Field Benefits Counselor

5 days ago


St Albans, United States Aon Full time

Aon Is Looking For Field Benefits Enrollment Counselors As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group. As a Field Benefits Enrollment Counselor you will report directly to the Enrollment Manager and will enroll clients face to face at their jobsite. *This role will require travel across various states within the US* Job Responsibilities: Enrollment Counselors will work in person with our clients in a variety of states across the US, completing face to face benefit enrollments. Assist employees with understanding and making their medical and voluntary benefit elections. No sales required. Enter information accurately into the enrollment program, confirming information with the customer, and completing all authorizations and surveys. Elevate the benefit knowledge and enrollment experience of the nation's workforce. Proficient in the benefit enrollment cases assigned. Ability to communicate and enroll multiple cases. Explain and enroll employees in core and voluntary benefits. Maintain a professional demeanor at all times. Adhere to all work and break schedules. Work virtual flexible schedules based on workload and client requirements. Communicate information thoroughly and perform work completely and accurately. Ensure all enrollment information is saved correctly. Provide suggestions to improve efficiencies resulting in higher revenue and reduced expenses. Perform all other related duties as assigned. Regular and predictable attendance required. Required Experience: Experience in Customer Service and/or sales experience in person and/or over the phone. Ability to work in a fast-paced environment with minimal instruction and a high degree of accuracy. Ability to work in a team environment. Ability to work flexible hours, which could include on-call overnight. Ability to travel/be on the road for days to weeks at a time. Preferred Experience: 3+ years of experience in Customer Service and/or sales experience. Specialized background in HR and benefit plans. Bi-lingual Spanish. Salary Range: The hourly pay range for this position is [$23.75 to $30] per hour. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. This position is not eligible to participate in one of Aon's annual incentive plans. Education: High school diploma or equivalent. College degree preferred. How We Support Our Colleagues: In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time for yourself. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #J-18808-Ljbffr


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