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Head of E-Commerce
1 month ago
TasksTasks
Position Overview
Porsche Design of America is seeking a dynamic and strategic Head of E-Commerce to drive and enhance our online sales and profitability. In this pivotal role, you will lead and nurture a dedicated team, overseeing all aspects of daily online sales operations. Your primary responsibilities will include developing and executing our comprehensive e-commerce strategy and steering all performance-marketing activities vital to our online business.
This role requires close collaboration with various departments, including Marketing, IT, Finance, Retail, and Operations, and coordination with other Porsche entities in the US, Canada, and Germany. Your leadership and vision will be instrumental in propelling our e-commerce platform to new heights.
Roles & Responsibilities
- Prepare and execute annual sales planning in close collaboration with the HQ team in Germany.
- Evaluate opportunities to improve key onsite metrics, margin and overall sales and profitability.
- Utilize site analytics to monitor performance and guide actions.
- Develop and own the local E-Commerce strategy to scale Porsche Design of America's online business by continuously improving the digital commerce experience with a customer-centric approach.
- Own the performance marketing strategy and budget, define channel goals across the digital ecosystem and track progress against business targets.
- Manage relationships with digital marketing agencies and third-party partners to leverage technologies that drive engagement and sales.
- Work with internal departments and agencies to ensure compliance across all online touchpoints.
- Partner with internal cross-functional teams to initiate the implementation of business initiatives.
- Provide leadership, direction, mentoring, and coaching to the E-Commerce team to ensure efficient operation of all online sales activities.
- Drive leadership communications and updates regarding progress on key initiatives, business status, and communicate to executives and other stakeholders.
- All other duties as assigned.
QualificationsQualifications
Education
- Bachelors/Master's degree in Marketing, Sales, or Business Administration
Work Experience
- Minimum of 6-7 years of experience managing an E-Commerce team and activities along the E-Commerce lifecycle
- Experience managing an E-Commerce P&L with accountability for budgets and driving web KPI's
- Experience with third party tools and E-Commerce platforms (Commercetools, Shopify or Optimizely are a plus)
- Proven ability to drive results through cross-functional teams
- Strong knowledge in Data Analytics and Data-Driven-Decision Making
- Excellent communication, influencing and relationship building skills across all levels in an organization
- Ability to describe and translate technical situations and solutions to upper management.
- Strong Excel knowledge, necessary.
- Jira and Confluence knowledge
- Creative and strategic minded with strong executional abilities and a can-do attitude.
Skills:
- A self-starter, creative thinker, and problem solver
- Driven to successfully advance Porsche Design's interests
- Team player
- Excellent verbal and written communication and presentation skills.
- Strong commercial, financial and business acumen.
- Excellent MS Office skills, including Outlook, MS Excel, PowerPoint, etc.
- Strong organizational skills, especially time-management and experience in meeting tight deadlines
- Independent work style, self-starter, extremely organized and structured
- Goal oriented and thrives on competition and challenges.
- Dedicated team player with excellent interpersonal skills
- Easily adapts to changing scenarios
- Ability to work with a wide range of colleagues and internal/external partners.
- German language - a plus, but not required.
Principal Working Relationships
- Reports to the Porsche Design of America President & CEO (with a dotted line to the Global Head of E-Commerce at Porsche Lifestyle Group).
Physical Requirements
- While performing this job, the employee must talk, hear, walk, sit, stand, and climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
