Training & Competency Manager
2 weeks ago
The Training & Competency Manager is responsible for leading the development of the Axis competency training strategy and will manage its implementation and measure its impact. To be successful, the candidate will work across business functions with stakeholders to assess competencies, build career paths, ensure that the training developed is standardized, meets the needs of each function, and is aligned with the goals of the organization to create a safe, effective, and efficient workforce. Top candidates will be innovative, collaborative, strong decision-makers and outstanding facilitators of learning and change.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Collaborate across business functions to identify competency gaps and training needs, develop, and implement training programs, track and train development progress, assess effectiveness of training programs.
- Partner with subject matter experts (SMEs) to identify and/or develop content and design training material, as needed. Recommend appropriate solutions and delivery methods to optimize knowledge transfer.
- Develop and implement comprehensive training programs that address the needs of the service organization to increase technical skill.
- Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance.
- Identifying training needs by consulting with stakeholders and using competency needs assessments.
- Creating training solutions and developing trainers to deliver training that meets business needs.
- Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training.
- Capitalize on knowledge and share best practices/lessons learned across organization.
- Plan, design, and publish internal learning solutions including facilitator-led workshops, course curricula, and learning opportunities leveraging a variety of mediums.
- Ensure professional learning content is developed accurately, on time and consistently audited for necessary updates.
- Support standard operating work procedures to improve efficiency and effectiveness of operations across business functions.
- Design systems or tools to evaluate a transfer of knowledge and application of new knowledge.
- Evaluate the effectiveness of training programs through participant feedback, assessments, and performance metrics.
- Travel Requirement: 25% (Hybrid)
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor's Degree Required - Human Resources, Human Resource Development, Business, Education, Instructional Design, or related discipline. Master's Degree preferred.
- 5 or more years of related experience. Completion of a professional designation preferred, Certified Professional in Talent Development (CPTD).
- Strong understanding of instructional design principles, adult learning theory, and training delivery methods
- Professional integrity, sense of responsibility and accountability and confidentiality.
- Highly organized and efficient worker; skilled at multi-tasking.
- Strong communication skills, verbal and written, and attentive listener.
- Excellent written, verbal, and interpersonal communication skills.
- Superb track record in developing and executing successful training programs.
- Critical thinker with innovative problem-solving skills.
- Highly computer literate with proficiency in MS Office and related business and communication tools.
- Familiar with traditional and modern training processes.
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