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Front Desk Coordinator

3 months ago

St Paul, United States RADIAS Health Full time
$500 Sign-on Bonus

Pay Range: $19.00 - $23.00

RADIAS Health is seeking a Front Desk Coordinator to support the Assertive Community Treatment (ACT) team members and clients served on the team. In addition to answering phone calls, typing, filing, and scheduling, this person performs duties such as financial record keeping, coordinating of conferences, obtaining office supplies, coordinating direct mailings, and working on special projects. The Front Desk Coordinator interacts with a diverse group of external as well as internal contacts at all levels of the organization. Independent judgement and critical thinking skills are required for planning, prioritizing, organizing a diversified workload, and recommending changes in office practices or procedures.

Hours: Monday - Friday 8:00 am - 4:00 pm

This position works onsite at: 7755 3rd Street North Oakdale, MN 55128 OR

onsite at 166 4th Street East, Suite 200, St. Paul, MN

Duties and Responsibilities:
  • Prepare team documentation reports and maintain all informational databases regularly.
  • Collect necessary data and prepare quarterly, biannual, yearly and output/outcome reports as required for county and state.
  • Answer telephone and attend to client and staff issues in a timely and courteous manner.
  • Assist team lead with managing scheduling of clients' appointments and treatment plan meetings with team and prescriber.
  • Track client data and update spreadsheets and electronic healthcare record regularly.
  • Review client charts regularly for completeness and accuracy.
  • Inform and consult with staff for the proper management of clinical documentation, court paperwork and insurance verifications.
  • Prepare requests for medical records and client authorizations and maintain log of requests and records received.
  • Design and maintain forms and spreadsheets.
  • Promptly complete scanning and uploading into the client electronic chart.
  • Sort, distribute and prepare mail and faxes to staff and/or upload to client chart.
  • Coordinate ordering and maintain supplies and equipment with supervisor approval.
  • Schedule and coordinate client transportation needs.
  • Operate and coordinate the computer and management information systems for the program.
  • Actively participate in team meeting in collaboration with the team leader.
  • Participate as a member of the Safety Committee.
  • Facilitate organization and clear communication of team needs.
Requirements
  • High school diploma or equivalent.
  • Knowledge of office management with good clerical and organizational skills.
  • Familiar with Microsoft Windows and Office programs.
  • Excellent clerical and organizational skills.
  • Experience with electronic health record preferred.
Benefits
  • 4 weeks PTO first year of employment
  • Casual dress code
  • 12 holidays
  • Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance
  • Tuition reimbursement and Loan Repayment
  • Reimbursement for professional licensure fees
  • Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
  • 403b retirement plan with an employer percentage match
  • Employer paid short-term and long-term disability insurance
  • Bereavement and paid parental leave
  • Wellness program to support employee overall health and well-being
  • Mileage reimbursement
  • And more

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.