Service Desk Technician

4 weeks ago


Jacksonville, Florida, United States eXcell Full time
Service Desk & EUC Support Technician

We are seeking a skilled Service Desk & EUC Support Technician to join our team onsite in Jacksonville, FL. This is a 3-month contract opportunity. The ideal candidate will have experience with Windows, Citrix, Outlook, and common desktop software. They will be able to work occasional weekends, with adjusted schedules for weekdays off. The resource will work 8-hour shifts, structured between 7am to 7pm.

Duties and Responsibilities:
  • Provide business user/desktop/laptop support
  • Provide help line support
  • Take phone calls from client users
  • Attend to calls on service desk hotline
  • Resolve desktop hardware and software issues of client users
  • Perform desktop setup/removals (take computers from storage, image and install at the client user desk)
  • Walk to client user's desk if required, for resolving the issues
  • Ensure that the room with hardware inventory is neat and clean
  • Perform desktop moves when users move from one place to another
  • Perform Vendor/OEM coordination


Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into, including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurance Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave Plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

This is a W2 only opportunity, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffingTM Supports Equal Employment Opportunity**

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