Front Office Assistant

2 weeks ago

Surprise, United States Adelante Full time

Front Office Assistant Job Details Job Location Adelante Healthcare Surprise - Surprise, AZ Education Level HS Diploma from accredited school Job Category Health Care Description POSITION SUMMARY The Front Office Assistant position provides an entry-level direct customer service to patients. Duties include but are not limited to: check-In and check-out of patients via EPM, verifies insurance eligibility, provide cashier services. Schedule and confirm patient appointments. Answer incoming phone calls. All clerical activities, office supply maintenance and scanning of medical records. EXPECTATIONS Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. OUR CORE VALUES Compassion Excellence Integrity Learning Respect Sustainability Qualifications ESSENTIAL SKILLS AND EXPERIENCE: Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations) Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations High school diploma or GED from an accredited institution Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication Proficient mathematical skills for use in a healthcare setting Basic computer proficiency to include Windows, MS Office, and internet Ability to problem solve in situations both independently or with support from team and/or leadership Ability to multi-task and work effectively in a high-stress and fast-moving environment Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements POSITION REPONSIBILITIES Greet all patients and offers assistance with questions, or directs them to appropriate person or location Responsible for answering the phone, greeting callers, establishing the reason for call and resolving issues or referring to appropriate person Maintain and distributes patient documentation in an organized manner Accurately enter all patient demographics and all other required information into practice management system Obtain patient registration information and enter into computer system Identify financial status of patients regarding sliding fee scale, insurance or discounts. Refers to eligibility as needed. Verify third party payer coverage and billing information - insurance, etc. Prepare and balance individual financial daily batch for processing. Accurate handling of cash drawer and daily receipts Schedule patient appointments for medical providers via the computerized PM Scan documents into electronic health record Knowledge of and participate in Adelante UDS measures, meaningful use metrics and other quality initiatives by assisting with audits and other data collection NONESSENTIAL SKILLS AND EXPERIENCE: Ability to communicate in more than one language Electronic Health Record experience One year of front desk or customer service experience Additional Duties and Responsibilities Other duties as requested or assigned Patient-Centered Medical Home (PCMH) All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes. Adherence to Compliance and Code of Conduct All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area. In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance withEEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.

  • Medical Assistant

    2 weeks ago

    Surprise, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Front Office Coordinator

    3 days ago

    Surprise, Arizona, United States Adelante Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Adelante Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, managing administrative tasks, and ensuring the smooth operation of our healthcare facilities.Key...

  • Dental Front Office Coordinator

    2 months ago

    Surprise, United States American Dental Companies Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team as a Dental Front Office Coordinator!Immediate Opening at Great Smiles Dental CareAre you passionate about creating a welcoming patient environment and ensuring smooth office operations? We seek a dynamic and friendly Dental Front Office Treatment Coordinator to join our team!Key Responsibilities:- Greet...

  • Front Office Coordinator

    2 weeks ago

    Surprise, Arizona, United States Pain Stop Clinics Full time

    Role Overview: The Front Office Coordinator plays a pivotal role in ensuring a positive patient experience by managing various administrative tasks efficiently.Key Responsibilities:Enhancing patient interactions through effective communication.Organizing and maintaining essential documentation.Managing inventory and ordering of office supplies.Utilizing...

  • Dental Front Office Coordinator

    1 month ago

    Surprise, United States Triton Medical Solutions Full time

    Job DescriptionJob DescriptionOur dental clinic in Surprise, AZ, is seeking a dedicated Part-Time Dental Front Office Coordinator to join our vibrant team . This position is perfect for someone who is detail-oriented, thrives in a dynamic environment, and possesses a strong commitment to confidentiality and professionalism.Key Responsibilities:Communicate...

  • Dental Front Office Coordinator

    1 month ago

    Surprise, United States Triton Medical Solutions Full time

    Job DescriptionJob DescriptionOur dental clinic in Surprise, AZ, is seeking a dedicated Part-Time Dental Front Office Coordinator to join our vibrant team . This position is perfect for someone who is detail-oriented, thrives in a dynamic environment, and possesses a strong commitment to confidentiality and professionalism.Key Responsibilities:Communicate...

  • Front Office Coordinator

    2 weeks ago

    Surprise, Arizona, United States Pain Stop Clinics Full time

    Patient Experience Management: Ensure a welcoming atmosphere for all patients and visitors.Document Management: Responsible for the organization and filing of essential paperwork.Inventory Control: Manage the ordering and stock of office supplies efficiently.Office Equipment Utilization: Operate printers and other office machinery as needed.Communication...

  • Multilingual Front Desk Associate

    6 days ago

    Surprise, Arizona, United States SVS Group Full time

    Job OverviewSVS Group is seeking a highly skilled and detail-oriented Bilingual Receptionist to join our team. As a key member of our client's front office, you will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Welcoming and directing visitors in a professional and courteous mannerAnswering and...

  • Front Office Associate for Medical Practice

    1 week ago

    Surprise, Arizona, United States Pain Stop Clinics Full time

    Patient Interaction: Ensure a welcoming environment for all patients visiting the clinic.Document Management: Responsible for organizing and maintaining all relevant patient files and paperwork.Inventory Control: Manage the ordering and stock of necessary office supplies to ensure smooth operations.Office Equipment Usage: Proficiently operate printers,...

  • Front Desk Sales Associate

    2 months ago

    Surprise, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Surprise, AZ.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for...

  • Dental Office Manager

    3 weeks ago

    Surprise, United States American Dental Companies Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team: Seeking a Passionate Dental Office Manager!About Us:We are not just a team, we're a family. Dedicated to providing outstanding dental care, we believe in creating a positive and nurturing environment for both our staff and patients. Our state-of-the-art facility is located in Surprise, Arizona, and...

  • Front Desk Sales Associate

    2 months ago

    Surprise, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Surprise, AZ. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for...

  • Front Desk Sales Associate

    3 months ago

    Surprise, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Surprise, AZ.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Front Desk Sales Associate

    4 weeks ago

    Surprise, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Surprise, AZ.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Dental Assistant

    3 days ago

    Surprise, United States Heartland Dental and Supported Offices Full time

    Dental Arts of Surprise is looking for a full-time Dental Assistant to join our team.Work Schedule: Monday-Thursday 8am-5pm and Friday 8am-2pm Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental...

  • School Support Aide and Traffic Safety Officer

    2 weeks ago

    Surprise, Arizona, United States Dysart Unified School District Full time

    SUMMARY: To enhance the operational efficiency of a school environment, ensuring it effectively supports the educational mission. Responsible for safeguarding the well-being of all students and staff while facilitating safe street crossings.ESSENTIAL DUTIES AND RESPONSIBILITIES:Oversee students during lunch periods and recreational activities.Provide...

  • Veterinary Technician Assistant

    4 weeks ago

    Surprise, United States CityVet Full time

    Job DescriptionJob Description**WE WILL BE STARTING THE INTERVIEW PROCESS SOON, CLINIC OPENING END OF OCTOBER 2024**Happy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating...

  • Veterinary Technician Assistant

    1 month ago

    Surprise, United States CityVet Full time

    Job DescriptionJob Description**WE WILL BE STARTING THE INTERVIEW PROCESS SOON, CLINIC OPENING END OF OCTOBER 2024**Happy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating...

  • School Support Aide and Traffic Safety Officer

    1 week ago

    Surprise, Arizona, United States Dysart Unified School District Full time

    SUMMARY: To facilitate the smooth functioning of a school environment, ensuring it positively impacts the educational journey of students. Responsible for maintaining the safety and security of all students and staff while assisting with street crossings.ESSENTIAL DUTIES AND RESPONSIBILITIES:Oversee students during lunch periods and on the playground.Provide...

  • School Support Aide and Traffic Safety Officer

    2 weeks ago

    Surprise, Arizona, United States Dysart Unified School District Full time

    SUMMARY: The role is essential for the smooth functioning of a school site, ensuring a secure environment that fosters the educational experience for students. The individual will be responsible for the safety and protection of all students and staff while facilitating safe street crossings. KEY RESPONSIBILITIES: Oversee students during lunch periods...