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Clinical/Community Liaison

3 months ago


Harrisburg, United States Homeland Center Full time

Are you an experienced RN, LPN, MSW, or BSW with the following qualities? Approachable, friendly, and respectful Creative thinker with a can-do attitude Able to listen and pivot to meet people (and organizations) where they are An astute observer of human behavior and company cultures Excellent communication skills (in person and in writing) Able to set the stage, tell the story, provide a complete picture Have a calm demeanor and thick skin Strategic and tactical A good business acumen with a global view of why customer service is so important Goal-oriented with a high degree of self-accountability If you answer yes to the above questions, we invite you to apply to join our exceptional team as a Clinical/Community Liaison. Homeland has a tradition of caring that began in 1867 and continues today with Homeland Center and community outreach services: Hospice, Palliative Care, HomeHealth, and HomeCare. At Homeland, every person on our team matters and fulfills a greater purpose in the lives of our residents, patients, and clients. Homeland Hospice provides compassionate end-of-life care to help patients and families make the most of their moments together. We believe in a holistic approach which considers the whole person -- mind, body and spirit as inseparable -- and embraces the love and support of patient families as vital. This is a salaried full-time, Monday through Friday, Daytime position. This position requires a valid Pennsylvania driver's license, and reliable internet access. The Clinical Community Liaison provides marketing for Homeland's outreach services (Hospice, HomeHealth and HomeCare) by building positive relationships with key referral sources and establishing a person's eligibility for care provided. These include (but are not limited to) hospitals, skilled nursing facilities, assisted living, personal care homes and physician offices. The Liaison will guarantee continuity of care for patients transitioning from hospitals to home or facilities, by maintaining knowledge of our services and industry developments, and providing informed recommendations to patients, families, and clients. Success is ensured with the Liaison's tactful and compassionate presentation of the realities of processes and financial costs when caregivers, family and friends of patients are facing difficult life events. The Liaison reports to the Director of Marketing, and coordinates care and services with intake teams, clinical and social services managers, and other relevant team members. The Liaison must be a proficient multi-tasker, adaptable, and sensitive to the needs of others. Requirements Include: Education Clinical: RN, LPN, MSW, or BSW preferred BS Business Administration/Marketing/Communications or equivalent work experience preferred Experience/Skills 2 years of clinical experience, within the area of hospice or home health preferred 2 years of marketing or liaison experience, within a medical setting preferred Good communication Computer skills required, with knowledge of Microsoft, EMR and CRM platforms Licensure, Registration, and/or Certification LPN and RN applicants are required to have a current relative license from the Commonwealth of Pennsylvania. MSW and BSW applicants are required to have an active LSW from the Commonwealth of Pennsylvania, or a MSW or BSW from a nationally accredited college or university. Valid driver's license and reliable transportation that is insured in accordance with Pennsylvania state requirements. Satisfactory criminal background check. Cardio-Pulmonary Resuscitation (CPR) certified, or ability to do so. Must have reliable internet access. As a full-time Homeland Hospice Clinical/Community Liaison, you would be eligible for: Competitive Pay Rates, with portal-to-portal paid mileage. Excellent Health Benefit Options, with little to no cost and low co-pays, including: Vision Dental Prescription 401K with matching and the direct support of a financial advisor to help you meet your goals. Generous Paid Time Off. Homeland at Home is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.