Current jobs related to Customer Success Account Manager - Michigan Center - Stellantis

  • Technical Account Manager

    3 weeks ago

    Michigan, United States Rockwell Automation Full time

    About the RoleThe Technical Account Manager (TAM) is a critical member of the account team and a key player in the customer's in-house Plex team for Gold and Platinum Service level customers. As a TAM, you will be responsible for monitoring technical issues and delivering a quick response to assigned customers. You will need to navigate defined processes and...

  • Customer Success Manager

    7 days ago

    Michigan, United States HCM TradeSeal Full time

    Customer Success ManagerHCM TradeSeal is seeking a skilled Customer Success Manager to drive customer satisfaction and growth. As a key point of contact, you will build strong relationships with clients, understand their unique needs, and provide expert guidance to ensure they achieve their desired outcomes.Key Responsibilities:Customer Support: Attend to...

  • Customer Success Manager

    2 weeks ago

    Valley Center, Kansas, United States NRC Health Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at NRC Health. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our healthcare customers, providing innovative solutions to help them achieve their goals, and driving business growth through strategic...

  • Customer Success Manager

    2 weeks ago

    Kennedy Space Center, United States Worth AI Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer Potential with Worth AIAt Worth AI, we're revolutionizing the way businesses make decisions using AI. As a Customer Success Manager, you'll play a critical role in ensuring the success and satisfaction of our valued customers.Key Responsibilities:Onboard new customers and build strong...

  • Customer Success Manager

    3 weeks ago

    Valley Center, Kansas, United States Rocket Software Full time

    About the RoleWe are seeking a highly motivated and customer-centric Customer Success Manager to join our team in LATAM. As a key member of our Customer Success Management team, you will play a crucial role in engaging with our customers to ensure they are getting the maximum value from their Rocket investments.Key ResponsibilitiesCustomer Engagement:...

  • Lead - Customer Success Manager

    2 weeks ago

    Kennedy Space Center, United States Freshworks Full time

    About the RoleFreshworks is seeking a highly skilled and experienced Customer Success Leader to join our team. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.Key ResponsibilitiesCustomer Success Planning: Develop and execute customized success plans for mid-market...

  • Customer Success Manager

    2 weeks ago

    Valley Center, Kansas, United States NRC Health Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at NRC Health. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our healthcare clients, providing innovative solutions to help them achieve their goals, and driving portfolio development, expansion,...

  • Customer Success Manager

    6 days ago

    Valley Center, Kansas, United States NRC Health Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at NRC Health. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our healthcare clients, providing innovative solutions to help them achieve their goals, and driving portfolio development, expansion,...

  • Customer Success Strategist

    2 weeks ago

    Valley Center, Kansas, United States Lumen Inc Full time

    About Lumen Inc.Lumen Inc. is a leading provider of digital infrastructure solutions, connecting businesses and individuals across the globe. Our mission is to ignite business growth by facilitating seamless communication, data exchange, and application deployment.We are committed to building a culture of teamwork, trust, and transparency, where our...

  • Customer Success Manager

    3 months ago

    Kennedy Space Center, United States Zeta Corporation Full time

    About Zeta Suite: Zeta is the world's first and only Omni Stack for banks and fintechs. We are rethinking payments from core to the edge, led by the vision to augment the purpose of money and banking with technology. A single, modern software stack comprising processing, loans, customisable mobile and web apps, a fraud engine, and rewards for retail...

  • Customer Success Professional

    3 weeks ago

    Valley Center, Kansas, United States NRC Health Full time

    About the Role:NRC Health is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our healthcare organization clients, providing innovative solutions to help them understand their patients' experiences, and driving portfolio...

  • Customer Success Professional

    3 weeks ago

    Valley Center, Kansas, United States NRC Health Full time

    About the Role:NRC Health is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our healthcare organization clients, providing innovative solutions to help them understand their patients' experiences, and driving portfolio...

  • Executive Director of Customer Success

    2 weeks ago

    Newton Center, Massachusetts, United States PaxeraHealth Full time

    Job SummaryPaxeraHealth is seeking a seasoned executive to lead our customer success initiatives and drive business growth. As the Executive Director of Customer Success, you will be responsible for developing and implementing a comprehensive customer success strategy that aligns with our company's goals and objectives.Key ResponsibilitiesLeadership and...

  • Customer Success Professional

    7 days ago

    Kennedy Space Center, United States Worth AI Full time

    Customer Success ManagerWorth AI is seeking a skilled Customer Success Manager to drive customer adoption and retention of our AI platform. As a key member of our team, you will play a critical role in ensuring the success and satisfaction of our valued customers.Key ResponsibilitiesOnboard new customers and build strong relationships with existing...

  • Vice President of Customer Success

    1 month ago

    Newton Center, United States PaxeraHealth Full time

    Job DescriptionJob Description Looking for an exciting sales opportunity?Perfect opportunity to build your career at a progressive healthcare IT companyPaxeraHealth  is now hiring a Vice President of Customer Success who will lead and oversee all aspects of customer success, ensuring the satisfaction, retention, and growth of our customer base within the...

  • Regional Landscape Account Manager

    4 weeks ago

    Michigan Center, United States Brilar Full time

    Job Type Full-time Description Who are we? Join our world-class team and embrace a rewarding, full-time career with Brilar. We are a very diverse team made up of various races, ages, sexes, with varied education, backgrounds, religions, beliefs, and unique experiences. We are family people, single people, pet parents, hard-working people, and HAPPY people!...

  • Customer Success Strategist

    7 days ago

    Kennedy Space Center, United States Freshworks Full time

    Customer Success Lead - Mid-Market and EnterpriseFreshworks is seeking a seasoned Customer Success Lead to join our team. As a champion of customer success, you will play a critical role in driving customer retention and growth.Key Responsibilities:Develop and execute customized success plans to ensure customer satisfaction and growth.Collaborate with...

  • Account Manager

    4 weeks ago

    Michigan Center, United States Hitachi Full time

    Location: Remote - Michigan, United States Job ID: R0043459 Date Posted: 2024-02-13 Company Name: J.R. AUTOMATION TECHNOLOGIES, LLC Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes Job Description: JR Automation is searching for an experienced Account Manager to join our team! Responsibilities: Develop...

  • Sales Account Manager

    4 days ago

    Michigan Center, Michigan, United States SalesFirst Recruiting Full time

    {"THE COMPANY": "A leading player in the corrugated packaging industry, this privately held, employee-owned company operates across multiple Southern and Midwestern states. They specialize in offering custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging, and logistics solutions. Renowned for their innovative approach,...

  • Senior Account Executive

    4 days ago

    Michigan Center, Michigan, United States PTC Full time

    Unlock Your Potential as a Senior Account Executive at PTCAt PTC, we're transforming the way companies operate and innovate. As a Senior Account Executive, you'll play a critical role in driving growth and success for our customers. With a focus on cloud-based software solutions, you'll work closely with our team to deliver exceptional results and exceed...

Customer Success Account Manager

3 months ago

Michigan Center, United States Stellantis Full time
Job Description

Mobilisights: Enabling a Smarter World:

Exponential growth in adoption and deployment of connected cars and devices is bringing previously unavailable datasets to market – at scale and in real-time. Our vision is a ‘smarter’ world where innovative applications and services leverage connected vehicle datasets, and the insights they provide, to dramatically transform and continually improve everyday lives for consumers and businesses. Stellantis, one of the largest global car makers and the parent company of dozens of iconic brands including Jeep, Fiat, Maserati, Peugeots, and more, has created Mobilisights, a Data Business Unit to harness sensor and other data from 10s of millions of connected vehicles as well as that from IoT/connected devices from external sources to build data products and services that can power hundreds of brand-new B2B and B2C applications, services, and decision-making across industries.

As an Account Manager in our rapidly growing Sales team in North America, you will manage and grow existing key client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional DaaS products while minimizing churn. In this role, you will be fully responsible for strategic planning, customer success and account management across a designated sales territory. Specifically,

  • You will be responsible for growing your current book of business, helping customers derive value from our products, preventing account issues with a proactive approach, and establishing relationships at a C-suite level.
  • Own the end-to-end Account Management and Renewal process for Accounts within your assigned territory.
  • Connect with decision-makers to anticipate and establish business needs and build strong relationships using your excellent relationship building skills.
  • Prepare and present business reviews, sales information and effective proposals for customers mid-cycle and during the renewal process.
  • Partner with Business Solutions and Product Development teams to identify health of each customer and develop ways to ensure high customer satisfaction levels.
  • Enable deeper engagement into customer accounts (integration, upsell, cross sell) by becoming a trusted advisor to current customers.
  • Demonstrate the value proposition of Mobilisights’ products and services and the platform's core capabilities via webinar sessions, at customer sites or field events such as conferences and trade shows.
#LI-Remote

Requirements

Basic Qualifications:
  • Bachelor's Degree required
  • Minimum of 5 years of experience in B2B account management, pre/post-sales engineering, customer success, professional services or a similar customer-facing role with 3+ years ofexperience managing enterprise accounts/relationships in a SaaS/DaaS environment
  • Proven ability to manage an enterprise level customer base
  • Proven history of exceeding sales quota to ensure growth
  • Strong customer-centricity and problem-solving attitude to rapidly address customer issues
  • A blend of consultative selling skills and technical acumen to engage with product and engineering teams internally and in customer and partner accounts
  • Strong analytical skills, with the ability to analyze customer data and develop actionable insights
  • Strong commitment to using tools and technology in managing sales process and tracking/reporting metrics
  • Experience with use-cases in data-centric verticals such as insurance, mobility, telematics, and fleets is a plus
  • Experience with data from connected cars and IoT devices is a huge plus


At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.