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Operations Assistant I

4 months ago

Winter Haven, United States Chesapeake Corporation Full time
Career Opportunity

Position: Operations Assistant

Location: Winter Haven, FL

What makes us great...

At the heart of our Company is a dedication to delivering energy that drives progress.We put people first, work to keep them safe and build trusting relationships.

What's in it For You...

  • 3 Weeks paid time off, holidays and a separate bank of sick time
  • Competitive base salary
  • Fantastic opportunities for career growth
  • Cooperative, supportive and empowered team atmosphere
  • Annual bonus and salary increase opportunities
  • Monthly recognition events
  • Endless wellness initiatives and community events
  • Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, Medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE
What you'll be working on...
  • Maintaining all work orders, purchase orders, other paperwork and electronic files orderly and accurately
  • Responsibility for daily routing and dispatching all work orders for same day service, leaks, and emergency calls
  • Entering and maintaining spreadsheet for all leak orders and hit lines on mains and services
  • Entry of office related purchase orders for Doc-Link
  • Assisting all operations personnel with ECIS data as needed, as to provide the field personnel with the needed information to trouble shoot possible billing and or reception issues
    Creating work orders as needed; servicing installations, meter orders and service orders
    Working closely with Operation Administrative Supervisor on the distribution and tracking of all Consumer related work orders
  • Working in conjunction with the Customer Care Department to properly document all activities at a consumer site. Ensuring all work orders are completed correctly & scanning to Back Office and appropriate files
  • Responding readily to customers' requests and issuing all work orders timely with details of work to be done and the requested time frame
  • Sorting and distributing all incoming/outgoing mail
  • Performing all other duties as assigned by Operations Administrative Supervisor
    Daily filing of all mentioned service orders
  • Managing Meter Upgrade requests
  • Regular tracking and tabulation of all service orders, purchase orders and receipts
  • Assisting with dispatch operations as needed with Emergencies and Daily workload
Who you are:
  • You have a high school diploma or equivalent
  • You have one to three years of clerical and office experience
  • You have a valid Florida Driver's License
  • You possess excellent internal and external communication skills
  • You have excellent clerical, writing and math skills
  • You have knowledge of basic inventory maintenance procedures
  • You have a working knowledge of spreadsheets, MS Office products, ECIS and FPU databases


Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email human_resources@chpk.com or Ruth Warner, Director, Human Resources Operations at rwarner@chpk.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)