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Sr. Account Executive

3 months ago

King of Prussia, United States supplyFORCE SM Full time

The Sr. Account Executive works with the Director of Client Management and other account-related Managers, such as Business Development and Division Managers, to implement and manage National Supply Agreements in their assigned account package. The Sr. Account Executive is responsible for coordinating the rollout and ongoing management of customer accounts serviced by the supplyFORCE Participating Distributor network. This includes a direct interface with both customers and distributors to monitor performance and to assist distributors in converting the business from competitors. The Sr. Account Executive will have direct account and Member responsibility, as assigned. Overnight travel of 30% can be expected with peak travel of 50% occurring during periods of new account roll-out.

Key Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Responsible for assisting in identifying, implementing, maintaining, and renewing successful, highly compliant National Account agreements
  • Functions as a key contact for current National Account customers within assigned account package and geographic area
  • Manage agreements that deliver strong revenue and profits for the Company and Owner/Distributors
  • Responsible for identifying potential cross-selling opportunities for further verticals, Procurement Services, and other supplyFORCE services to current national customers
  • Possess an in-depth understanding of customer's MRO procurement processes and needs
  • Builds and maintains relationships with Participating Distributors to enhance communication and contract performance
  • Works and engages with cross-functional teams, such as e-commerce, IT, Accounting, and Procurement Services departments to ensure efficient and successful contract implementations
  • Manages all supplyFORCE and assigned distributor targets to meet or exceed contract goals and requirements
  • Schedules and conducts Quarterly business reviews and customer events to review performance and enhance communication between the customer, supplyFORCE and our distributors
  • Reviews monthly/quarterly sales volume and cost savings reports internally, with distributors, and with customers to identify issues (e.g. Compliance) and opportunities for growth
  • Responsibility for assisting in the coordination and completion of all RFI, RFP, and RFQ requests Tied to their assigned accounts
  • Conducts and coordinates capabilities, contract implementation and other supplyFORCE presentations to customer and distributor organizations
  • Collaborates and works in conjunction with Company's pricing group to establish, maintain and renew manufacturer negotiations to support contracts and demonstrate value to our customers and Owner-Member distributors
  • Develop a functional project plan for contract implementation that addresses the customer's needs as described in the Supply Agreement, working closely with the Business Development Manager, Director, Contract Management, Contract Manager, Participating Distributor, and Customer
  • Collaborates with Finance team to ensure each client is paying within terms, responsible for escalation and remedy with any past due clients
  • Oversight of successful implementation to Order Loop works closely with the E-Implementation team to ensure all timelines have been adhered to and all necessary documents are available relating to internal and external stakeholders
  • Ongoing responsibility for Open Order statusing by utilizing assigned transactional team for support and execution to ensure positive client experience and regular updates
  • Efficiently utilizes the Contract Manager to meet supplyFORCE KPI's such as, achieving annual sales budget, maximizing sales, cost savings, gap reporting issues and administrative support to maximize face-to-face selling time with customers and Owner Members.
  • Responsible for regularly updating the Account Management Plans in HubSpot for respective account package and coordinating maintenance of the Implementation Workbook
  • Manages travel and entertainments expenses within budgetary allowance
  • Handles any other corporate duties and/or projects, as assigned, for the benefit of the organization
Experience
  • Minimum four years' experience in the Industrial Distribution industry with national account contract implementation experience and/or sales account management experience with proven track record in managing a complex package of large corporate National Account/ Integrated Supply agreements on a local, regional, and national basis with direct responsibility of managing performance to annual sales budget
  • Displays entrepreneurship, is self-directed, high energy and assumes ownership
  • Effective supervisory and management skills
  • Effective written and verbal communication skills
  • Very organized and detail oriented
  • Able to adjust well to change
  • Ability to organize, prioritize and manage multiple tasks
  • Ability to work individually and as part of a team
  • Effective interpersonal skills
  • Ability to build professional working relationships
  • Ability to make effective presentations
  • Excellent problem-solving skills
  • Ability to understand issues/challenges and to act and achieve effective results
  • Proficiency with Microsoft Office tools, Outlook, and Internet navigation
Education
  • Bachelor's degree (B.A.) from four-year college or university; or related experience and/or training; or equivalent combination of education and experience
SUPPLYFORCE

supplyFORCE delivers multi-category MRO (maintenance, repair, and operating) supply chain solutions to Fortune 1000 companies. Our member network of 200+ distributors with more than 2500 branch locations, support each customer plant location with local inventory and best-in-class services at the lowest total cost.

supplyFORCE offers a comprehensive benefit package that includes:
  • Medical, dental, vision, and prescription
  • Flexible Spending Account or Health Savings Account
  • 401(k) contributions and fully vested company match
  • Company paid STD, LTD and Life insurance.
  • Voluntary life and AD&D coverage are available
  • Voluntary ancillary coverage for hospital, accident, and critical care
  • EAP - Employee Assistance Plan
  • Tuition reimbursement
  • Referral Bonus
  • Generous Paid time off (PTO) and holiday schedule

supplyFORCE is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.