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Call Center Representative

2 months ago

Costa Mesa, United States OneCruit LLC Full time $28 - $30
Job DescriptionJob Description

We are looking for an experienced Client Support Call Center Representative for a healthcare group located in Costa Mesa, CA.

Overview:
The candidate will be the frontline of our organization, providing exceptional customer service and support to callers. Your primary responsibility will be to handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure a positive experience for every caller. You will utilize your excellent communication skills, product knowledge, and problem-solving abilities to assist customers and uphold our company's standards of service excellence.

Qualifications:
One-year exp working in a call center.
High school diploma or equivalent; some college education preferred.
Previous experience in a customer service, call center, or sales role is advantageous but not required.
Excellent verbal and written communication skills with a clear and pleasant telephone manner.
Strong active listening and critical thinking skills, with the ability to empathize with customers and diffuse challenging situations.
Comfortable working in a fast-paced environment and managing multiple tasks simultaneously.
Basic computer skills and proficiency in using CRM systems or other call center software.
Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.
Positive attitude, resilience, and a willingness to learn and adapt to new challenges.
This job description is intended to provide a general overview of the responsibilities and qualifications for the role of Call Center Representative and may be subject to modification based on the evolving needs of the organization.

Compensation: $28 - $30 hr.

Vitesse/OneCruit 2042 E. Lincoln Ave, Anaheim, CA 92806

VITESSE Recruiting and Staffing, Inc. is an Equal Employment Opportunity Employer.

Company DescriptionOneCruit is a disruptive multi-state human capital business that focuses on staffing light industrial and clerical positions. We are currently in growth mode and expanding into our original roots in executive placement. This is your opportunity to help create and develop a leading brand within the permanent placement industry.

OneCruit is built on a multilingual leadership team brewed from all walks of life. Our average tenure in the staffing industry is 20+ years. Our time in the industry has shown us how to be the best in the business: no corner-cutting, address risk head-on, be compassionate, and price our services competitively.

Our loyal customers and associate staff ensure that we're doing things right. We celebrate holidays and family events together and have watched their amazing families grow.

We understand that business moves fast, and we stand ready to help at any moment. We leverage technology to help us communicate and move information more efficiently. Our technology partners are the best at what they do, and our platform is scalable beyond our imagination today. However, our technology would be nothing to brag about without our branch operation teams and their ability to drive it. Kudos to them Join us today.Company DescriptionOneCruit is a disruptive multi-state human capital business that focuses on staffing light industrial and clerical positions. We are currently in growth mode and expanding into our original roots in executive placement. This is your opportunity to help create and develop a leading brand within the permanent placement industry.\r
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OneCruit is built on a multilingual leadership team brewed from all walks of life. Our average tenure in the staffing industry is 20+ years. Our time in the industry has shown us how to be the best in the business: no corner-cutting, address risk head-on, be compassionate, and price our services competitively.\r
\r
Our loyal customers and associate staff ensure that we're doing things right. We celebrate holidays and family events together and have watched their amazing families grow.\r
\r
We understand that business moves fast, and we stand ready to help at any moment. We leverage technology to help us communicate and move information more efficiently. Our technology partners are the best at what they do, and our platform is scalable beyond our imagination today. However, our technology would be nothing to brag about without our branch operation teams and their ability to drive it. Kudos to them Join us today.