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Program Support Specialist
4 months ago
----Job Description---- * Location: Vancouver, Washington * Type: Contract * Job #7877 Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. This Program Support Specialist will maintain data and documents, manage procurement files, and assist with process development and maintenance via Fieldglass web-based system operations and functions. This role will provide program assistance to internal clients and collaborate with management and staff to execute and manage procurement and program activities that contribute to program goals. This full-time position is located in Vancouver, WA. Pay range: $27.63 - $36.44 Benefits: * Paid holidays: 11 * PTO: Starting at 10 days * Sick Leave: Up to 56 hours per year (prorated based on start date) * EAP: Employee Assistance Program * Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%) * Other benefits include the following: Calm App, Access Perks Responsibilities: * Monitor and coordinate the daily transactions of the supplemental labor program including the requisition/submittal process and candidate placement, time and expense sheet approval processing, day-to-day troubleshooting and problem resolution, and other activities required to administer the Vendor Management System (VMS), known internally as SLIM. * Act as point-of-contact for managers, assisting them through the position description (API), job posting, interview, candidate shortlisting, and candidate selection process, including: serving as a liaison with SLMO's COR / CO and Compliance as needed. * Facilitate the on-boarding, assignment maintenance and off-boarding and transition of contract personnel to new assignments. * Track contract personnel onboarding through assignment ends to verify integrity of system data for reports, security management, etc. * Review onboarding documents to verify completeness and accuracy. * Facilitate the transition of contractors to new Fieldglass assignments. * Primary point-of-contact and provide support for managers and their team during the full lifecycle of contract personnel assignments. * Provide administrative/coordination support to CORs, to facilitate resolution of any internal issues between managers and contract personnel. Escalate issues to the COR as necessary. * Monitor and coordinate assignment management and off-boarding activities and communications. * Track, monitor and support the contract personnel assignment lifecycle - from candidate selection and on-boarding through assignment end and off-boarding. * Provide timely updates and verify accuracy for contract worker / assignment records as appropriate per procedures to reflect extensions, org / manager changes, rate revisions and other required administrative changes- to enable system data integrity for reports, security management, etc. * Develop / draft and recommend new or revisions to program and process documents for improvement efforts or as requested; update documentation, as approved. * Maintain on-going communication with both internal organizational clients and external suppliers while maintaining confidentiality of the supplemental labor procurement process. * Provide training and advise managers and their delegates on the successful utilization of the SLIM system. * Provide training and support to internal and external customers on the program's day-to-day policies and procedures. * Coordinate the flow of documentation between SLMO and its supplier partners. * M To view the full job description,
