Current jobs related to Guest Service Representative - Rochester - Nothing Bundt Cakes

  • Guest Service Representative

    4 months ago

    Rochester, United States TPI Hospitality Full time

    Whatever it takes! TPI Hospitality, Minnesotas largest and most respected hospitality company, is seeking fun, energetic, service-oriented Guest Service Representatives to staff our hotel front desk. The ideal candidate for this position is detail-oriented and takes pride in providing a memorable experience for every guest. The Guest Service Representative...

  • Guest Services Representative

    2 weeks ago

    Rochester, United States OCI Hospitality Full time

    About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our...

  • Guest Service Representative

    1 month ago

    Rochester, United States StaybridgeEVEN Rochester Full time

    Are you looking for an exciting opportunity to work in the hospitality industry? If so, then look no further! We are currently seeking a dedicated and enthusiastic individual to join our team as a full-time Guest Service Representative at Staybridge Suites Mayo Clinic area in Rochester, MN. While working in a guest services liaison role, you have the unique...

  • Guest Service Representative

    3 weeks ago

    Rochester, United States TPI Hospitality Full time

    Homewood Suites by Hilton, Rochester, MN Part-Time/ Salary: $15.50/hr to $17/hr Hours: 3 pm to 11 pm and when needed (Overnight) 11 pm to 7 am (mixed day and evening shifts) We're looking for a positive and professional hotel front desk agent to del Guest Service, Representative, Guest, Service, Hospitality, Retail, Hotel

  • Guest Service Representative

    2 weeks ago

    Rochester, United States Nothing Bundt Cakes Full time

    Benefits: Employee discounts Flexible schedule The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. Guest Service, Customer Service, Representative, Service, Guest, Bakery, Restaurant

  • Guest Service Representative

    1 month ago

    Rochester, New York, United States Raymond Management Full time

    **About the Role**We are seeking a highly skilled and enthusiastic Guest Service Representative to join our team at the Hampton Inn & Suites Rochester. As a key member of our front desk team, you will play a vital role in creating a warm and welcoming experience for our guests.**Key Responsibilities**Promote our 100% Satisfaction Guarantee and provide...

  • Night Guest Service Representative

    2 days ago

    Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time

    Unlock Your Potential as a Night Guest Service RepresentativeStaybridge Suites - Mayo Clinic Area in Rochester, MN, is seeking a dedicated and passionate individual to join our dynamic team as a Night Guest Service Representative. This full- or part-time entry-level customer service position offers a competitive wage of $17/hour, along with exceptional...

  • Guest Services Representative

    1 week ago

    Rochester, New York, United States ROCHESTER CONVENTION CENTER MANAGEMENT CORP Full time

    Job SummaryThe Guest Services Representative will be responsible for the day-to-day operations of the control office, focusing on effective communication with staff and patrons. This role involves monitoring building automated systems, enforcing policies and procedures, and providing exceptional customer service.Key ResponsibilitiesManage the control office,...

  • Guest Services Representative

    2 weeks ago

    Rochester, New York, United States ROCHESTER CONVENTION CENTER MANAGEMENT CORP Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Services Representative to join our team at the Rochester Convention Center Management Corp. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our control office.Key ResponsibilitiesProvide...

  • Guest Services Representative

    2 months ago

    Rochester, Minnesota, United States Kahler Hotels LLC Full time

    Position Overview:Kahler Hotels LLC is dedicated to delivering outstanding service and creating a welcoming atmosphere for all visitors. Our employees are our most valuable resource, and we prioritize their development and success.We are in search of a courteous and professional Guest Services Representative. The ideal candidate will possess exceptional...

  • Night Guest Service Representative

    4 weeks ago

    Rochester, United States StaybridgeEVEN Rochester Full time

    If you are a dedicated professional with a passion for hospitality, this may be the perfect opportunity for you! Staybridge Suites - Mayo Clinic Area in Rochester, MN, is seeking a full- or part-time Night Guest Service Representative to join our dynamic team. GREAT PAY We offer this customer service position a competitive wage of $17/hour, along with...

  • Guest Services Representative II

    3 weeks ago

    Rochester, New York, United States The University of Rochester Full time

    Job SummaryAs a Guest Services Representative II at The University of Rochester, you will play a vital role in ensuring our guests receive exceptional service. Your primary responsibility will be to provide assistance and support to our guests, responding to their inquiries and resolving any issues they may encounter. This is an excellent opportunity to join...

  • Evening Guest Service Representative

    4 months ago

    Rochester, United States StaybridgeEVEN Rochester Full time

    Staybridge Suites (Mayo Clinic area) in Rochester, MN is looking to hire a full-time or part-time Evening Guest Service Representative. Are you a self-starter who likes to stay busy? Would you like to be part of our fun, casual, and supportive culture? If so, please read on! This overnight front desk position earns a competitive wage of $17/hour. We provide...

  • Evening Guest Service Representative

    1 month ago

    Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time

    About Staybridge Suites RochesterWe are a welcoming hotel that offers an upscale residential experience to our guests. Our suites are designed to provide a comfortable and contemporary atmosphere, perfect for a home away from home. We take pride in spoiling our guests with great amenities and exceptional staff.Role OverviewWe are seeking a self-motivated and...

  • Evening Guest Service Representative

    4 weeks ago

    Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Evening Guest Service Representative to join our team at Staybridge Suites Rochester. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide warm and welcoming service...

  • Night Guest Service Representative

    2 days ago

    Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time

    Job SummaryWe are seeking a Night Guest Service Representative to join our team at Staybridge Suites - Mayo Clinic Area in Rochester, MN. This full- or part-time entry-level customer service position will work evenings from 3 PM - 11 PM, providing exceptional service to our guests and clients.Key Responsibilities:Warmly greet all guests and clients, ensuring...

  • Guest Services Representative

    4 weeks ago

    Rochester, New York, United States ROCHESTER CONVENTION CENTER MANAGEMENT CORP Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Services Representative to join our team at the Rochester Convention Center Management Corp. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our control office.Key ResponsibilitiesProvide...

  • Guest Service Representative

    1 month ago

    Rochester, New York, United States Springwood Hospitality Full time

    Job Title: Guest Service AgentAt Springwood Hospitality, we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Provide top-notch customer service to guests,...

  • Guest Service Representative

    2 weeks ago

    Rochester Hills, United States Nothing Bundt Cakes #320 Full time

    Benefits: Employee discounts Flexible schedule The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves...

  • Guest Services Representative

    3 days ago

    Rochester, New Hampshire, United States Compass Group, North America Full time

    Job SummaryWe are seeking a skilled Guest Services Agent to join our team at Unidine, a leading hospitality company. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Check guests in and out of the hotel, ensuring a smooth and...

Guest Service Representative

2 months ago

Rochester, United States Nothing Bundt Cakes Full time

Responsive recruiter

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:

  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
  • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
  • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
  • Servant's Heart
    • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
    • Keeps the good of the team or guest ahead of personal interests or gain.
    • Displays humility and empathy in interactions with others.
  • Spirit of a Champion
    • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
    • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections
    • Projects warmth, enthusiasm, and optimism that attracts others.
    • Builds positive, productive relationships with all team members.
    • Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements
  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.


Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Bakery Open: Monday - Saturday; Closed Sundays

Apply now. Joy is the job

Compensation: $15.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family

Click to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.