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Sales Development Trainer
2 months ago
Position Summary: The Sales Development Trainer is responsible for aiding in the recruitment, onboarding, training, and development of Sales Representatives and Sales Consultants. This position will work closely with Sales Operations Managers to achieve or surpass established goals within the assigned market. Key focus areas include meeting or surpassing recruiting and onboarding targets, revenue and sales objectives, and maintaining quality customer experience metrics.
- Participate in developing and delivering coaching and training plans to support market and corporate goals.
- Ensure Sales Representatives and Sales Consultants meet or exceed established sales and quality KPIs.
- Support Sales Operations Managers with in-field training and development of sales personnel.
- Identify individual development opportunities, provide feedback to Sales Operations Managers, and assist in closing identified gaps.
- Identify process deficiencies and recommend improvements to support a unified and consistent sales process and customer experience.
- Conduct in-person group training sessions with Sales Representatives and Sales Consultants.
- Provide focused training on new technology platforms to improve efficiency, data integrity, and compliance.
- Conduct ride-alongs with new and experienced Sales Representatives and Sales Consultants for quality assurance and training purposes.
- When necessary, directly complete in-home sales demonstrations and provide sales quotes to customers.
- Travel throughout the assigned market.
- Performs other duties as assigned by supervisor.
Experience and Minimum Qualifications:
- High school diploma or equivalent.
- 2+ years of experience in direct selling, outside sales, or related field.
- 1+ years of experience in training and coaching outside sales representatives.
- Ability to translate training documentation into practical applications.
- Experience managing conflict resolution and motivating others to perform at a high level.
- Ability to frequently travel within the assigned market.
- Hold a valid driver's license.
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Preferred Knowledge, Skills, Abilities or Certifications:
- Experience using Salesforce or related CRM platforms.
- Experience in the direct-to-consumer home services industry.
Travel Requirements:
10%-25% domestic travel required.
Overtime/Additional Hours Requirements:
Additional hours may be required (exempt positions).
Physical Requirements:
- Normal office environment and field office/manufacturing/construction environment.
- Performs indoor work in a climate-controlled environment and works outside in varying temperatures and climates.
- Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.