Patient Access Specialist I

2 weeks ago

Cleveland, United States University Hospitals Full time

UH Parma Medical Center - Emergency Department Registration Part-time - Hours between 6:30am and 6:30pm (8 hour shifts) Monday through Friday, rotating weekends and holidays A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt. Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems What You Will Do Interviews patients (face-to-face/phone/via document) and utilizes multiple complex applications to create (or validate existing) patient medical record and insurance/bill claim using demographic and insurance information. Mastery of skills relating to insurance coverage, benefits, rules & regulations and allocation of plans accurate information and fulfillment of requirements resulting in expected payment for services Verifies and allocates insurance plans utilizing electronic eligibility tools, phone calls payer, accesses web portals and initiates appropriate action for services including non-covered and out-of-network insurance services Executes patient estimate, educates guarantor regarding charges and out-of-pocket liability and establishes payment plan when applicable for professional and technical services. Successfully calculates, collects and posts co-pays, deductible, co-insurance and prior balance due from patient in accordance with policy; meets or exceeds collection targets and productivity standards. Takes appropriate steps to balance and secure cash in accordance with UH policy. Takes steps to prevent medical record duplications or incorrect patient selection imperative to patient safety; safeguards Protected Health Information (PHI). Participates in wayfinding; provides directions or transport as needed to ensure positive patient / customer experience. Performs other related duties as assigned and participates in enterprise special projects as needed. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications:Education High School Equivalent / GED (Required) Work Experience 1+ years of healthcare or customer service experience (Required) 2+ years of healthcare or customer service experience preferred College associate or bachelor's degree is equivalent to 1 year of work experience. Knowledge, Skills, & Abilities Experience utilizing multiple complex software solutions (Required proficiency) Dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime. (Required proficiency) Notable client service, communication and relationship building skills. (Required proficiency) Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department). (Required proficiency) Demonstrates ability to function independently and as a team player in a fast-paced environment. (Required proficiency) Must have strong written and verbal communication skills. (Required proficiency) Professional demeanor (Required proficiency) Detail-oriented and organized, with good analytical and problem solving ability (Required proficiency) Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%

  • Vascular Access Specialist

    2 weeks ago

    Cleveland, Ohio, United States Dynamic Access Full time

    Job Title: Vascular Access SpecialistThe Vascular Access Specialist at Dynamic Access plays a critical role in providing expert vascular access services to our clients. This position requires a high level of professionalism and skill, working within the guidelines set forth by the state and the Company.Responsibilities:Insertion of peripherally inserted...

  • Vascular Access Specialist

    4 weeks ago

    Cleveland, Ohio, United States Dynamic Access Full time

    Job SummaryWe are seeking a highly skilled Vascular Access Specialist to join our team at Dynamic Access. As a PICC RN Specialist, you will be responsible for providing expert vascular access services to our patients.ResponsibilitiesInsertion of peripherally inserted central catheters (PICCs) and midlinesEstablishing access via intravascular...

  • Patient Access Coordinator

    2 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Join Our Team as a Patient Access Specialist IAt University Hospitals, we are committed to delivering exceptional patient care and service. As a Patient Access Specialist I, you will play a vital role in ensuring a seamless registration experience for our patients.Key Responsibilities:Provide exceptional customer service to patients and familiesEnsure...

  • Patient Access Representative I

    3 weeks ago

    Cleveland, United States The Cleveland Clinic Full time

    Job Details. Patient Access Representative I - Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of t Patient Access, Representative, Patient, Clinic, Caregiver, Healthcare

  • Vascular Access Specialist

    1 week ago

    Cleveland, Ohio, United States Dynamic Access LLC Full time

    Job OverviewThe Vascular Access Specialist at Dynamic Access LLC provides expert vascular access services to patients in a variety of healthcare settings. This role requires a high level of professionalism and skill in inserting peripherally inserted central catheters (PICCs), midlines, and peripheral IV catheters, as well as establishing access via...

  • Patient Access Specialist I

    2 months ago

    Cleveland, United States University Hospitals Full time

    UH Cleveland Medical Center - Emergency Department Registration Monday through Friday 3:00pm - 11:30pm A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers....

  • Patient Access Specialist I

    20 hours ago

    Cleveland, United States University Hospitals Full time

    UH Cleveland Medical Center - Admitting Department Monday through Friday 11:00 am - 7:00 pm, rotating weekends 3:00 pm - 11:00 pm A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, pat Patient Access, Medical, Specialist, Patient, Customer Experience, Customer Service

  • Patient Access Specialist Instructor

    2 weeks ago

    Cleveland, Ohio, United States Tri C Company Inc Full time

    Job Title: Patient Access Specialist InstructorWe are seeking a highly skilled and experienced Patient Access Specialist Instructor to join our team at Tri C Company Inc. As a Patient Access Specialist Instructor, you will be responsible for teaching a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development...

  • Patient Access Representative I Medicine

    4 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryUniversity Hospitals is seeking a highly organized and detail-oriented Patient Access Representative I Medicine to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families. Key Responsibilities:Interview and register patients in a...

  • Patient Access Specialist I

    2 weeks ago

    Cleveland, United States University Hospitals Full time

    UH Cleveland Medial Center - Seidman Cancer Center Monday through Friday full-time day shift A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The...

  • Patient Access Coordinator

    1 month ago

    Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Northeast Ohio Neighborhood. The successful candidate will be responsible for providing exceptional patient services and support for clinical services, including patient reception, appointments, registration, and collection of payments.Key ResponsibilitiesUnder the...

  • Patient Access Representative I

    1 month ago

    Cleveland, United States Cleveland Clinic Full time

    Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation...

  • Patient Access Representative I

    4 days ago

    Cleveland, United States Cleveland Clinic Full time

    Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation...

  • Patient Access Coordinator

    5 days ago

    Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time

    At Northeast Ohio Neighborhood, we are seeking a highly skilled Patient Access Specialist to join our team.The ideal candidate will possess excellent customer service skills, be able to work independently, and have a strong understanding of insurance plans and benefits.Responsibilities will include:Providing quality patient services and support for clinical...

  • Patient Access Coordinator

    4 weeks ago

    Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Northeast Ohio Neighborhood. The successful candidate will be responsible for providing exceptional patient service and support for clinical services, including patient reception, appointments, registration, collection of payments, and referrals.Key...

  • Patient Access Coordinator

    1 month ago

    Cleveland, Ohio, United States University Hospitals Full time

    University Hospitals is seeking a skilled Patient Access Specialist to join our team!Job SummaryWe are looking for a detail-oriented and customer-focused individual to perform accurate registration, patient estimates, and point of service collections. As an essential member of our Revenue Cycle team, you will provide exemplary customer service while serving...

  • Patient Access Coordinator

    3 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative I to join our Dermatology team at University Hospitals. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesInterview and register...

  • Patient Access Coordinator

    2 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryUniversity Hospitals is seeking a skilled Patient Access Specialist to join our Revenue Cycle team. As an essential member of our team, you will perform accurate registration, patient estimates, and point of service collections while providing exceptional customer service to patients and customers.Key ResponsibilitiesInterview patients and utilize...

  • Dermatology Patient Access Representative

    2 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Patient Access Representative I Dermatology Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative I to join our team at University Hospitals. As a key member of our healthcare team, you will provide comprehensive administrative support to our patients and healthcare providers. Key Responsibilities:Interview and register...

  • Health Care Assistant

    1 week ago

    Cleveland, Ohio, United States Planned Parenthood of Northeast Ohio Full time

    Job DetailsJob Title: Health Care Assistant - Patient AccessJob Location: Old Brooklyn Health Center - CLEVELAND, OHJob Type: Full TimeEducation Level: High SchoolSalary Range: $17.34 - $20.10 HourlyJob Shift: DayJob Category: Health CareJob SummaryThe Health Care Assistant I - Patient Access performs a variety of client care services in accordance with...