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Life Claims Analyst

2 months ago

Rock Island, United States Modern Woodmen Full time

Are you a compassionate and empathetic person? If so, Modern Woodmen is seeking someone to fill the role of Life Claims Analyst. In this role you would assist our field force, members' beneficiaries or their representatives in submitting the appropriate information for life insurance claims. This would include building and maintaining claim records, approving payments and preparing tax records, while paying close attention to details and deadlines.

Modern Woodmen of America is the nation's third largest fraternal benefit society with assets over $17B. Fraternal benefit societies are unique membership organizations with peculiar names that pair the "member owned" characteristic of a mutual insurance company with the "social mission" characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation's most effective volunteer networks.

Responsibilities:

  • Respond to initial inquiries concerning death, waiver of premium and disability income claims. Mail appropriate forms.
  • Request supplemental data such as physical examinations, hospital records and inspection reports to determine liability on health claims.
  • Review documents and approve death, disability, and waiver claims for payment within defined limits. Refer non-routine claims to supervisor and manager for approval.
  • Create records for supplemental contracts, annuity payments and other settlement options and related tax records.
  • Verify tax information and calculations and prepare tax documents.
  • Correspond with members, beneficiaries, hospitals, doctors, employers, attorneys, Field representatives, Home Office departments and others concerning claims, settlement options, tax law requirements and other claim processes.
  • Maintain a working knowledge of all Modern Woodmen plans, riders, clauses, assignments, and settlement options as well as tax laws pertaining to these items.
What we need:
  • High School Diploma or better.
  • Superior customer service skills.
  • Strong attention to detail and accuracy.
  • Ability to organize and prioritize daily tasks and to work independently.
  • Ability to resolve issues in a timely manner and be a productive member of the team.
  • Proficient in Microsoft Office.
What we offer:
  • Pay: The hourly pay for this position is $19.50. The specific rate will depend on the successful candidate's qualifications and prior experience.
  • Work Arrangements: This is a full-time office focused position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7:00AM-9:00AM.Office focusedpositions work on-site due to the nature of the work and have limited remote days.
  • Stability: Modern Woodmen has been Modern Since 1883SM and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
  • Respect for Personal Time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
  • Professional Growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
  • Great Culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
  • A Beautiful Office: Enjoy a beautiful view Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
  • On-site caf: Our employees can purchase a variety of breakfast, lunch, and beverage options at Caf 1883.
  • A Thriving Local Community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It's home to more than our share of artists, festivals, and fun in every season.
  • Exceptional Benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
        • Company-paid retirement plan
        • Matching 401(k) Plan
        • Medical, Dental, Prescription drug Insurance. We pay 100% of employee health insurance premium and 50% of employee dependents' premiums.
        • Group Term Life Insurance
        • Long-term and short-term disability.
        • Voluntary benefits: Vision, Flexible Savings Accounts, Accident Insurance


Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person's diverse opinions, attitudes, attributes, and feelings are respected.