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Intern, Creative Services

2 months ago

San Mateo, United States Rakuten Group, Inc. Full time
Job Description:

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere

We are looking for a multi-talented Intern, Creative Services, this position will be based in the San Francisco Bay Area. He/She/They will report to the Manager, Creative Services, and assist the larger Creative Team based in the US. The intern will assist in executing creative projects for the releases of some of the biggest Asian Entertainment show titles on our streaming platform. We are looking for someone who is creative, detail-oriented, resourceful, a problem solver, and a strong cross-functional communicator.

Key Responsibilities Include:
  • Partner with internal designers and creative producers to create visually stunning and effective artwork for title launches and marketing promotions, not only within the Viki member experience but also across different marketing channels
  • Hands-on creation of creative assets, such as banners, channel thumbnails, and video clips. to represent Viki titles on service, social media, and on Viki partners such as: Apple TV, iQIYI, Pluto TV, and more
  • Assist in monthly creative planning, concepting, and execution for various user acquisition and brand awareness marketing campaigns and other promotional content
  • Manage projects and timelines from project kickoff to completion
  • Balance quality creative and project management
  • Track details of project development and meet delivery timelines
  • Build relationships with creative partners, marketing managers, and cross-functional partners
  • Innovate and implement out-of-the-box ideas/solutions to optimize creative performance
Requirements:
  • Effective and strong communicator
  • Proven ability to assist and create high-quality creatives (portfolio required)
  • Experienced in all aspects of creative project management from kickoff to completion
  • Great attention to detail and highly resourceful in delivering creatives
  • Previous creative production experience in new media and/or entertainment industry experience is a plus
  • Self-motivated with the ability to work independently
  • Able to be both creative and analytically minded
  • Familiarity with social platforms, including Facebook, Twitter, Instagram, YouTube, TikTok
  • Excellent multitasker thriving in fast-paced environments with strong project management skills
Preferred Qualifications:
  • Strong Adobe Photoshop, Illustrator, Video Editing, Premiere Pro, and After Effects skills
  • Video editing and animation skillsets are a huge plus
  • It will be a bonus if you are passionate about the entertainment/media/digital landscape, especially k-dramas, c-dramas, and j-dramas


Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.