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Tier 2 Field Support

4 months ago


Annapolis, United States EMTAK LLC Full time

The Tier 2 Field Support Specialist has the following responsibilities:
•Fabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.
•Performs technical tasks and provides site support.
•Troubleshoots hardware and software problems and interconnectivity issues.
•Modifies, moves, and installs new equipment.

Mandatory skills:

  • No degree + 15 years technical experience OR Bachelor's Degree + 10 years technical experience
  • TS/SCI with FS Poly
  • CompTIA A+ CE or CompTIA Security+ CE
  • Installation and response efforts for the position requires lifting equipment that weighs 20-30 pounds, walking, standing, pushing, and pulling; working around, under, and over desks, as well as professional personal interactions with customers
  • Application Support
  • Communication Skills
  • Creative Problem Solving
  • Lexmark Printer Troubleshooting
  • Microsoft Windows System Administration
  • Multifunction Devices
  • Remote Desktop Administration
Desired Skills:
  • Electrical Knowledge
  • Mechanical Knowledge
Shift is Monday - Friday 4pm - 12am