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Bilingual call center agent

2 months ago

San Antonio, United States Randstad Full time

We are looking for Spanish Customer Service rockstars who are able to assist customers over the phone with their bank accounts. If you are detail oriented, have a professional and positive demeanor we want you to join our team *Must be located in San Antonio, TX Shift: 1pm-9:30pm Pay: $20/hr * WE PAY WEEKLY* Apply here today or send your most updated resumes to karen.corona@ranstadusa.com and include ""Spanish Customer Service Rep- San Antonio"" in the subject line for immediate consideration

salary: $19.75 - $20 per hour
shift: First
work hours: 1 PM - 9:30 PM
education: High School

Responsibilities

  • Handling 75-100 inbound calls per day
  • Responsible for providing quality customer service while working to resolve customer's complaints and inquiries.
  • Will be reviewing the customer's credit card profile, payments, reviewing accounts, and assisting the customer by helping them understand their balances
  • Will transfer escalated calls to another department
The essential functions of this role include:

  • working weekends
Skills
  • Call Center Support
  • Telephone Etiquette
  • Basic Computer Skills
  • Banking Operations
  • Financial Services
  • Spanish (1 year of experience is required)
Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.