Administrative Assistant

4 weeks ago

Raleigh, United States Cornerstone Capital Bank Full time
Description

Who we are:

Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank. You'll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

We are seeking a Client Coordinator and Office Administrator with strong time management skills, a positive attitude, organization, a good work ethic, and the ability to be flexible with duties.

What you'll do:

Client Relations

  • Answer all incoming calls and be the first point of contact for all clients both in person and over the phone.
  • Open & close the office M-F 8:30a-5:00p.
  • Address client inquiries, concerns, and requests in a timely and efficient manner.

Marketing

  • Assist with marketing responsibilities such as social media, direct mailings, and special projects.
  • Manages client gifting program for clients both in-process and closed loans.
  • Utilize Salesforce Data Management, including milestones and special events, email campaigns, and mailing lists to connect with our clients.
  • Execute entry-level digital marketing tasks to enhance the loan officer's online presence.
  • Assist in the creation and maintenance of digital marketing content.

Administrative Management

  • Complete operational requirements by scheduling and assigning administrative projects, while expediting work results.
  • Check & maintain office supplies with impeccable attention to detail & organization.
  • Prepare monthly reimbursement reports through Concur.
  • Occasional deliveries around local offices.
  • Provide administrative support to team members and management as needed.
  • Organize and maintain files, records, and documents.

What you'll need to be successful:

Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications:

  • High school diploma or equivalent required.
  • Microsoft Office Suite and data entry skills are a must.
  • Any office administration or marketing experience is a plus.
  • Knowledge of how to operate printers/scanners/fax machines.
  • Must be reliable and proactive.
  • Ability to work collaboratively with team members and other departments.
  • Willingness to learn and take on new responsibilities.

What we offer: Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and the potential for a performance-based bonus dependent upon position.

What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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