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Account Manager

2 months ago

Lakewood, United States SICK Full time

* This is a remote, field sales position. The ideal candidate will work out of their home office and be located in or near the any of the metropolitan areas. They will conduct regular business travel as required by this role. ABOUT SICK, INC: SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and "Sensor Intelligence" have allowed SICK to develop products for every phase of production in the automotive, packaging, electronics, food and beverage, consumer goods, storage and conveyor, robotics, material handling, oil and gas, chemical, power, maritime industries and more. In addition, SICK's focus on Sensor Intelligence allows us to make Industry 4.0, or the Industrial Internet of Things, a reality for their customers. POSITION SUMMARY: This position has primary responsibility for supporting and growing profitable SICK sales and market share within the Storage and Conveyor strategic industry, at named accounts with a passion and drive for success within the industrial automation industry. This position will be involved in strategic, complex sales with a focus on products, services, systems, and solutions selling. RESPONSIBILITIES: Be the trusted technical advisor to our customers. Introduce and sell SICK solutions and Lifetime Services to both existing and new account prospects to achieve established goals and grow market share through solution selling. Use and accurately maintain the company's CRM system for all customer and sales process data to ensure teamwork, collaboration, and global transparency towards providing an amazing customer experience. Develop direct customer relationships using deep understanding of customers business needs, production applications, and technical language utilized in their industry. Use consultative sales techniques and solutions that are differentiated to improve customer production quality control and production efficiency, based on SICK Sales Power (SSP) to uncover customer needs and solve difficult applications. Provide an amazing customer experience and accurately managing customer communications and SICK customer relationship with named accounts. Identify and qualify business and customer opportunities and/or threats; understand the account potential, competitors, and position in the market and requirements for doing business. Be responsible for new leads and potential opportunities for new and diverse product applications through continued product, industry, and client research. Introduce SICK new products, solutions, systems, and Lifetime Services with a sense of urgency and entrepreneurialism. Form an Account Sales Team comprising sales colleagues, specialists, national product managers, and other colleagues, as appropriate, to maximize our share of wallet. Develop strategic account plans for target customers and opportunities. Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance. Complete annual performance objectives and performance reviews with Supervisor. Capitalize on development and training opportunities to position yourself for highest levels of performance recognition and continued career development. Keep abreast of market and competitive activity; recommend actions in areas where competitor activities are having a negative impact on sales goals. Participate in trade shows, prepare and give marketing/sales presentations to technical societies, etc. Carry out other duties and responsibilities as may be assigned or required. QUALIFICATIONS: Education and Experience: Four-year degree in a technical field with either an academic or an experiential orientation toward technical sales. Prior sales experience involving sales of complex, h