Hotel Technology Product Manager

2 weeks ago

Dallas Texas, United States Omni Hotels & Resorts Full time
Location:
Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service.  Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Job Description:
The Hotel Technology product manager is a key member of the Corporate IT team in Dallas, TX and is responsible for product management of various hotel technologies. This role works closely with hotel operations and corporate business units serving as the product subject-matter expert presenting new products and new feature enhancements. The Hotel Technology Product Manager manages product implementation and is responsible for fostering vendor partnerships.   

Responsibilities:
Manages hotel technology product solutions and vendor relationships.

Understands and documents current technical requirements (as prescribed by the vendor), e.g., server specs and configuration, database versions and configurations, workstation and peripheral requirements, etc.

Creates product roadmaps, functionality and standards documentation with collaboration from Hotel Technology team members and relevant teams within the organization.

Provides budget guidance on operational costs and asset management.

Project manage deployment of technology upgrades and enhancements: Contract negotiation, resource management, invoicing, and support handoff.

Verifies project proposals submitted for consideration and ensures they adhere to product standards.

Products within the Hotel Technology stack are listed below. The Product Manager will be responsible for a subset of the following products.

Door Locks / Access Control / Parking Systems

Activity Management Systems (Golf, Spa, Membership)

TV Platforms / Hardware

Employee Safety Devices

Digital Signage / Menus

Audio Systems

Safety and Security Systems

Qualifications:
Associates Degree in a hospitality or technology related field or equivalent experience

Minimum 2-3 years of technology product and vendor management

Experience working with the hospitality industry is preferred

Knowledge of hotel operations and familiarity with hotel technical products

Proficient in project management methodologies and Microsoft Office Suite products

Ability to manage multiple concurrent projects and competing priorities

Aptitude for innovation and the ability to present succinct product ideas to leadership

Understanding of vendor product roadmaps and their impact on technology strategies

Experience working with cross-functional teams at different reporting levels

Excellent communication, interpersonal, organizational, presentation and problem-solving skills

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

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