Current jobs related to Field IT Support Tech - New York - Top Prospect Group

  • Level 1 Field Support Tech

    4 weeks ago

    New York, United States Lincoln IT Full time

    Level 1 Field Support Tech Lincoln IT, leading IT infrastructure solutions and managed services provider in the New York Metropolitan area, is currently looking for a Level 1 Field Support Tech The ideal candidate must have at least 1 to 3 years' experience with Microsoft OS, a variety of desktop applications, and expertise in supporting client hardware....

  • Level 1 Field Support Tech

    4 months ago

    New York, United States Lincoln IT Full time

    Job DescriptionJob DescriptionLevel 1 Field Support Tech Lincoln IT, leading IT infrastructure solutions and managed services provider in the New York Metropolitan area, is currently looking for a Level 1 Field Support TechThe ideal candidate must have at least 1 to 3 years’ experience with Microsoft OS, a variety of desktop applications, and expertise...

  • Technical Support Manager

    2 weeks ago

    New York, New York, United States Action Tech Full time

    Job DescriptionAction Tech is seeking a highly skilled Technical Support Manager to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our clients and internal stakeholders.Key ResponsibilitiesAnalyze and Diagnose Production Issues: Utilize advanced SQL skills to analyze and...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Action Tech Full time

    About the RoleAction Tech is seeking a highly skilled Client Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring that their issues are resolved in a timely and efficient manner.Key Responsibilities:Respond to client support requests in a timely...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Action Tech Full time

    About the Role:Action Tech is seeking a highly skilled Client Support Engineer to join our team. As a Client Support Engineer, you will be responsible for the daily management and troubleshooting of client technical support requests for our large and dynamic application that supports structured investments, annuities, and alternative investments.Key...

  • Apple Technical Support Expert

    4 hours ago

    new york city, United States US Tech Solutions Full time

    Duration: 6+ months to start with possible extension or permanent hire. Basic Qualifications• 5+ years of Apple field support experience.• Ticket and asset management.• Strong hardware/software installation, support, and troubleshooting• Demonstrated background in Mac OS and iOS support.• Configuring new PC’s/notebooks via imaging, SCCM and...

  • Energy Systems Support Specialist

    3 hours ago

    New York, New York, United States Goli Tech Full time

    Job OverviewGoli Tech is seeking a highly skilled Energy Systems Support Analyst to join our team. As a key member of our operations team, you will be responsible for analyzing, designing, and implementing information systems to support our 24x7 Energy Management Systems (EMS) at two control centers.Key Responsibilities:Update, monitor, and maintain the...

  • Technical Support Specialist

    1 week ago

    New York, New York, United States Sweve Tech LTD Full time

    Job Summary: Technical Support Representative Role at Sweve Tech LTD We are seeking a highly skilled and customer-focused Technical Support Representative to join our team at Sweve Tech LTD. As a Technical Support Representative, you will play a critical role in delivering exceptional customer service and technical solutions to our clients. Key...

  • GIS Support Specialist

    2 weeks ago

    New York, New York, United States Zolon Tech Inc. Full time

    About the RoleZolon Tech Inc. is seeking a highly skilled GIS Support Specialist to join our team. As a key member of our eGIS team, you will play a critical role in ensuring the accuracy and integrity of our mapping data.Key ResponsibilitiesMapping Data Validation: Conduct multiple queries to validate the accuracy of legacy mapping data migrated to our Esri...

  • Civil Engineer

    1 week ago

    New York County, New York, United States Sweve Tech LTD Full time

    {"Responsibilities": "As a Civil Engineer at Sweve Tech LTD, you will play a crucial role in supporting construction activities by providing assistance with project planning, organization, and implementation. You will be responsible for maintaining project files, ensuring accurate documentation, and tracking production quantities and materials.Key...

  • Technical Support Representative

    2 weeks ago

    New York, United States Sweve Tech LTD Full time

    Job Summary: Join Our Team as a Technical Support Representative! Are you passionate about technology and love helping others succeed We are looking for a Technical Support Representative to deliver exceptional customer service while providing technical solutions. If you enjoy troubleshooting and have a knack for problemsolving this role offers an exciting...

  • Technical Support Specialist

    7 days ago

    New York, New York, United States US-based Tech-Enabled Business Support Company Full time

    Account Manager Job DescriptionAs a key member of our US-based Tech-Enabled Business Support Company, the Account Manager will play a pivotal role in driving customer success and growth. This role requires a unique blend of technical expertise, exceptional customer service skills, and strategic thinking.Key Responsibilities:Customer Guidance and Support:...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Sweve Tech LTD Full time

    Job Summary: We are seeking a highly skilled Technical Support Representative to deliver exceptional customer service and provide technical solutions to our clients. About the Role: This is an exciting opportunity to join our team at Sweve Tech LTD and contribute to our mission of providing innovative solutions to businesses. Key Responsibilities: Respond...

  • Technical Support Representative

    4 days ago

    New York, United States Sweve Tech LTD Full time

    JobSummary:Join Our Team as a Technical SupportRepresentative! Are youpassionate about technology and love helping others succeed We arelooking for a Technical SupportRepresentative to deliver exceptional customerservice while providing technical solutions. If you enjoytroubleshooting and have a knack for problemsolving this roleoffers an exciting...

  • Help Desk/Field Support

    3 weeks ago

    New York, United States Equiliem Full time

    Qualifications: Technical Degree and Computers. Candidate must have a minimum of two (2) years related work experience; ability to troubleshoot computer systems. Must have knowledge of using meters and troubleshooting equipment. Candidate must have good problem-solving, analytical, and team-working skills. An openness to learning new technologies. A strong...

  • Help Desk/Field Support

    3 weeks ago

    New York, United States Equiliem Full time

    Qualifications: Technical Degree and Computers. Candidate must have a minimum of two (2) years related work experience; ability to troubleshoot computer systems. Must have knowledge of using meters and troubleshooting equipment. Candidate must have good problem-solving, analytical, and team-working skills. An openness to learning new technologies. A strong...

  • Bilingual IT Support Specialist

    3 weeks ago

    New York, New York, United States Corporate Solutions Tech Full time

    Job SummaryCorporate Solutions Tech is seeking a highly skilled Bilingual IT Help Desk Engineer to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.Key Responsibilities:Provide day-to-day technical support for PC and mobile-related issues, including troubleshooting and...

  • Ad Operation Support engineer

    1 month ago

    New York, United States US Tech Solutions Full time

    Duration: 24 Months ContractJob Description:Ad Platform Technical Operations Solutions Engineer supporting the Ad Platforms technology team, you are a part of a high-performing team redefining TV advertising. Responsibilities:We’re seeking an ambitious Solutions Engineer who will be responsible for owning day-to-day technical operations for the creative...

  • Ad Operation Support engineer

    4 weeks ago

    New York, United States US Tech Solutions Full time

    Duration: 24 Months ContractJob Description:Ad Platform Technical Operations Solutions Engineer supporting the Ad Platforms technology team, you are a part of a high-performing team redefining TV advertising. Responsibilities:We’re seeking an ambitious Solutions Engineer who will be responsible for owning day-to-day technical operations for the creative...

  • Bilingual IT Support Specialist

    3 weeks ago

    New York, New York, United States Corporate Solutions Tech Full time

    Job SummaryCorporate Solutions Tech is seeking a highly skilled Bilingual IT Help Desk Engineer to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical assistance to our clients.Key Responsibilities:Provide day-to-day technical support for PC and mobile-related issues, including...

Field IT Support Tech

3 months ago

New York, United States Top Prospect Group Full time

If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team.

FT-Direct Hire

On-Site in NYC

$70-73K plus Benefits

Must have previous MSP experience

Skills: End User Support, Level 1 Support, Windows, O365, Active Directory, Azure, Hardware & Software Support, Tickets, Client Support, Networking, Communication Skills

We are looking for a dedicated IT Support Specialist to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner.

Responsibilities:

  • Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
  • Assisting customers with account setup and application installations.
  • Ensuring optimal application functionality by configuring networks.
  • Troubleshooting IT issues by asking customers targeted questions.
  • Providing customers with step-by-step guidance to resolve technical problems.
  • Following up on technical queries and providing prompt feedback.
  • Prioritizing customer queries and escalating serious technical issues to IT developers.
  • Documenting error reports and monitoring performance metrics.
  • Provide responsive and effective technical support to end-users through various channels.
  • Troubleshoot and resolve hardware, software, and connectivity issues.
  • Preparing and executing all on-site appointments with clients