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Health Care Assistant

1 month ago


Cleveland, Ohio, United States Planned Parenthood of Northeast Ohio Full time
Job Details

Job Title: Health Care Assistant - Patient Access

Job Location: Old Brooklyn Health Center - CLEVELAND, OH

Job Type: Full Time

Education Level: High School

Salary Range: $17.34 - $20.10 Hourly

Job Shift: Day

Job Category: Health Care

Job Summary

The Health Care Assistant I - Patient Access performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. The role involves providing general health and contraceptive information to clients, performing clerical functions, and ensuring quality client care and excellent customer service.

Responsibilities
  • Provides direct services in family planning and is responsible for customer service skills in person and on the telephone.
  • Must be pleasant, courteous, and helpful.
  • Requires an understanding of, and commitment to, quality healthcare and excellence in customer service and the ability to practice these values in relation with internal and external customers.
  • Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, charge closing procedures, and other related processes.
Why Work with Us?

At Planned Parenthood of Greater Ohio, we are committed to protecting, promoting, and providing empowered health care for people throughout Ohio. We respect and honor all people, and we are dedicated to creating a diverse and inclusive environment for patients and staff.

Benefits
  • Signing Bonus
  • Paid Time Off
  • Paid Parental Leave
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Accidental Death & Disability
  • Long Term/Short Term Disability
  • 401(k) with matching employer contribution up to 4%
  • Nine (9) paid holidays per year
  • Two (2) paid floating holidays per year
What to Expect

New Heath Services Associates will take part in a robust clinical training program with a mix of virtual, instructor-led, and hands-on styles. The training program will cover topics such as electronic health systems, EPIC, and home health.

As a Health Care Assistant - Patient Access, you will have the opportunity to work with a diverse patient population and provide high-quality care in a fast-paced environment. If you are passionate about healthcare and committed to providing excellent customer service, we encourage you to apply for this exciting opportunity.