IT Technician

Job Title: IT Technician (Apple & Microsoft Help Desk - Overnight Shift)
Location: Indianapolis, IN
Shift: Monday’s and Thursday’s from 6:00 pm EST to 3:00 am EST.
Type: Contract 6 months,
Pay: $25.20 hour

Must Haves: High School Diploma/GED
Apple Experience a must, (Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional - Preferred)
Microsoft Experience a must, (Completed Microsoft 365 Fundamentals Certification Preferred)
Previous Help desk experience (Preferred)
Previous Customer Service experience or equivalent Preferred
Availability to work a 6 pm - 3 am shift Monday - Thursday

Responsibilities: Technicians will be the working directly with our client's employees to address computer issues, educate users and answer questions and concerns.
Technicians will provide a world class walkup support experience for our manufacturing employees.
Work will focus on improving productivity through proactive identification/remediation of hardware and software issues, and proactively ensuring devices meet security standards (patches, driver updates, supported app levels, etc.).
The hours for this role are Monday’s and Thursday’s from 6:00 pm EST to 3:00 am EST..
Initial training will occur for 3-4 weeks during normal business hours (7:30 am EST-4:30 pm EST) Monday through Thursdays


Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

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