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Head of Business Development
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Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: KITH, LVMH, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, Brandon Blackwood, Undefeated, Rumpl, HAUS, O'Neill, Serta Simmons Bedding, Badgley Mischka and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands.
Our Values
BUILD our clients' businesses, INSPIRE our employees to grow, CHALLENGE the norm, and DELIVER on our commitments.
We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The happier our team is, the more enjoyable the experience is, and the better the results will be for our clients.
We ensure that our team members and partners possess these traits. We feel that it is important to prioritize these core values over everything else. This allows us to deliver results for our clients, as well as a safe and fun work environment.
- Teamwork
- Passion
- Respect
- Talent
- Accountability
- Resourcefulness
- Radical Transparency
- Visionary
We are expanding rapidly and seeking a Head of Business Development to spearhead our new business initiatives, strategic partnerships, and revenue growth efforts. This role involves managing the sales team, developing and implementing sales strategies, and driving revenue growth by attracting and closing mid-market and enterprise deals. Reporting directly to the CEO, the Head of Business Development will collaborate closely with Directors to align sales efforts with overall business goals and build and maintain relationships with key clients and partners.
- Lead and expand the sales team, including assisting in hiring, onboarding, and training sales team members.
- Provide mentorship to the sales team by conducting 1:1 check-ins and leading performance reviews.
- Design, deliver, and evaluate training programs and career development initiatives, identify training needs, and collaborate with subject matter experts to provide employees with the resources and support needed to achieve their full potential.
- Partner with the CEO to build and oversee the sales department, taking ownership of its growth. Identify, strategize & document improvements that can be made to the processes, services, and deliverables that the sales department is responsible for.
- Identify new business opportunities, cultivate relationships with potential clients, and maximize customer lifetime value.
- Set the strategic vision for pipeline management, driving innovation and establishing best practices for pipeline optimization and growth. Collaborate closely with executive leadership to develop long-term pipeline strategies aligned with organizational growth objectives.
- Strategize with the marketing team to brainstorm ideas for lead generation and support RFP responses by writing proposals.
- Present proposals and pricing options to warm leads, guiding them through the decision-making process.
- Maintain HubSpot CRM to track and manage leads, opportunities, and customer interactions effectively.
- Collaborate with project managers to accurately scope e-commerce projects based on client requirements.
- Pitch and secure service orders, ensuring alignment with client expectations.
- Collaborate with legal to review and apply red lines on contracts.
- Collect sign-off and accounting information for seamless transition to project implementation.
- Present documentation to the internal team to ensure alignment and preparedness for project execution.
- Alongside Account Managers, work with current clients to identify upsell and cross-sell opportunities, ensuring maximum client satisfaction and retention.
- Represent the company at industry events, conferences, and partner meetings to promote brand awareness and foster strategic alliances.
About You
We have expectations and so should you. We want to make sure we're aligned on what is expected from both sides.
- You're passionate about eCommerce, technology and/or design.
- You hold yourself and others accountable.
- You're competitive and love winning as a team.
- You have high standards and expect the same from your team.
- You understand we're a growing company and everyone wears multiple hats.
- You understand that there will be "easy weeks" but also "busy weeks" where we need to help each other out.
- You can work autonomously without being micromanaged.
- Minimum of 5 years of experience in sales, with at least 2 years in a sales leadership role, preferably within the eCommerce or digital agency industry.
- Proven track record of driving revenue growth and meeting or exceeding sales targets.
- Strong leadership and management skills, with the ability to motivate and develop a high-performing sales team.
- Excellent communication and relationship-building skills, with the ability to effectively negotiate and close deals.
- Strategic thinker with the ability to develop and implement sales plans that align with business goals and objectives.
- Experience with CRM systems (e.g. HubSpot) and data analysis tools.
- Experience in the Shopify space.
Working at Avex
- We offer unlimited PTO
- We offer paid holidays
- We offer remote or flexible working
- We value work-life balance
- We reward people based on their accomplishments and contributions
- We strive to make a difference in our clients' businesses
- We take burnout seriously and do our best to monitor it
- We treat people like adults, as long as they treat others with the same respect
- We have extremely high standards
- We're highly competitive in the industry and we love winning as a team
- We prioritize people over profits
- We donate a percentage of revenue to No Kid Hungry
- 401k with company matching
- At home WiFi monthly stipend
- Aetna healthcare, dental, and vision insurance
- One-time stipend for home office equipment
- Fitness reimbursements
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.