive working relationship with agents, customers, coworkers and others.

What you need to have: 

  • High School diploma or equivalent

  • Previous customer service experience

  • Excellent written and verbal communication.

  • Basic to intermediate technical knowledge of systems and procedures

  • Attention to detail

  • Basic computer knowledge and comfortable using the Microsoft suite. Microsoft Office suite, particularly Word, Excel, and Outlook.

What makes you stand out?

  • Previous experience in the insurance industry helpful but not required.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.

Torrent offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that’s you, join us on our journey.

Torrent Technologies is the leading flood insurance administrator in the US. Its integrated suite of business software platforms along with customer-focused service and support solutions have revolutionized the flood insurance landscape. Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities. We provide market leading service and administration to Write Your Own (WYO) insurance companies and agents including direct access to both the National Flood Insurance Program (NFIP) and private insurance products. 

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

#Torrent