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Tier 2 Field Support
4 months ago
The Tier 2 Field Support Specialist has the following responsibilities:
•Fabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.
•Performs technical tasks and provides site support.
•Troubleshoots hardware and software problems and interconnectivity issues.
•Modifies, moves, and installs new equipment.
Mandatory skills:
- No degree + 15 years technical experience OR Bachelor's Degree + 10 years technical experience
- TS/SCI with FS Poly
- CompTIA A+ CE or CompTIA Security+ CE
- Installation and response efforts for the position requires lifting equipment that weighs 20-30 pounds, walking, standing, pushing, and pulling; working around, under, and over desks, as well as professional personal interactions with customers
- Application Support
- Communication Skills
- Creative Problem Solving
- Lexmark Printer Troubleshooting
- Microsoft Windows System Administration
- Multifunction Devices
- Remote Desktop Administration
- Electrical Knowledge
- Mechanical Knowledge