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2 months ago
*_Reports to: Director of Golf/Head Golf Professional_*
Overview
The Assistant Golf Professional at Longbow Golf Club is responsible and accountable for the daily operations of the golf shop staff, guest service staff and coordinates with the Director of Golf/Head Golf Professionals to provide an exceptional golf experience in line with our Thompson Golf Group way. This includes development and management of golf team members, maximizing the tee sheet, merchandising, building golf programs and increasing rounds sold.
Essential Responsibilities
Mentor the development of staff in all areas. Educate, train and develop team members in all golf operations.
Ensure excellent guest experience by being responsive, follow up in a timely manner, and follow through on commitments.
Comfortable with technology and tee sheet systems.
Manage and oversee internal events for members.
Assist in the coordination of external outside golf events with the sales team. Ensure day of tournament execution of the event is efficient, professional and provides a great experience.
Ensure the golf cart fleet is well maintained and cleaned daily according to the clean standard.
Manage and maintain inventory and merchandise in the Golf Shop.
Work with HR to recruit, hire and train Guest Service team members. Follow prescribed orientation process to set each team member up for success.
Ensure proper safe work environment to include compliance with OSHA and Thompson Golf guidelines and standard operating procedures.
Understand and value individual growth and development as well as formulating strategies for growth and development of team members.
Lead by example by taking a proactive position to all issues concerning the golf shop and guest services.
Hold all team members accountable for their areas of responsibility through clearly articulated expectations.
Maintain open lines of communication between the golf shop staff and golf maintenance staff.
Supervise and manage facility tee sheets to maximize play and make recommendations for additional revenue generation.
Maintaining open and honest communication with team members, leadership and customers.
Being professional in every interaction.
Benefits:
Full Time (35 hrs+ per week) may be eligible for:
• Medical(BCBS)/Dental(DeltaDental)/Vision(EyeMed) Coverage
• Employee/Spouse/Child Life Insurance, Long-Term Disability and Accident Insurance
• HSA option
• 401(k) with company match after 1 year employment
• Paid Vacation and Holiday Pay for 7 holidays.
All Team Members:
• Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course
• Team Member Referral Program and more
• Paid Sick Time
Requirements:
Experience Required
Positive and proactive supervisory, leadership, management, and coaching skills. Ability to support company decisions and to always communicate to team members from the company perspective.
Possess good communication skills, both written and verbal.
General knowledge of ordering/purchasing and inventory control.
Ability to multi-task while remaining focused on the key objectives of the position.
Proficient in computer skills to include Microsoft Office programs, e-mail, Internet and tee sheet systems.
Must be comfortable and willing to “roll up sleeves” and lead by positive example.
Must be willing to grow and be challenged.
Possess the ability to work within established guidelines and standards ensuring brand consistency for Thompson Golf Group
High School diploma or equivalent
Class A-8 PGA Membership preferred or plan to enroll in the PGM Associate Program.
Ability to work weekends and holidays, mornings and evenings as business demands.
