Current jobs related to Patient Relations Specialist - Greensboro - Cone Health

  • Patient Access Specialist

    2 weeks ago

    Greensboro, United States Cone Health Full time

    Talent Pool - Administrative & Clerical. The Patient Access Specialist is responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient q Patient Access, Specialist, Patient, Customer Service, Healthcare

  • Accreditation and Patient Safety Specialist

    4 days ago

    Greensboro, United States Cone Health Full time

    Job SummaryThe Accreditation and Patient Safety Specialist is a key role at Cone Health, responsible for ensuring the organization's ongoing programs promote continuous accreditation readiness, clinical compliance, and patient safety improvement for assigned facilities. This position collaborates with leadership to develop and implement strategies to...

  • Client Relations Specialist

    2 weeks ago

    Greensboro, United States DS Smith Full time

    Position Summary: The role of a Client Relations Specialist involves ensuring that customer needs are met by delivering exceptional, professional, and supportive service throughout the customer journey. Key Responsibilities:Adhere to established customer service protocolsHandle incoming callsWelcome clients and customersAddress inquiries from both internal...

  • Pharmacy Patient Advocate Specialist II

    2 days ago

    Greensboro, United States Cone Health Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Patient Advocate Specialist II to join our team at Cone Health. This role will play a critical part in ensuring patient medication access and working collaboratively with clinical pharmacists and care teams.Key ResponsibilitiesPerform benefits investigations for specified clinics or medications.Obtain...

  • Patient Access Specialist

    6 days ago

    Greensboro, United States Cone Health Full time

    Overview: The Patient Access Specialist is responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. Working under direct supervision, this position also gets patients ready for intake, processes them during admission, and guides...

  • Patient Access Specialist

    4 weeks ago

    Greensboro, United States Cone Health Full time

    Overview: Talent Pool - Administrative & Clerical The Patient Access Specialist is responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. Working under direct supervision, this position also gets patients ready for intake,...

  • Patient Access Specialist

    4 weeks ago

    Greensboro, United States Cone Health Full time

    Overview: Talent Pool - Administrative & Clerical The Patient Access Specialist is responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. Working under direct supervision, this position also gets patients ready for intake,...

  • Accreditation and Patient Safety Specialist

    10 hours ago

    Greensboro, United States Cone Health Full time

    Job SummaryThe Accreditation and Patient Safety Specialist is a key role at Cone Health, responsible for ensuring the organization's ongoing programs promote continuous accreditation readiness, clinical compliance, and patient safety improvement. This position collaborates with leadership to develop and implement strategies to maximize success in...

  • Pharmacy Patient Advocate Specialist II

    2 weeks ago

    Greensboro, United States Cone Health Full time

    The Pharmacy Technician II Certified Patient Advocate assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under moderate supervision, this role works to ensure patient Patient, Advocate, Specialist, Pharmacy, Pharmacy Technician, Healthcare

  • Patient Information Processing Specialist

    2 weeks ago

    Greensboro, North Carolina, United States Cone Health Employee Health & Wellness Full time

    Position SummaryThe role involves managing medical Release of Information (ROI) requests from patients and authorized third parties, ensuring compliance with HIPAA regulations, as well as federal and state laws. The specialist will utilize specific tools and databases to accurately enter, update, and maintain essential information. This position also...

  • Triage Specialist

    1 week ago

    Greensboro, NC, USA, United States Cone Health Full time

    Triage SpecialistCone Health is seeking a skilled Triage Specialist to play a critical role in assessing patients with psychiatric or substance abuse issues and providing high-quality care.Key ResponsibilitiesAssess patients with behavioral needs in a timely manner to identify potential issues and flag them to the correct party.Collaborate with physicians to...

  • Pharmacy Patient Advocate Specialist II

    1 day ago

    Greensboro, United States Cone Health Full time

    Job SummaryCone Health is seeking a skilled Pharmacy Patient Advocate Specialist II to join our team. As a key member of our pharmacy team, you will play a critical role in ensuring patient medication access and providing exceptional patient care.Key ResponsibilitiesPerform benefits investigations for specified clinics or medications.Obtain insurance prior...

  • Patient Access ED Registration Specialist

    2 weeks ago

    Greensboro, United States Cone Health Full time

    Overview: The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and completing demographic, financial, regulatory...

  • Patient Access ED Registration Specialist

    3 weeks ago

    Greensboro, United States Cone Health Full time

    Overview: Talent Pool - Administrative & Clerical The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and...

  • Client Relations Associate

    2 weeks ago

    Greensboro, United States Tangeroutletcanada Full time

    Customer Service Specialist (Hybrid)Job Category: Marketing Requisition Number: CUSTO002482Job OverviewAt Tanger, we prioritize our People and believe that genuine success is achieved when it is shared among our shoppers, retailers, and team members. This philosophy is not just a slogan; it embodies our Core Company Values, crafted by our People, for our...

  • Client Relations Specialist

    1 week ago

    Greensboro, United States AAA Cooper Transportation Full time

    Company Overview:AAA Cooper Transportation, established in 1955, is a prominent asset-based multi-regional logistics provider offering a range of services including less-than-truckload, full truckload, dedicated contract carriage, brokerage, and international logistics solutions. With operational facilities strategically located across the Southeast,...

  • Client Relations Specialist

    2 weeks ago

    Greensboro, United States AAA Cooper Transportation Full time

    AAA Cooper Transportation, established in 1955, is a prominent asset-based multi-regional logistics provider offering a variety of services including less-than-truckload, full truckload, dedicated contract carriage, brokerage, and international shipping solutions. With operational facilities throughout the Southeast, Southwest, Midwest, and Puerto Rico,...

  • Supplier Relations Specialist

    2 months ago

    Greensboro, United States apexanalytix Full time

    Quick Take - The Supplier Relations Specialist is responsible for calling to obtain accounts receivable statements from our client's suppliers that reflect up-to-date account transactions. The Supplier Relations Specialist plays a vital role in communication and relationship building with our client’s suppliers capturing outstanding transactions not yet...

  • Dental Assistant II

    14 hours ago

    Greensboro, North Carolina, United States St. Claire Regional Medical Center Full time

    Job Summary:The Dental Assistant II - Patient Care Specialist at St. Claire Regional Medical Center assists the dentist with examinations, treatments, and procedures to maintain patient comfort, safety, and to facilitate patient care. This role requires a high level of clinical expertise and attention to detail, ensuring that patients receive the highest...

  • Dental Assistant II

    1 week ago

    Greensboro, North Carolina, United States St. Claire Regional Medical Center Full time

    Job Summary:The Dental Assistant II - Patient Care Specialist at St. Claire Regional Medical Center assists the dentist with examinations, treatments, and procedures to maintain patient comfort, safety, and to facilitate patient care. This role requires a high level of clinical expertise and attention to detail, ensuring that patients receive the highest...

Patient Relations Specialist

4 weeks ago

Greensboro, United States Cone Health Full time

Overview:

Talent Pool - Administrative & Clerical The Patient Relation Specialist functions as the primary contact for patients and their families who have questions or concerns about their care or treatment post visit or discharge. This position works with departmental leaders and administration to help address patient concerns and helps to re-establish patient trust when it has been damaged. The schedule for this position is Monday - Fridays, days and no weekends. Responsibilities:
  • Answers patient and family questions with empathy and care, utilizing knowledge to help the patient with post-release or post-discharge.
  • Ensures responses to complaints and grievances follow hospital policies and regulatory requirements.
  • Documents communications between patients, leaders and the patient relation staff to keep information on file that may be useful in improving patient experience.
  • Assists department directors in responses to patient complaints by clearly communicating expectations and requests of leaders to resolve patient concerns.
  • Performs basic data analysis of grievances and positive feedback to identify high-level patient experience trends, finding areas of strength and weakness within the organization.
  • Performs other duties as assigned.


Qualifications:
EDUCATION: Required: Bachelor's Degree EXPERIENCE: Required: 3 years, Customer Service Experience LICENSURE/CERTIFICATION/REGISTRY/LISTING: