Production Control Specialist Lead

3 weeks ago

Albuquerque, United States ASRC Federal Holding Company Full time
Job Description

ASRC Federal Netcentric Technology, LLC is seeking a Production Control Specialistto support our customer located at Kirtland AFB in Albuquerque, New Mexico.

Duties and Responsibilities:

  • Assists the Customer Service Manager (CSM) in facilitating the success of the customer service section and will act as functional lead in the absence of the CSM.
  • Prepares, transfers, and records both written and computerized communications and records.
  • Compiles and records work task data to compare records and reports on scheduled versus actual completion, consumption of material, quality control, and other aspects of the work performed by KEOS facility maintenance technicians.
  • Uses the government software system of record, specifically the USAF’s “NexGenIT,” to compile and record relevant data.
  • Manage the workflow of work requests submitted through the customer service office and NexGenIT. Ensure work requests are accurate and assigned to the appropriate shop to facilitate inspection, test, and/or repair. Compiles material inventory records and assist in preparation of requisitions for procurement of materials and supplies.
  • Provides oversight and administration of formal government processes such as construction and repair initiation requests; ensures electronic folders contain required coordination documents.
  • Monitors organizational electronic mailboxes.
  • Manages the Facility Managers Program: maintains Facility Manager assignment letters and Facility Manager distribution listing; updates the Facility Manager Guide; and prepares, schedules, performs, or assists in the Facility Managers quarterly training.
  • Assists in training of Production Control Specialist personnel and updates Service Desk Guide and checklist.
  • Manages the organization’s SharePoint site.
  • Assists in the development and updating of numerous Standard Operating Procedures (SOP).
  • Maintains key control for specific facilities under the contract’s purview.
  • Maintains gate control access for the Manzano complex.
  • Responds to requests for information from internal management and government customers; extract and prepare data summary reports. Provides contract required deliverables to government oversight personnel.
  • Identifies and investigates internal areas of improvement, analyzes root causes, and develops solutions.
  • Other duties as assigned.
Requirements

Requirements:
    • Minimum education level of high school diploma or GED equivalent.
    • At least three (3) years’ of experience in related work with similar level of duties and responsibilities to include acting in a supervisory role.
    • Excellent organizational, time management, and customer service skills.
    • Ability to collect, analyze and summarize data and prepare daily reports.
    • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
    • Possess competent and effective computer skills to include using Microsoft Office 365 applications.
    • Must have proficient English oral and written communication skills sufficient to effectively communicate with employees, management, and customers.
    • Must be a US citizen and currently possess or be able to obtain/maintain a U.S. government-issued security clearance.
    • Capable of working independently with minimal supervision.
    • Must be able to pass a drug screen.
    • Must possess and maintain a valid US driver's license.
    • Be committed to providing for and maintaining a safe working environment.
    • Have ability to perform repetitive physical tasks involving lifting at least 30 lbs.


EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

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