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Cyber Operations Analyst, Office of Chief Information Officer
1 month ago
Job Description
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a "response-ready" organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods.
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women's health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
PROGRAM AND JOB DESCRIPTION:
The Office of Information Security (OIS)leads the implementation of an integrated, modern, framework-based security program across the Department of Health and Mental Hygiene to preserve the integrity of agency services and protect sensitive business data from current and emerging cyber threats, and to preserve the reputation of the agency and its ability to protect and promote the health of all New Yorkers. Driven by information about attackers, using a risk-based and cost-effective approach, investments will be made in people, processes, and technology to prevent and respond to cyber threats. The Cyber Security Operations team provides access control for the agency's datacenter, databases, internet, public-facing applications, as well as remote and site-to-site VPNs. It also provides vulnerability management and maintains the security structure for the agency's network.
Responsibilities:
-Manage and maintain technologies such as proxies, reverse proxies, firewalls, VPN, network infrastructure, IDS/IPS, and encryption key management systems to ensure the security and integrity of our network.
-Configure firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) to safeguard our network from unauthorized access and malicious activities.
-Oversee the deployment and management of VPN solutions to facilitate secure remote access for employees and authorized third parties.
-Manage and maintain web certificates and encryption protocols to ensure secure and encrypted communication between our internal systems and external entities.
-Implement and manage data loss prevention (DLP) mechanisms to prevent the unauthorized transmission of sensitive information outside our network.
-Ensure proper encryption key management to protect sensitive data at rest and in transit.
-Design and configure load balancing solutions to optimize the performance and availability of our critical systems.
-Provide expert guidance on mobile device management (MDM) solutions, ensuring secure and compliant usage of mobile devices within the organization.
-Participate in incident response planning and execution, working to minimize the impact of cybersecurity incidents on the organization.
-Assist with monitoring and analyzing security incidents, intrusions, and potential vulnerabilities, providing timely and effective responses to mitigate risks.
-Assist with conducting in-depth packet analysis to identify potential security threats, intrusions, and vulnerabilities, and respond with timely and effective measures to mitigate risks.
-Collaborate with cross-functional teams to integrate security best practices into the development lifecycle of systems, and infrastructure.
-Assist with security assessments and audits related to TCP/IP, packet analysis, web certificates, DNS, URL filtering, and mobile device management, recommending improvements in our cybersecurity posture.
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting's "Minimum Qualification Requirements" section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
**LOAN FORGIVENESS
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF.
"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL"
Qualifications
1. A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or
2. A four-year high school diploma or its equivalent approved by a State's department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in "1" above; or
3. Education and/or experience equivalent to "1" or "2", above. College education may be substituted for up to two years of the required experience in "2" above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
