Level 3 Service Desk Technician

We are long standing Managed and Cloud Services Provider that has been in business for over 30 years. We have delivered premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud. We are a CompTIA-accredited business and carries the CompTIA...

We are long standing Managed and Cloud Services Provider that has been in business for over 30 years. We have delivered premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud. We are a CompTIA-accredited business and carries the CompTIA...

We are long standing Managed and Cloud Services Provider that has been in business for over 30 years. We have delivered premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud. We are a CompTIA-accredited business and carries the CompTIA...

Location: Plano, TX Description: Our client is currently seeking a Level 3 Support Technician. The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. Responsibilities • Performs basic and moderately complex...

Location: Plano, TXDescription: Our client is currently seeking a Level 3 Support Technician.The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. Responsibilities • Performs basic and moderately complex...

Job Title: IT Service Desk Technician Level 2 - Hybrid WFHWe are a leading Managed and Cloud Services Provider with over 30 years of experience in delivering premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, and public/private or hybrid cloud services.As a full-time,...

We are a leading Managed and Cloud Services Provider with over 30 years of experience delivering premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, and public/private or hybrid cloud services.Our current opening is for a full-time, permanent IT Service Desk Technician Level...

Job Summary:TEKsystems is seeking a highly skilled Level 2 Service Desk Technician to join our team. As a key member of our service desk team, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key Responsibilities:Provide initial troubleshooting and resolution for common issues reported by end-users.Log...

Job Summary:As a Level 3 Service Desk Technician at TEKsystems, you will play a critical role in providing exceptional customer support and technical expertise to our clients. Key Responsibilities:Customer Support: Provide timely and effective troubleshooting and resolution for common technical issues reported by end-users. Incident Management: Log and track...

Must Haves4+ years experience in a helpdesk/Service Desk role providing Mostly hands on and virtual/phone support in a Level 2 capacityExtensive Experience Creating Images with SCCMMobile Device Management with IntuneDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into users and troubleshooting using...

Must Haves4+ years experience in a helpdesk/Service Desk role providing Mostly hands on and virtual/phone support in a Level 2 capacityExtensive Experience Creating Images with SCCMMobile Device Management with IntuneDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into users and troubleshooting using...

Must Haves4+ years experience in a helpdesk/Service Desk role providing Mostly hands on and virtual/phone support in a Level 2 capacityExtensive Experience Creating Images with SCCMMobile Device Management with IntuneDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into users and troubleshooting using...

Description: Customer Support: Provide initial troubleshooting and resolution for common issues reported by end-users.Incident Management: Log and track incidents in the Service Desk ticketing system.Problem Management: May identify recurring issues and work with higher-level technicians to implement solutions.Knowledge Base Management: Contribute to...

Job DescriptionThis large municipality is seeking an experienced Service Desk Specialist to join their team. As a Level 2 Support Technician, you will be responsible for providing technical support to internal employees via phone, email, and in-person. You will troubleshoot issues, draft tickets, and escalate complex problems to senior technicians.Key...

Required Skills & Experience 3+ years' experience in a helpdesk/Service Desk role providing both hands on and virtual/phone support in a Level 2 capacity1+ Year of experience troubleshooting Audio Visual equipment, specifically with Crestron is preferredDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into...

Job SummaryThis role is responsible for providing Level 2 technical support to internal employees via phone and remote software. The ideal candidate will have 3+ years of experience in a helpdesk environment, with a focus on troubleshooting Audio Visual equipment, specifically Crestron. Additional requirements include experience with hardware and software...

Job Summary: We are seeking a highly skilled Service Desk Specialist to join our team at Insight Global. As a Service Desk Specialist, you will be responsible for providing exceptional phone support to internal employees, drafting tickets, troubleshooting issues, and escalating complex problems to senior technicians.Key Responsibilities:Provide phone support...

Job Summary:The Help Desk Technician at Pape-Dawson Engineers is responsible for providing technical support to employees with computer systems, hardware, and software issues. This role involves troubleshooting problems, providing guidance, and ensuring timely and accurate customer support.Key Responsibilities:Diagnose and resolve hardware and software...

Job Title: Help Desk TechnicianWe are seeking a skilled and experienced Help Desk Technician to join our team at Apex Systems. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Provide technical support and assistance to clients and internal teams via...

Job SummaryWe are seeking a skilled Service Desk Specialist to join our team at Insight Global. As a Service Desk Specialist, you will be responsible for providing exceptional phone support to internal employees, drafting tickets, and troubleshooting issues over the phone or escalating them as needed.Key ResponsibilitiesManage tickets in the ticket portal...