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Territory Account Specialist
2 months ago
Territory Account Specialist
The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Amplity resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Subject Matter Expert (SME). The Territory Account Specialist is versed in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Collaboration, and Omni-Channel Engagement.
Key Responsibilities:
- Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
- Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results.
- Orchestrate in a collaborative manner with territory colleagues, other field-based and corporate teams to proactively address customer needs and provide appropriate access support.
- Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and optimally manage business opportunities/challenges.
- Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
- Lead any required planning meetings with key partners to solve customer problems and work collaboratively across functions to ensure customer needs are met with urgency.
- Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of capabilities to personalize and engage in a compliant manner with customers in both face-to-face and virtual environments.
- Bachelor's degree required from an accredited institution, advanced degree a plus.
- Pharmaceutical sales experience required
- Strong ability to collaborate, work cross-functionally within a matrix environment
- Business acumen
- Can communicate clinical product information.
- Proven track-record of consistent high-performance,
- Understands how to successfully navigate large accounts and key customer segments
- Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership
- Ability to foster an environment that promotes ethical behavior and compliance with company policies & laws.
- Must reside within territory, or within a reasonable daily commuting distance of no further than 50 miles from territory border.
- Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
- Successfully complete all client training
- Adept with Microsoft Office Suite and virtual meeting platforms
- Must have a valid driver's license.
- Broad experience across therapeutic groups and disease states.
- Account management strategy
- Biologics
- Respiratory experience
- Product launch experience
- General understanding of patient services, market access, specialty pharmacy, buy and bill, reimbursement pathways
Employees can expect to be paid a salary of approximately $100K - $110K The salary rage displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.
Amplity's EPIIC Values
These are our core values that we expect all candidates and potential employees to embody, as these values strongly underpin our Company culture:
- Excellence - We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
- Passion - We love what we do. Our energy inspires, engages, and motivates others.
- Innovation - Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
- Integrity - We are open, honest, and transparent. We do the right thing with courage and understanding.
- Collaboration - We are better together. We actively seek the participation of others to achieve greater outcomes.
ABOUT US
We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.
Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development; companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians; and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.
Our one-of-a-kind Insights database offers clients a detailed view into patient-provider interactions and provider treatment rationale not found through any other provider.
Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client's patients gain access to and benefit from the best medicines for the right reasons.
OUR CULTURE
Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients: Excellence, Passion, Innovation, Integrity, and Collaboration.
We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values. The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.
You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.
We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it. Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.
Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.
To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com/company/amplity-health and twitter.com/amplityhealth.
CELEBRATING DIVERSE PERSPECTIVES
We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion. Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo. As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.
We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings; where everyone feels a sense of belonging and can be their true, authentic, and best self.
As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive. The IDEA - Amplity's Inclusion, Diversity, and Equity Alliance - makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.
Our commitment to diversity spans our people, our processes, and our suppliers.
OUR DIVERSITY POLICY
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.