Account Manager

2 weeks ago

Grand Prairie, United States Orora Group Full time

At Orora, we believe our packaging touches lives and together, we, together as a team, deliver on the promise of what's inside. From custom packaging design and packaging materials, to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative solutions that take a product from concept to consumer. It is with this passion and commitment to innovation, we believe in hiring and developing the very best talent by living our core values of Teamwork, Passion, Respect, and Integrity every day. These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities. Every day, we deliver packaging solutions that exceed our customers' expectations while solving complex problems as a team. We believe that all team members (irrespective of their role or level), should aspire to distinctive leadership behavior, as we continue to deliver on the promise for our customers, shareholders and each other. Leadership is not tied to a job title, i.e. you don't need to be accountable for a team to be considered a leader.

Account Manager

Pollock Orora is seeking an Account Manager to work in partnership with business development team members to maintain and grow client relationships and to develop sales and
business opportunities. This role manages day-to-day client engagement, assists in developing and facilitating the proposal process for specific clients/sponsors including budget
and pricing development, client presentation and oversees in plant execution to ensure client expectations are met/exceeded. This is a highly visible role internally and externally
with exposure to and communication with all levels within client companies and OV.

What You'll be Responsible For in this Role

  • Manage day-to-day client engagement/relationship to ensure client satisfaction with an overall goal of maintaining and growing established revenue and profitability targets for an assigned book of business.
  • Manage and provide leadership around incoming requests from clients including directing thru and working with design, estimating, scheduling, and production/manufacturing.
  • Create accurate and detailed estimate requests and job orders to ensure critical project information is communicated for flawless execution in the plants.
  • Manage changes to scope, schedule, costs and communicate appropriately.
  • Monitor/audit project lifecycle in partnership with project management/operations from inception to delivery to provide information, develop up sell opportunities directly to the client or thru account executive partners.
  • Ensure regular, proactive, professional communication between OV and clients with a focus on client specific KPI targets and share of wallet increase.
  • Assist in formulating standard/routine proposals in conjunction with team members and various functional groups.
  • Participate with business development and other OV team members to develop/refine/present products, processes, systems to improve the client experience and grow the client relationship.
  • Participate in activities needed to support the management functions of the team. Performs other duties/responsibilities as requested.
What We're Looking For

Minimum Qualifications:
  • 2 -5 years' experience in B2B account management
  • Demonstrated technical knowledge of print, substrate, finishing methods as they relate to instore/brand visuals
  • Exceptional Microsoft office skills including excel, powerpoint.
Additional Required Qualifications:
  • Solid sense of confidentiality, discretion
  • Ability to develop and maintain effective relationships internally and externally, emphasis on collaboration
  • Exceptional written and interpersonal communication skills
  • Ability to operate individually and employ solid decision-making and problem solving skills
  • Customer obsessed and the ability to lead/influence as an effective client advocate
  • Results and growth focused
Preferred Qualifications:
  • Bachelor's degree in business or marketing.
About Us

At Orora Packaging Solutions, we believe our packaging touches lives. Together, we deliver on the promise of what's inside. We help customers develop optimized packaging solutions that transform the packaging experience. From custom packaging design and packaging materials to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative solutions that take a product from concept to consumer.

Our Culture

We believe in a fostering a culture of excellence - based on our Values (what we stand for), Vision (what we want to achieve) and Behaviors (everyone performing to the best of their ability).

What We Value

We value Teamwork, Passion, Respect and Integrity. These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities. Every day, we deliver packaging solutions that exceed our customers' expectations.

Our Vision

Our vision is to be the industry-leading packaging solutions and displays company

How We Behave

We believe that all team members (irrespective of their role or level), should aspire to distinctive leadership behavior, as we continue to deliver on the promise for our customers, shareholders and each other. Leadership is not tied to a job title, i.e. you don't need to be accountable for a team to be considered a leader. At Orora leadership is encouraged at every level, within the team.

What We Offer

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families. Here's a sample of the benefits we offer:
  • Medical
  • Dental
  • Vision
  • Generous PTO
  • 401(k) with a Company Match
  • Flexible Spending Accounts
  • Employee Assistance
  • Group Life and AD&D
  • Voluntary Life and AD&D
  • Group Short-Term Disability
  • Group Long-Term Disability


Equal Employment Opportunity Statement

We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions

If you are interested in applying for employment with Orora Packaging Solutions and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: careers@ororagroup.com for additional support and guidance

Recruitment Agencies

Orora does not accept unsolicited agency resumes. Orora is not responsible for any fees related to unsolicited resumes.

Solicitation of Payments

Orora does not solicit payment from our applicants and candidates for consideration or placement.

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