Front Office Associate for Medical Practice

1 week ago


Surprise, Arizona, United States Pain Stop Clinics Full time

Patient Interaction: Ensure a welcoming environment for all patients visiting the clinic.

Document Management: Responsible for organizing and maintaining all relevant patient files and paperwork.

Inventory Control: Manage the ordering and stock of necessary office supplies to ensure smooth operations.

Office Equipment Usage: Proficiently operate printers, scanners, and fax machines as needed.

Data Entry: Update and maintain the Conversion Tracking Sheet (CTS) regularly.

Financial Transactions: Handle Over The Counter (OTC) collections and maintain a daily collection log.

Electronic Medical Records: Utilize EMR systems (Practice Fusion) for patient data management.

Patient Information: Collect and update patient demographics accurately.

Appointment Scheduling: Coordinate and schedule patient appointments efficiently.

Mail Management: Sort and distribute incoming mail for the clinic.

New Patient Onboarding: Assist in the completion of new patient intake forms.

At Pain Stop Clinics, we are dedicated to enhancing our patients' lives through our unique approach to Responsible Pain Management. We expect every team member to share this commitment and strive to make a positive impact in the lives of those we serve.

Position Overview: This role is pivotal as the initial and final point of contact for patients at the clinic. It involves managing a high volume of patient interactions and clinic communications.

Key Responsibilities:

  • Proficient use of Microsoft Office Suite (minimum Word and Excel).
  • Ability to manage multiple tasks simultaneously.
  • Experience with EMR systems is essential.
  • CPR certification is advantageous.
  • Bilingual skills are a plus.


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