Service Desk Tier 2 Specialist

Overview: The Service Desk Tier 2 Specialist provides second tier/escalation technical support of business-critical services for internal and external customers while providing excellent customer service. Duties: Field and troubleshoot incidents and requests via phone and email in ServiceNow ITSM platform leveraging internal knowledge base and resources...

Who we are: Makpar is a team of innovators and consultants deploying cutting edge technologies for the federal government. We help our clients achieve their business and operational goals by solving complex problems through experience and intellect and build sustainable solutions that last. If you are driven and looking to tackle complex and critical client...

Who we are: Makpar is a team of innovators and consultants deploying cutting edge technologies for the federal government. We help our clients achieve their business and operational goals by solving complex problems through experience and intellect and build sustainable solutions that last. If you are driven and looking to tackle complex and critical client...

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal...

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal...

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal...

Job DescriptionJob DescriptionIT Service Desk ManagerJacksonville, FL (Hybrid)We exist to transform our customers and change lives As an IT Service Desk Manager, you will play a key role in ensuring that our operations run smoothly by providing top-notch IT support and solutions. You will be responsible for managing our global IT service desk, ensuring that...

Job Summary:As a Commercial Card Service Specialist at Bank of America, you will be responsible for providing day-to-day servicing of Commercial and Large Corp Card clients. This role requires a deep understanding of self-service applications used by clients and the ability to provide assistance with complex requests and inquiries.Key...

Job SummaryCancer Specialists of North Florida is seeking an experienced part-time Phone Room Receptionist to join our team at our Southside Office. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families.Key ResponsibilitiesAnswer and Direct Calls: Respond to incoming...

Job Summary:As a Senior Service Specialist - Card Digital Services, you will be responsible for providing day-to-day servicing of Commercial and Large Corp Card clients, varying in complexity. You will provide servicing assistance related to self-service/client-facing applications and file feeds.Key Responsibilities:Service and support of simple and complex...

General Duties and Responsibilities:Deliver first contact resolution for support tickets, ensuring swift and effective solutions.Offer Tier I and Tier II customer service and technical support for both hardware and software, maintaining a high level of user satisfaction.Provide IT support services for user account setup, system patching, antivirus, imaging,...

General Duties and Responsibilities:Deliver first contact resolution for support tickets, ensuring swift and effective solutions.Offer Tier I and Tier II customer service and technical support for both hardware and software, maintaining a high level of user satisfaction.Provide IT support services for user account setup, system patching, antivirus, imaging,...

Triad Financial Services, Inc. is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Appraisal Desk Coordinator to join our team. This is a full-time position located in our Jacksonville, FL office. We offer a strong hourly pay rate with a range from $25 to $28, based on...

Service Desk Systems Analyst at Corps TeamAbout the Role:The Corps Team is seeking a skilled Service Desk Systems Analyst to join their team on a 12+ month contract. This role will involve a mix of onsite and remote work, with 4 days in the office each week.Main Responsibilities:IT Service Management:Oversee and manage IT service management systems,...

ScaleMatrix, the industry leader in world-class colocation and cloud services, is expanding its Support Operation Center. We are looking for motivated individuals interested in beginning their career in the field of IT. Because of our always expanding portfolio of new services, we currently have several entry-level Tier-1 Support Technician positions...

Job DescriptionJob DescriptionDescription:About us:Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are currently several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by...

Job DescriptionJob DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications.  As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues...

Position is based out of Jacksonville, Fl and it is a hybrid role. Tuesday and Thursday in the office and remainder offsite. Position is an on call so flexibility is key and will be known what on call schedule will be. Helpdesk Specialist Looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide...

Position is based out of Jacksonville, Fl and it is a hybrid role. Tuesday and Thursday in the office and remainder offsite. Position is an on call so flexibility is key and will be known what on call schedule will be. Helpdesk Specialist Looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide...

Overview: When patients enter our center in Jacksonville, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...