We have other current jobs related to this field that you can find below
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Onboarding Specialist
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Miami, United States Nsight Health Full timeJob DescriptionJob DescriptionSalary: $17.00/hrNsight Health, Inc. is a dynamic and innovative company at the forefront of the Remote Patient Monitoring and Chronic Care Management vertical within Value-based Healthcare. We are dedicated to effective and efficient business project/process management to meet our objectives. In this role, you will be...
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Onboarding Specialist
4 weeks ago
Miami, United States Nsight Health Full timeJob DescriptionJob DescriptionSalary: $17.00/hrNsight Health, Inc. is a dynamic and innovative company at the forefront of the Remote Patient Monitoring and Chronic Care Management vertical within Value-based Healthcare. We are dedicated to effective and efficient business project/process management to meet our objectives. In this role, you will be...
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Onboarding Specialist
4 weeks ago
Miami, United States Cardone Enterprises Inc Full timeJob DescriptionJob DescriptionHere at Grant Cardone Enterprises, it's our mission to reach all 8 billion people on Earth to improve their businesses, careers, finances, and relationships. That’s a huge and worthy purpose, and we’re looking for amazing people inspired to take massive action to help us achieve it.Our company was founded by private...
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Onboard Wine Specialist
1 day ago
Miami, United States Crew Life at Sea Full timePosition Overview: The Onboard Wine Specialist is tasked with overseeing the comprehensive wine program, which encompasses sales, inventory management, and adherence to requisitioning protocols. This role also involves supporting the dining staff in promoting wine selections during meal services in the Main Dining Rooms, ensuring a high standard of wine...
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Capital Onboarding Specialist
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Miami, United States Ballard Global Full timeCompany DescriptionBallard Global is a boutique private investment firm that offers investors opportunities to maximize tax-deferred growth, protect capital with diversification, and create passive income streams that span generations. Our portfolio of funds is available to accredited investors and offers a diverse range of options that provide stability and...
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Capital Onboarding Specialist
2 weeks ago
Miami, United States Ballard Global Full timeCompany DescriptionBallard Global is a boutique private investment firm that offers investors opportunities to maximize tax-deferred growth, protect capital with diversification, and create passive income streams that span generations. Our portfolio of funds is available to accredited investors and offers a diverse range of options that provide stability and...
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Sales Onboarding Specialist
3 weeks ago
Miami, United States Cardone Enterprises Inc Full timeJob DescriptionJob DescriptionHere at Grant Cardone Enterprises, it's our mission to reach all 8 billion people on Earth to improve their businesses, careers, finances, and relationships. That’s a huge and worthy purpose, and we’re looking for amazing people inspired to take massive action to help us achieve it.Our company was founded by private...
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Onboard Wine Specialist
6 days ago
Miami, United States Crew Life at Sea Full timePosition Overview: The Onboard Wine Specialist is tasked with overseeing the comprehensive wine program, which encompasses sales, inventory management, and adherence to proper requisition protocols. This role also involves supporting the dining staff in promoting wine selections during meal services in the Main Dining Rooms, ensuring a high standard of wine...
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Technical Support Specialist
5 days ago
Miami, United States Doorloop Full time**Technical Support Specialist** Remote available Technical Support Specialist Remote available Location Miami, FL 33139, USA DoorLoop is the easiest rental property management software used by landlords and property managers in over 100 countries worldwide. As a SaaS company with $10M in funding, 3 offices worldwide (Miami, London, Israel), and tens of...
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Customer Onboarding Specialist
3 weeks ago
Miami, United States HireFinder Full time $1 - $2Job DescriptionJob DescriptionPosition SummaryAs an Onboarding Specialist, you'll be the beacon guiding hotel clients through their transition from traditional methods to their innovative digital platform. You will be responsible for establishing a strong relationship with new prospects as well as maintaining a strong relationship with existing...
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Customer Onboarding Manager
1 month ago
Miami, United States Reeco Full timeAbout UsReeco is a rapidly growing tech startup revolutionizing the hospitality industry with our innovative software solutions. Our mission is to empower hotels, restaurants, and other hospitality businesses to enhance their operations and deliver exceptional guest experiences through cutting-edge technology. We are seeking a dedicated and detail-oriented...
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Customer Onboarding Manager
1 month ago
Miami, United States Reeco Full timeAbout UsReeco is a rapidly growing tech startup revolutionizing the hospitality industry with our innovative software solutions. Our mission is to empower hotels, restaurants, and other hospitality businesses to enhance their operations and deliver exceptional guest experiences through cutting-edge technology. We are seeking a dedicated and detail-oriented...
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Workforce Solutions Program Specialist
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Miami, United States Acro Service Corp Full timeAcro Service Corporation (Acro), one of the nation’s largest staffing companies, is seeking a Workforce Solutions Program Specialist. If you have at least two years of related experience in the staffing industry preferably in a Managed Service Provider (MSP) program setting and specific experience in the recruiting space, we want to hear from you!...
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Technical Support Specialist
6 days ago
Miami, Florida, United States Del Monte Fresh Produce Company NA Inc Full timeJob OverviewPosition Summary:The IT Support Specialist is accountable for delivering comprehensive technical assistance (both hardware and software) to the user base. This role involves maintaining business applications, diagnosing system issues, fostering effective system utilization, and ensuring timely incident resolution in accordance with service level...
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Customer Onboarding Manager
11 hours ago
Miami, United States Reeco Full timeAbout Us Welcome to Reeco, where we’re transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the ‘90s. From emailing suppliers to doing inventory with pen and paper – it’s outdated, inefficient, and expensive. That’s where we...
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Customer Onboarding Manager
1 week ago
Miami, United States Reeco Full timeAbout Us Welcome to Reeco, where we’re transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the ‘90s. From emailing suppliers to doing inventory with pen and paper – it’s outdated, inefficient, and expensive. That’s where we...
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Technical Support Specialist
4 weeks ago
Miami, United States PROSPAY™ Inc Full timeTechnical SupportCompany OverviewProspay is a leading payment processing company dedicated to providing seamless financial solutions to businesses of all sizes. Our innovative approach and commitment to excellence have positioned us as a trusted partner in the ever-evolving world of commerce.Position Overview: The Technical Support role within the...
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Technical Support Specialist
3 weeks ago
Miami, United States PROSPAY™ Inc Full timeTechnical SupportCompany OverviewProspay is a leading payment processing company dedicated to providing seamless financial solutions to businesses of all sizes. Our innovative approach and commitment to excellence have positioned us as a trusted partner in the ever-evolving world of commerce.Position Overview: The Technical Support role within the...
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Miami, United States Real Time Technologies, LLC Full time $18Job DescriptionJob DescriptionGet to Know Us BetterRT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,inventory management, frontline employee management and engagement, payments, businessintelligence, and digital automation tools for the wireless industry. We support Fortune 500companies, unify their customer...
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Technical Support Specialist
6 days ago
Miami, Florida, United States Recruiter Full timeJob OverviewWe are seeking a Technical Support Specialist to provide essential assistance in delivering our company's services through various communication channels.The ideal candidate will engage with clients with professionalism and respect, showcasing our commitment to exceptional service and in-depth knowledge of our offerings and internal procedures....
Remote work: Technical Onboarding Specialist
2 months ago
Intrigma is a SaaS company transforming the healthcare industry by providing hospitals, nursing groups, and physician groups with the most advanced scheduling software. Scheduling is complicated, and our solution simplifies it. We are excited to introduce a powerful AI to assist customers with onboarding. As a result, the successful candidate will play a crucial role in developing our knowledge base and transitioning customers to use this innovative tool.
Job Description
We are seeking a Technical Implementation Consultant with excellent project management skills to join our team. The successful candidate will train our new customers on Intrigma's platform, develop our knowledge base, and transition customers to our AI technology. Join us at an exciting time as we revolutionize the onboarding process.
Responsibilities:
- Train customers on how to use our software.
- Provide online seminars on various features.
- Create onboarding plans and training curricula for new clients.
- Build robust and strategic customer relationships.
- Build out customer accounts in our scheduling software based on their specific needs.
- Work on our Customer Support team a few days per week, managing incoming phone calls and email tickets via Zendesk, including occasional weekend shifts.
- Communicate articulately and engage with current and potential clients by video calls and email.
- Utilize technical expertise to communicate with the product team effectively.
- Set expectations with clients and internal teams throughout the relationship to ensure the best customer service possible.
- Handle escalation issues calmly and clearly; turn these issues into opportunities to strengthen relationships.
- Plan, manage, and lead projects with the support team; review and retrospect project performance once complete.
- Bachelors or Masters degree (preferably in engineering or a related technical field).
- 3+ years of experience in a SaaS technical role.
- Experience working in a healthcare technology company is a plus.
- Strong aptitude for technology.
- Experience with project management (Project Management Professional certification is a plus).
- C1 or fluent in English.
- Excellent communication and interpersonal skills.
- Remote work
- Team building meetups
- A team of kind, friendly people passionate about making a difference in healthcare.
