Service Desk Support Technician

EXOS, formerly Sondhi Solutions, is continuing to grow and we are adding a Service Desk Technician to our in-house support team. This is a fully onsite position at our headquarters downtown Indianapolis. Required Skills 1-2 years of experience in a technical support role. Strong knowledge of Windows and Mac operating systems, and common office software....

EXOS, formerly Sondhi Solutions, is continuing to grow and we are adding a Service Desk Technician to our in-house support team. This is a fully onsite position at our headquarters downtown Indianapolis. Required Skills 1-2 years of experience in a technical support role.Strong knowledge of Windows and Mac operating systems, and common office software.Basic...

AccountabilitiesManage and staff company help desk center. Log and document all callsDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Modify and customize commercial programs for internal needsPrepare evaluations of software or hardware, and recommend improvements or...

Recruiter Note:Required Experience: 1-5 years of Help Desk Support experience.Soft Skills: Strong phone presence and customer service skills.Location: Indianapolis, IndianaWork Arrangement: 5 days in office.Compensation: Full time opportunity (Salary + benefits)Required Skills: 1-5 years of Help Desk Support experience.Certifications/Education: CompTIA A+,...

Recruiter Note:Required Experience: 1-5 years of Help Desk Support experience.Soft Skills: Strong phone presence and customer service skills.Location: Indianapolis, IndianaWork Arrangement: 5 days in office.Compensation: Full time opportunity (Salary + benefits)Required Skills: 1-5 years of Help Desk Support experience.Certifications/Education: CompTIA A+,...

Recruiter Note:Required Experience: 1-5 years of Help Desk Support experience.Soft Skills: Strong phone presence and customer service skills.Location: Indianapolis, IndianaWork Arrangement: 5 days in office.Compensation: Full time opportunity (Salary + benefits)Required Skills: 1-5 years of Help Desk Support experience.Certifications/Education: CompTIA A+,...

Job DescriptionJob DescriptionJob Id: 746616Position: Help Desk SupportDepartment: IN-DCSLocation: 500 N. Meridian Street, Indianapolis, IN 46204Duration: 09+ MonthsMode of Work: On-Site(Hybrid)Purpose of Position/Summary:Employee serves on the CSB-IT Help Desk in the Department of Child Services (DCS), Child Support Bureau (CSB) IT Office. Employee is...

Job Id: 746616 Position: Help Desk Support Department: IN-DCS Location: 500 N. Meridian Street, Indianapolis, IN 46204 Duration: 09 Months Mode of Work: On-Site(Hybrid) Purpose of Position/Summary: Employee serves on the CSB-IT Help Desk in the Department of Child Services (DCS), Child Support Bureau (CSB) IT Office. Employee is responsible for answering...

Full-Time - Tier 2 Helpdesk TechnicianMSP Experience RequiredValid Drivers License with a clean Record Onsite position - On-Call 1 week every 4 monthsRequired Skills2.5 Years to 4 Years Total IT and Experience - Candidates graduated in 2020Active Directory, VOIP (3cx/FreePBX), RMM, PSA, Cloudberry, Barracuda, and Office365 experience a plus.Install...

Full-Time - Tier 2 Helpdesk TechnicianMSP Experience RequiredValid Drivers License with a clean Record Onsite position - On-Call 1 week every 4 monthsRequired Skills2.5 Years to 4 Years Total IT and Experience - Candidates graduated in 2020Active Directory, VOIP (3cx/FreePBX), RMM, PSA, Cloudberry, Barracuda, and Office365 experience a plus.Install...

Job DescriptionJob DescriptionTitle: Help Desk SupportLocation: 500 N. Meridian Street Indianapolis, IN 46204Job type: Contract Description:Purpose of Position/Summary:· Provides first and second tier support to end users for INvest, ISETS and Child Support ancillary applications;· Assigns third tier support tickets to application third tier team;·...

Summary/Objective As a key member of our organization, you support our customer, the Department of Homeland Security (DHS) by providing purchase card help desk support, systems support, and clerical assistance as required to the Purchase Card Branch in Indianapolis, Indiana. In this role, you'll assist the Indianapolis Procurement Office and support our...

Job DescriptionJob DescriptionPosition: Help Desk Support Location: Indianapolis, IN 46204 Duration: 12+ Months Job Type: Hybrid (3 days in office, 2 days remote) Interview: In-person only Local Candidates OnlyRequired Skills:Proficient in Microsoft Office Suite (Outlook, Word, Excel) with 5+ years of experience.Prior customer service experience (5+ years...

Hybrid position. Must live in the Indianapolis area.Pay: $30.17/hourIn this role you will:Provide first and second tier support to end users for ancillary applicationsAssign third tier support tickets to application third tier teamAdopt customer service strategyAnswer end user requests with the ability to identify, diagnose, and respond with a solution in a...

Job DescriptionJob DescriptionHybrid position. Must live in the Indianapolis area.Pay: $30.17/hourIn this role you will:Provide first and second tier support to end users for ancillary applicationsAssign third tier support tickets to application third tier teamAdopt customer service strategyAnswer end user requests with the ability to identify, diagnose, and...

Job Title: IT Technician (Apple & Microsoft Help Desk - Overnight Shift) Location: Indianapolis, IN Shift: Monday’s and Thursday’s from 6:00 pm EST to 3:00 am EST. Type: Contract 6 months, Pay: $25.20 hour Must Haves: High School Diploma/GED Apple Experience a must, (Completed Apple Certifications: CompTIA A+ and Apple Certified Support...

EXOS is continuing to grow our internal support practice and we are looking for an additional Tier 1 Support Engineer-Service Desk.This is an full-time, onsite position downtown Indianapolis. This position is not open to offering sponsorship or C2C.ResponsibilitiesProvide technical support to users via phone, email, and in-person in a professional and timely...

Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at TalenTech Digital. As a Help Desk Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Provide first and second-tier technical...

Location: Indianapolis, IN (on-site) Pay Range:  $75,000 to $85,000 Overview Come grow with us by joining our team as a Support Desk Supervisor!  In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will help manage the day-to-day incoming IT support and...

Help Desk Support AnalystEmployee is responsible for answering incoming calls and assisting County Partner users in various aspects of the child support application, ISETS (Indiana Support Enforcement Tracking System). The Business Systems Consultant-Associate reports to the CSB-IT Help Desk Manager.Provides first and second tier support to end users for...