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Senior IT Project Manager

1 month ago

Scottsdale, United States Dutch Bros. Full time

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Being part of the Dutch Family

You are adaptable, a servant leader, and community-minded. You view yourself as an unfinished product on the constant pursuit of personal and professional development. We rely on our people to uphold our core values of speed, quality, and service to protect our culture and ensure our growth remains limitless 

Dutch Bros mission statement

We are a fun-loving, mind-blowing company that makes a massive difference one cup at a time.

Who we are

Dutch Bros puts people first in everything we do. Joining our team gives you the opportunity to build a compelling future while making a massive difference in the lives of our customers and communities.

We love people and we love OUR people Here’s what we offer

Here at Dutch Bros, we want our employees to feel valued, and we recognize there's more to value than a salary. The following benefits and perks were hand-picked to cater to our diverse employee base:

  • Medical/Dental/Vision/Short Term Disability/Life insurances

  • Paid Sick Days

  • 401(k) plan with employer match after one year of employment

  • Education Benefit Program

  • Vacation/Floating Holidays/Paid Time Off

  • Paid Parental Leave  

  • Flexible Schedule

  • Paid Volunteer Days

  • Various employee discounts

  • Office perks, such as hi-lo desks, snacks provided daily, casual dress code, and an in-house coffee bar with a dedicated Broista

Position Overview

The  Senior IT Project Manager is responsible for leading and managing complex IT projects from start to finish. This position will work closely with cross-functional teams, including developers, engineers, QA analysts, designers, and business stakeholders, to ensure project objectives are met within scope, budget, and timeline. All activities will be performed in support of the strategy, vision, and values of Dutch Bros.

Key Result Areas (KRAs)

Ensures that a portfolio of projects are executed efficiently and effectively, with a focus on delivering projects on time, within budget, and to the satisfaction of stakeholder:

  • Be outcome and benefit driven, identifying and realizing benefits and, prioritizing project delivery to meet business priorities.

  • Understand client requirements and have the ability to design comprehensive strategies for achieving successful project outcomes.

  • Collaborate with stakeholders to clarify project requirements to build statements of work.

  • Communicate project progress, risks, and issues to stakeholders, and ensure that stakeholders are informed and engaged throughout the project lifecycle.

  • Manage project budgets, including forecasting and tracking project costs, and ensuring that projects are resourced appropriately to deliver on time and within budget.

  • Ensure compliance with organizational policies and standards, including security and data privacy requirements.

  • Coordinate project testing, deployment, and post-implementation activities, ensuring successful project delivery and that lessons learned are applied to future projects.

Collaborate with IT staff and project stakeholders to effectively communicate project expectations and status in a timely and concise manner:

  • Develop and deliver presentations to key stakeholders as needed.

  • Participate in the strategic planning activities for the assigned area.

  • Hold and/or attend regular project status meetings, vendor presentations, and teleconferences associated with assigned projects.

  • Develop strong partnerships and work with peer levels of management to resolve resource conflicts.

  • Negotiate and manage vendor contracts, ensuring that contract terms and conditions are fair, clear, and enforceable and that vendors are held accountable for meeting their contractual obligations.

  • Mentor and train junior project managers and provide guidance and support to project team members

Champion continuous improvement in project management processes and practices, and ensure compliance with organizational policies and standards: 

  • Work with business partners to optimize cross-departmental processes and improve system automation to scale workflows.

  • Identify and implement relevant tools and technologies that can help streamline project management processes and improve project outcomes.

  • Champion a culture of continuous improvement within the project management team, encouraging team members to share ideas and feedback.

  • Assess and benchmark project management practices against industry standards and best practices to identify areas for improvement.

  • Communicate effectively and independently across the organization at the executive level and outside the organization.

  • Work through and escalate issues that serve as roadblocks and/or place project objectives at risk.

Job Qualifications

  • Bachelor’s degree in business management, computer science, or related field 

  • 6 additional years of experience in IT project management, with a proven track record of delivering complex projects on time and within budget

  • Strong technical background in IT infrastructure, including knowledge of network architecture, server infrastructure, cloud technologies, cybersecurity, and IT operations

  • Experience implementing IT infrastructure solutions, including network topologies, storage solutions, and server configurations, while considering scalability and security

  • Experience in managing software development projects for applications released through app stores such as Google Play or the Apple App store

  • Experience managing vendors for IT projects, including selecting vendors, negotiating contracts, and ensuring that vendors deliver their services on time and within budget

  • Experience in managing change, including creating change management processes and communicating changes to stakeholders, minimizing the impact of change to business operations

  • Knowledge of project management methodologies, including agile, waterfall, and hybrid approaches

  • Experience using project management tools and software, such as Jira, Trello, or Wrike

  • PMP certification or equivalent

Location Requirement: 

  • This position is based in Phoenix, AZ and is not eligible for remote work.

Skills

  • Change Management

  • Collaboration

  • Communication

  • Financial Management

  • Leadership

  • Presentations

  • Project Management

  • Risk Management

  • Stakeholder Management

  • Technical Knowledge

Physical Requirements

  • Occasionally move or lift office items 

  • Must be able to work in an office environment 

  • Must be able to communicate in an effective manner to perform job duties

  • Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment

Compensation:

DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us