Tier 2 Field Support

2 weeks ago


Annapolis Junction, United States The Ladders Full time
Tier II System Specialist II- Remote Operations needed immediately
Must have TS/SCI with active polygraph.

Hours:

2pm-10pm Tues-Sat Shift

Position Description:
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Education Requirements:
HS/GES and 10 years of experience, OR
BS and 5 years of experience.
***IAT Level 1 Certification

Mandatory Skills:
Hardware
Remote Assistance
Remote Desktop

Comprehensive Benefits Package
6% 401K Match
Tuition/Certification Reimbursement
Great Referral Bonus Program


+++Can also apply to www.flashtg.com or send resume directly to
  • Tier 2 Field Support

    3 months ago


    Annapolis Junction, United States Columbia Technology Partners Full time

    Job DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop...

  • Tier 2 Field Support

    2 weeks ago


    Annapolis, United States Columbia Technology Partners Full time

    Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote...

  • Hardware Technician

    1 month ago


    Annapolis Junction, United States Mission First Full time

    Job DescriptionJob DescriptionDescription:MUST BE U.S. CITZENMUST HAVE ACTIVE TS/SCI WITH POLYGRAPHDESCRIPTIONTier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing...

  • Tier 2 Field Support

    3 months ago


    Annapolis, United States FLASH Technology Group Full time

    Tier II System Specialist II- Remote Operations needed immediately! Must have TS/SCI with active polygraph. Hours: 2pm-10pm Tues-Sat ShiftPosition Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic...


  • Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and...


  • Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and...


  • Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access...

  • System Administrator 2

    3 months ago


    Annapolis Junction, United States Orion Consortium Full time

    Job DescriptionJob DescriptionTS/SCI w/ FS Polygraph required.Position Description:Fabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.Performs technical tasks and provides site support.Troubleshoots hardware and software problems and interconnectivity issues.Modifies, moves, and installs new...

  • System Administrator 1

    3 months ago


    Annapolis Junction, United States Orion Consortium Full time

    Job DescriptionJob DescriptionTS/SCI FS poly required.Position Description:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote...


  • Annapolis Junction, United States Independent Software Full time

    Job DescriptionJob DescriptionWhat you will be doing!As a field support technician, you will be an integral part of our team, interfacing with our Tier 2 technical support and Availability Management teams. This collaboration ensures effective issue resolution and provides a rich learning environment for your professional growth. You will provide technical...


  • Annapolis Junction, United States Mission First Full time

    Job DescriptionJob DescriptionDescription:MUST BE U.S. CITZENMUST HAVE ACTIVE TS/SCI WITH POLYGRAPHThe Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements....


  • Annapolis Junction, United States Independent Software Full time

    Job DescriptionJob DescriptionWhat you will be doing:As an IT Field Support Specialist, Level 1, you will provide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. You will conduct site surveys, assess and document current site configuration and user requirements, analyze...


  • Annapolis Junction, United States Independent Software Full time

    Job DescriptionJob DescriptionWhat you will be doing:As an IT Field Support Specialist, you will provide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. You will conduct site surveys, assess and document current site configuration and user requirements, analyze existing...


  • Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionFabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.Performs technical tasks and provides site support.Troubleshoots hardware and software problems and interconnectivity issues.Modifies, moves, and installs new equipment.Schedule: Monday through Friday 4pm to...


  • Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionFabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.Performs technical tasks and provides site support.Troubleshoots hardware and software problems and interconnectivity issues.Modifies, moves, and installs new equipment.Schedule: Monday through Friday 4pm to...


  • Annapolis Junction, Maryland, United States Jacobs Full time

    Job SummaryJacobs is seeking a skilled System Administrator to join our team of dedicated professionals. As a System Administrator, you will contribute to challenging projects that play a vital role in enhancing the nation's security and intelligence operations.Key Responsibilities:Implement, troubleshoot, and maintain IT systems, ensuring seamless...


  • Annapolis Junction, Maryland, United States Mission First Full time

    Job OverviewPosition Summary:This role requires a U.S. Citizenship and an active TS/SCI clearance with polygraph. The IT Field Support Specialist is responsible for providing Tier 2 and Tier 3 support, both on-site and remotely, for various IT equipment including computer workstations, servers, printers, and teleconferencing tools.Key Responsibilities:The...


  • Annapolis, United States EMTAK LLC Full time

    The Tier 2 Technical Support Specialist shall have the following responsibilities: •Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software •May coach and provide guidance to less-experienced professionals •Applies basic diagnostic techniques to identify problems, investigate causes, and recommend...


  • Annapolis Junction, United States Columbia Technology Partners Full time

    Job DescriptionJob DescriptionDescription:Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...

  • System Administrator

    2 months ago


    Annapolis Junction, United States Stratum Networks Full time

    Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate candidate who would support one of our clients located in the Annapolis Junction, MD. CANDIDATES ARE...