Account Manager
3 weeks ago
MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.
ROLE PURPOSE/ POSITION SUMMARY
The Account Manager is responsible for managing and maintaining strong relationships with customers, ensuring timely and accurate processing of orders, and overseeing the efficient flow of materials to meet customer demand. This role involves collaboration with internal teams, such as production, logistics, and quality control, to ensure efficient plant operations and exceptional customer satisfaction.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES
Customer Relationship Management
- Build and nurture strong, long-lasting relationships with customers
- Understand customer needs, preferences, and expectations to provide personalized service
- Ensure customer reports and information are accurate and communicated to customer in a timely fashion
- Interface into customer reporting systems (i.e., SAP, Oracle for scheduling, production, -most times by lot control), shipping, receiving, and managing procurement of customer owned raw materials for specific customer assigned
- Assist in new product launches, collaborate with commercialization team, and site team to meet with timelines and other targets
- Handle customer issues & complaints by referring the issue to the appropriate department & logging them onto the system. Follow up to resolution
Order Processing
- Receive and process customer orders accurately and efficiently
- Verify order details, including quantities, specifications, and delivery schedules
- Prepare job files and project specifications for internal processing and manufacturing for specific customer assigned
- Track order fulfillment & communicate shorts to our customers with information on when product will be available
Material Inventory Management
- Participate in material planning process
- Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap, aged inventories, and inventory reserves
- Analyze production yield, material usage, and material loss data to understand customer/material impacts
- Coordinate with production and procurement teams to ensure optimal inventory levels
Supply Chain Coordination
- Collaborate with internal supply chain teams to ensure timely procurement of raw materials and ingredients
- Oversee the supply of raw and packaging materials (whether customer or organization owned) for the facility to include new production to meet production schedules
- Coordinate with logistics teams to facilitate on-time deliveries to customers
Problem-Solving
- Identify and address customer-related supply chain issues promptly and effectively
- Resolve order discrepancies, shipping delays, or quality concerns in collaboration with relevant teams
Communication
- Maintain clear and open communication with customers regarding order status, changes, and potential issues
- Collaborate cross functionally with internal teams to convey customer requirements and expectations
Negotiation and Contract Management
- Negotiate terms, pricing, and delivery schedules with customers
- Manage contracts and agreements to ensure compliance with terms and conditions
Data Analysis
- Utilize data and analytics to track order performance, customer buying patterns, and inventory levels
- Provide insights to management for strategic decision-making
Quality Focus
- Ensure that materials and products meet quality control standards before delivery to customers
- Collaborate with quality control teams to address and resolve any quality issues
Continuous Improvement
- Identify opportunities for process optimization and efficiency improvements within customer material account management
- Stay informed about industry trends and best practices
- Participate and assist in development of new, effective programs/policies for customer, supplier, transportation, and logistics management in conjunction with Supply Chain and plant leadership
- Perform other duties as assigned
QUALIFICATIONS/ CAPABILITY PROFILE
Minimum Education
- High school diploma or GED
- Bachelor’s degree in related field
Minimum Experience
- Four plus (4+) years of experience in purchasing or material planning, purchasing, materials management
- Food manufacturing experience
- Demonstrated track record in improving inventory accuracy, driving inventory reduction strategies and reducing premium freight
- Strong Math and Typing Skills
- Basic level of business acumen, strong attention to detail and analytical skills
Minimum Knowledge/ Skills/ Abilities
- Working knowledge of manufacturing, material flow and improvement strategies and the ability to integrate those into the operation
- Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner
- Understanding of applicable computer systems, such as Microsoft Office, Nulogy, Tableau, etc.
- Leadership
- Budget Management
- Vendor/Contractor Management
- Metric Development
- Ability to identify and propose potential solutions to production
- Demonstrated Understanding of Materials Management
Apply today and join our rapidly growing team
- Inc. 5000 #1,085 fastest growing company in the USA. (2023)
- Inc. 5000 #622 fastest growing company in the USA. (2022)
- Inc. 5000 #479 fastest growing company in the USA. (2021)
- Inc. 5000 #10 fastest growing company in the Midwest. (2022)
- Inc. 5000 #165 fastest growing company in the Midwest. (2021)
-
Accounting Manager
2 days ago
Grand Prairie, United States thompsonpipegroup Full timeDescription Position at TPG Pressure Inc Thompson Pipe Group - Pressure: Accounting Manager Company: Thompson Pipe Group - Pressure Location: Grand Prairie, TX 75050 Department: Accounting FSLA: ...
-
Account Manager
4 weeks ago
Grand Prairie, United States Property Paving, Inc Full time $65,000 - $75,000Job DescriptionJob DescriptionProperty Paving, Inc. is a full-service concrete paving and asphalt paving contractor, committed to excellence and innovation in every project we undertake. We are currently looking for an Account Manager to work at our Grand Prairie, TX office.The Account Sales Manager is responsible for establishing and maintaining...
-
Account Manager
2 weeks ago
Grand Prairie, United States Rinker Materials Full timeWhy Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As an Account Manager, you will be responsible for developing, maintaining, and increasing revenue that achieves earnings...
-
Account Manager
2 weeks ago
Grand Prairie, United States Rinker Materials Full timeWhy Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As an Account Manager, you will be responsible for developing, maintaining, and increasing revenue that achieves earnings...
-
Account Manager
3 months ago
Grand Prairie, United States Rinker Materials Full timeJob DescriptionJob DescriptionWhy Join Our Team?Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As an Account Manager, you will be responsible for developing, maintaining, and...
-
Account Manager
3 months ago
Grand Prairie, United States Rinker Materials Full timeJob DescriptionJob DescriptionWhy Join Our Team?Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As an Account Manager, you will be responsible for developing, maintaining, and...
-
Plant Accounting Manager
2 weeks ago
Grand Prairie, Texas, United States Flex-N-Gate Full timeCompany OverviewFlex-N-Gate is a prominent manufacturer and supplier of components for the automotive sector, recognized for its significant contributions to the industry.Position OverviewThe Accountant plays a crucial role in managing the financial operations of the facility. This position encompasses the generation of regular financial reports, upkeep of...
-
Account Manager
3 months ago
Grand Prairie, United States Red Ball Oxygen Co. Inc. Full timeJob DescriptionJob DescriptionAre you ready to sell for a company that you can be proud of; one that cares about both your success and the success of your customers? Would you like to be part of a close-knit, competitive, and winning team; one that helps you keep promises? If you have industrial sales experience and a track record of growing your territory,...
-
Cost Accounting Manager
1 week ago
Grand Prairie, Texas, United States Flex-N-Gate Full timeCompany OverviewFlex-N-Gate is a prominent manufacturer and supplier of components for the automotive sector, recognized for its commitment to quality and innovation.Position OverviewThe Financial Operations Specialist plays a crucial role in managing the financial activities of the facility. This includes generating regular financial reports, maintaining...
-
Industrial Account Manager
1 week ago
Grand Prairie, Texas, United States DXP Enterprises Full timeJob OverviewWe are seeking a highly motivated and organized Industrial Account Manager to join our team at DXP Enterprises. As an Industrial Account Manager, you will be responsible for managing customer relationships, monitoring inventory levels, and identifying opportunities for growth and improvement.Key Responsibilities:Monitor and maintain accurate...
-
Account Manager
4 weeks ago
Grand Prairie, United States LandCare Full timeJob DescriptionJob DescriptionTHE POSTION LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new...
-
Account Manager
2 weeks ago
Grand Prairie, United States LandCare Full timeTHE POSTION LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new...
-
Account Manager
1 month ago
Grand Prairie, United States LandCare Full timeJob DescriptionJob DescriptionTHE POSTION LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new...
-
CarelonRx Account Manager II
2 weeks ago
Grand Prairie, United States Elevance Health Full timeCarelonRx Account Manager II Location: Must be within 50 miles of the indicated Pulsepoint locations; position has both office/remote expectations. The CarelonRx Account Manager II is responsible for retention and operational excellence that meets/exceeds client service and satisfaction goals for a complex book of business. How you will make an...
-
Account Manager Entry Level
3 months ago
Grand Prairie, United States Lethal Business Development, Inc. Full timeJob DescriptionJob DescriptionWe are a sales firm that operates our customer interactions in a face-to-face manner. The ultimate goal is to create genuine relationships with customers on a day-to-day basis. to drive revenue and growth for our clients. While doing this, we celebrate the wins of our people along the way. We find it extremely important to take...
-
Account Manager Sales
3 months ago
Grand Prairie, United States Imagine Technology Group Full timeJob DescriptionJob DescriptionAbout Imagine Technology Group:Imagine Technology Group helps clients in the greater DFW area manage the creation, storage and retrieval of documents. We have grown a loyal following of customers through proactive managed service / support and by providing a complete line of business technology. Imagine Technology Group is a...
-
Financial Accounting Associate Manager
2 weeks ago
Grand Prairie, Texas, United States Lockheed Martin Corporation Full timePosition Overview: As a Financial Accounting Associate Manager, you will play a pivotal role in the Financial Accounting & Reporting division within the Missiles and Fire Control sector. You will provide support to the Senior Manager in managing daily operations and executing special projects related to financial reporting for the Business Area and Business...
-
Financial Accounting Associate Manager
2 weeks ago
Grand Prairie, Texas, United States Lockheed Martin Corporation Full timeJob Overview: We are seeking an Associate Manager for the Financial Accounting & Reporting team within our Missiles and Fire Control division. This role involves supporting the Senior Manager in overseeing daily operations and special initiatives related to financial reporting for the Business Area and Business Unit.Key Responsibilities: - Lead essential and...
-
CarelonRx Account Manager II
3 weeks ago
Grand Prairie, Texas, United States Elevance Health Full timeCarelonRx Account Manager II Location: Must be within 50 miles of the indicated Pulsepoint locations; position has both office/remote expectations. The CarelonRx Account Manager II is responsible for retention and operational excellence that meets/exceeds client service and satisfaction goals for a complex book of business. How you will make...
-
CarelonRx Account Manager II
4 weeks ago
grand prairie, United States Elevance Health Full timeDescription CarelonRx Account Manager II Location: Must be within 50 miles of the indicated Pulsepoint locations; position has both office/remote expectations. The CarelonRx Account Manager II is responsible for retention and operational excellence that meets/exceeds client service and satisfaction goals for a complex...