Senior Product Designer, Ecosystem

2 weeks ago

San Francisco, United States Postman Full time
Who Are We?

Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity

As a Senior Product Designer for Ecosystem, you will be responsible for shaping the future of our ecosystem platform and product integrations, driving innovation, and expanding our reach in API development and collaboration. You will design integrated cross-tool experiences that will empower teams to create, collaborate, manage, and scale their APIs and solutions. This position requires an obsessive interest in developer journeys, with a deep curiosity for understanding the broader developer ecosystem, and a passion for delivering exceptional developer experiences.

You are eager to get your hands dirty, wearing multiple hats to drive user outcomes, yet you can naturally up-level your strategic thinking. Your success will be measured by developer satisfaction and business impact, including active usage and revenue metrics.
What You'll Do:
  • Design and validate experiences that enable developers to work across their entire toolchain and Postman efficiently and effectively.
  • Own the user experience from ideation to execution while working closely with your product, partnership and engineering stakeholders.
  • Work with your product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.
  • Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements and use cases for the ecosystem platform and integrations.
  • Produce design deliverables consistent with the Postman experience and brand standards.
  • Advocate for functional best practices across the ecosystem and integrations teams, and collaborate with the broader design team to integrate integrations learnings into the Postman design system and language.
  • Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.
  • Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction.
  • Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team
About You:
  • You have 8+ years of experience in end-to-end design practices in companies solving interesting real-world pain points.
  • Experience working with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.
  • You have an eye for well-designed, functional products (physical and digital)
  • You can visually communicate an idea by creating quick, low fidelity mockups such as pencil sketches.
  • You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.
  • You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.
  • You are an excellent communicator and continuously keep the broader team in the loop on the work that you're doing, product goals that you're aligning to, user insights you might discover and the success that you're driving. You are comfortable collaborating across teams and locations.
  • A good understanding of how APIs work and what Postman enables for developers is important. It's okay if you're not an expert as long as you take initiative and are curious to learn about how developer tools work together. Hands on development experience will be a great trait to have for this role.
  • Familiarity with products that have mature extensibility, integrations and ecosystem frameworks such as Atlassian, Slack, Microsoft, Hubspot, Salesforce etc. will be desirable.
Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
What Else?

This role is based in the San Francisco Bay Area, and we are offering a base salary range of $188,258 to $221,480 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer comprehensive benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.
Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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