We have other current jobs related to this field that you can find below
-
Client Relationship Manager
2 days ago
Boca Raton, Florida, United States Flybridge Staffing Full timeCompany Overview: Flybridge Staffing is actively seeking a dedicated Customer Success/Account Manager to join our team. This role is designed for a professional who thrives in a hybrid work environment, with two days of remote work per week. Position Overview: As a Customer Success/Account Manager, you will play a crucial role in maintaining and expanding...
-
Client Relationship Manager
2 days ago
Boca Raton, Florida, United States Flybridge Staffing Full timeFlybridge Staffing is actively seeking a Customer Success/Account Manager for a prominent client. This direct-hire opportunity offers a hybrid work schedule, allowing for two days of remote work each week. In this pivotal role, you will be responsible for enhancing account retention and driving growth initiatives. Key Responsibilities: Manage corporate...
-
Client Relationship Manager
3 days ago
Boca Raton, Florida, United States Flybridge Staffing Full timeCompany Overview: Flybridge Staffing is seeking a dedicated professional for the role of Customer Success/Account Manager. This position offers a hybrid work model, allowing for two days of remote work each week.Role Overview: In this pivotal role, you will be responsible for fostering account retention and driving growth initiatives. You will oversee...
-
Client Relationship Associate
2 days ago
Boca Raton, Florida, United States RBC Full timeJob OverviewWhat is the opportunity?Join RBC Wealth Management and embody our core values while contributing to a supportive environment for both financial advisors and clients. As a Client Relationship Associate, you will serve as a reliable resource for our clients, advisors, and branch operations. Utilize your administrative and operational expertise to...
-
Client Relationship Specialist
3 days ago
Boca Raton, Florida, United States UBS Full timeLocation: United StatesPosition Overview:As a Client Relationship Specialist, you will play a pivotal role in ensuring exceptional service delivery to our clients. Your responsibilities will include:Maintaining accurate management systems with up-to-date client information.Educating clients on available account services and features.Assisting in the...
-
Client Relationship Specialist
3 days ago
Boca Raton, Florida, United States Citibank Full timePosition Overview: The Universal Banker plays a crucial role in delivering outstanding service to both internal and external clients, collaborating closely with the Branch team. The primary goal is to efficiently manage all service transactions (such as deposits, payments, address modifications, card replacements, and dispute resolutions) alongside sales...
-
Client Relationship Specialist
2 days ago
Boca Raton, Florida, United States Paradise Bank Full timePosition Overview:The Client Relationship Specialist at Paradise Bank plays a crucial role in delivering exceptional service to our valued clients with tailored banking requirements.Key Responsibilities:Deliver superior customer service in a dynamic, high-traffic setting.Promote and recommend banking products and services to enhance client engagement.Handle...
-
Client Relationship Banker
2 days ago
Boca Raton, Florida, United States Paradise Bank Full timeJob OverviewThis role is primarily focused on delivering exceptional customer service to clients with unique banking requirements. As a versatile banker, this position encompasses both teller and platform responsibilities, aiding in the growth of new and existing client relationships.Key ResponsibilitiesProvides outstanding customer service while operating...
-
Client Relationship Specialist
3 days ago
Boca Raton, Florida, United States Seacoast Bank Full timePosition Overview:The Client Relationship Specialist plays a vital role in fostering connections with clients to comprehend their financial aspirations and recommend suitable products and services. This role encompasses both advisory and transactional duties, necessitating a commitment to honesty, integrity, and authenticity. The position may involve travel...
-
Client Relationship Banker
2 days ago
Boca Raton, Florida, United States Paradise Bank Full timePosition OverviewThis role is chiefly accountable for delivering exceptional client service to customers with unique banking requirements. As a versatile banker, this position encompasses both teller and platform responsibilities while aiding in the growth of new and existing client partnerships.Key ResponsibilitiesEnsures outstanding customer service in a...
-
Client Development Manager
1 month ago
Boca Raton, United States BlueTeam Full timeJob DescriptionJob DescriptionClient Development Manager - Private Sector – BlueTeamWe are…BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators.We are a turnkey provider for...
-
Client Services Manager
3 weeks ago
Boca Raton, United States MSH Full timeFacilitates & leads client on-boarding and intake meetings/discussions. Develop and maintain solid relationships with clients. Prepare for and occasionally attend client meetings with Advisor. Proactively identify, analyze, and implement opportunities for customer contact with the goal of improving the customer’s current financial position and...
-
Senior Private Banking Relationship Manager
4 weeks ago
Boca Raton, United States First Horizon Bank Full timeLocation: On site in Boca Raton, FL Summary As a Private Bankers (PB), you are responsible for business development of professional associations with target industries of Attorney/Law Firm Practices and Healthcare Practices. The PB Relationship Manager will provide business depository, treasury management, and business lending solutions to those...
-
Client Associate/Registered Client Associate
3 weeks ago
Boca Raton, United States RBC Full timeJob Summary Job Description What is the opportunity? Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills...
-
Senior Private Banking Relationship Manager
3 weeks ago
Boca Raton, United States First Horizon Bank Full timeLocation: On site in Boca Raton, FL, Palm Beach, FL, and Fort Lauderdale, FL Summary As a Private Bankers (PB), you are responsible for business development of professional associations with target industries of Attorney/Law Firm Practices and Healthcare Practices. The PB Relationship Manager will provide business depository, treasury management, and...
-
Client Engagement Specialist
2 days ago
Boca Raton, Florida, United States 4Ever Young Full timeJob OverviewCompany: 4Ever Young Anti Aging SolutionsLocation: RemoteAbout Us4Ever Young Anti Aging Solutions is a leading clinic specializing in anti-aging and wellness treatments. Our mission is to deliver innovative therapies and tailored care that empower our clients to achieve their aesthetic and health goals. We offer a range of services, including...
-
Client Associate/Registered Client Associate
4 weeks ago
Boca Raton, Florida, United States Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity?Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to...
-
Client Services Coordinator
3 days ago
Boca Raton, Florida, United States NSD NEWCO Full timePosition Overview: The Client Relations Representative role is pivotal in addressing and resolving intricate and sensitive service-related conflicts involving customers and clients. This position entails a thorough analysis of current programs, policies, and services to ensure adherence, retention, and overall client satisfaction. The representative will...
-
Client Services Specialist
2 months ago
Boca Raton, United States BBMK Contracting LLC Full timeClient Services Specialist - Private Sector - BlueTeam ***This position is onsite in Boca Raton, FL*** We are… BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators. We are a...
-
Luxury Client Consultant
2 days ago
Boca Raton, Florida, United States Moncler Full timePOSITION SUMMARY:Deliver an outstanding client experience by guiding customers in making selections that align with their preferences, aspirations, and unique style. Foster a premier client experience that nurtures enduring client relationships while achieving and surpassing individual and store objectives.KEY RESPONSIBILITIES:Interact with clients in line...
Client Relationship Manager
2 months ago
Job Description
The Position:
The
Client Relationship Manager
has a key role that ensures excellence in customer service. This person manages client interactions and maintains the highest level of confidentiality and discretion in all business matters to complete appropriate paperwork in a professional and timely manner. Measurement of success for this role would be the Sr. Client Service Manager makes independent decisions and is also the primary contact for clients, so that the advisor is not involved in operational responsibilities.
Responsibilities:
Facilitates & leads client on-boarding and intake meetings/discussions
Develop and maintain solid relationships with clients
Prepare for and occasionally attend client meetings with Advisor
Proactively identify, analyze, and implement opportunities for customer contact with the goal of improving the customer's current financial position and simultaneously building and nurturing the existing customer relationships
Use judgment to assess client needs, concerns and feedback, decide appropriate to take in order to serve clients
Investigate and resolve various administrative matters impacting the clients overall situation, to include: abandoned property issues, cost basis determination, account and transaction history as needed, identification of fees assessed, resolution of corporate actions, and any other activity or issue needing attention
Troubleshoot, research, rely and engage with custodians to limit issues that may impact the client experience, this may require exercising discretion to find solutions and determine resources
Ability to answer questions regarding forms, provide guidance and explain complex industry terminology, processes and set expectations that the client can easily understand
Provide operational support for all existing and new clients including but not limited to:
Account transfers
Move money requests
Branch check deposits to client accounts
Conversions
Beneficiary updates
Estate Processing
Process and Manage all the new and existing annuity (LPL Annuity Order Entry System) and life policies
Alternative Investment Orders
Perform necessary client transactions upon request
Research and resolve client inquiries, return all client calls, and ensure client satisfaction at all times
Main contact of client emails or phone calls, ability to respond to clients with answers, solutions and guidance
Proactive follow-up with clients for RMDs, confirm account updates, paperwork, check receipt
Join advisor in certain client meetings and schedule follow up activities
Review notes from client meetings and complete or assign action items
Deposit physical checks received at branch via remote check deposit tool
Review account transactions daily to monitor trade requests placed, confirm deposits posted, transfers received, confirm client withdrawal requests sent, etc.
Maintain Required Minimum Distributions
Submit & follow-up on advisory trade requests with Merit Investment Team
Document all communication & interactions with clients and prospects and Processing Managers in Salesforce CRM in a timely manner
Work closely with the Processing Manager, when necessary
Maintain paperless client files on our cloud-based system
Keeping advisor(s) book of business updated within the custodian systems, Salesforce & Orion
Collaborate with the Client Service team members across all branches to keep-up with changes at custodians and develop and improve systems and processes
Resolve account-related compliance requests
Maintain & submit branch compliance files quarterly
Track & submit insurance licensing, renewal and appointments
Handle miscellaneous operational activities and projects
Participate in prospect and client events
Requirements:
Bachelors Degree in Business or Finance
A minimum of 7 years in client service for a wealth management firm
FINRA S6 or S7 and S63/S65 or 66 preferred but not required
Previous experience working on Fidelity, LPL or Schwab platforms (preferred)
Excellent knowledge of the securities industry's rules & regulations
Proficient computer skills (ability to access email and the Internet) and proficiencies in Outlook, Word, Excel, and Salesforce are desired
Excellent written and verbal communication skills
Outstanding teamwork and time management skills
Excellent interpersonal skills
Ability to handle multiple tasks and operate in tight deadlines
Strong team-oriented mentality with a desire to achieve personal and company performance goals
Ability to interact with clients and team members in a professional and respectful manner
Detail-oriented and self-motivated
Curiosity and ingenuity to help implement new client-related technology solutions as well as creatively build and maintain methods and procedures of the company
Salary + Benefits:
Competitive salary based on experience
Medical Insurance
Dental/Vision Insurance
Life & Personal Accident Insurance
Short-term Disability Insurance
Long-term Disability Insurance
Flexible Spending Account (FSA), Health Savings Account (HSA) or Dependent Care FSA
401(k) Plan with company matching
Paid Time Off (PTO) and paid holidays
#J-18808-Ljbffr