Guest Service Agent

3 months ago


Flagstaff, United States Drury Hotels Full time

Guest Service Agent page is loaded **Guest Service Agent**

**Guest Service Agent**

locationsFlagstaff, AZ time typePart time posted onPosted 2 Days Ago job requisition idR11577 Starting at $15.75Property Location:

300 South Milton Road - Flagstaff, Arizona 86001**YOU BELONG AT DRURY HOTELS.**

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

**WHAT YOU CAN EXPECT FROM US**

**So. Much. More.**

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

* *Incentives -* Quarterly bonuses up to $1600/year (we succeed together) based on hotel results

* *Work-life-balance* Flexible scheduling, paid time off, hotel discounts and free room nights

* *Career growth -* Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

* *Health and well-being -* Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

* *Retirement -* Company-matched 401(k)

* *Award-winning* - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record)

**What you will do:**

**Serve as the happy, helpful face of our hotel to guests entering and departing our front door.**

Ensure exceptional, positive experiences for our diverse team members and guests.

* Assist guests in a friendly, efficient, courteous, and professional manner.

* Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

* Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

* Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

* Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

**What we expect of you:**

**With your can-do spirit and unique personality, you will shine at Drury Hotels.**

We seek friendly, highly organized communicators and multitaskers with these qualifications.

* Warm and friendly manner in relating to and interacting with the public

* Demonstrated attention to detail while handling multiple tasks simultaneously

* Familiarity with handling money, making change, and using office machines in day-to-day activities

* Ability to speak and receive direction (written and verbal direction) in English

* Willingness and ability to work alone as scheduled

**Rise. Shine. Work Happy. Apply Now.**

locationFlagstaff, AZ time typePart time posted onPosted 2 Days Ago At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. Thats the Drury Way. Our 5,000 team members work togetheracross 150 hotels in 26 statesto make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE


  • Guest Service Agent

    2 months ago


    Flagstaff, Arizona, United States Americana Motor Hotel Full time

    About The OpportunityPractice Hospitality is seeking an experienced and hospitable guest service agent to join the team at Americana Motor Hotel, opening in Flagstaff later this spring.About The HotelBuilt in 1962 and reopening in late spring, this is yesterday's hotel of tomorrow, reimagined for today. Parked on historic Route 66 just East of downtown...

  • Guest Service Agent

    2 months ago


    Flagstaff, United States Drury Hotels Company, LLC Full time

    Starting at $19.00/Part-Time/Weekend availability required. Property Location: 300 South Milton Road - Flagstaff, Arizona 86001 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and...


  • Flagstaff, United States Brandon Redfern - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryPaid time offSigning bonusTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career...


  • Flagstaff, Arizona, United States Brandon Redfern - State Farm Agent Full time

    Position OverviewAre you a dedicated professional with a passion for customer service? Do you thrive in collaborative settings? If so, a role with a State Farm independent contractor agent could be an excellent match for your skills.Primary Duties:Establish and nurture strong relationships with clientsDeliver outstanding customer supportInform clients about...


  • Flagstaff, United States Brandon Redfern - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryPaid time offSigning bonusTraining & development Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek...

  • Customer Care Agent

    7 days ago


    Flagstaff, United States Flagstaff Nissan Subaru Full time

    Customer Care Agent Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced service team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. A Customer Care Agent in our Service call center...


  • Flagstaff, Arizona, United States Snowbowl Full time

    Position Title: Front Desk AttendantJob Category: LodgingRequisition Number: FRONT01614Job Overview:The Front Desk Attendant plays a vital role in providing exceptional service to guests. This position involves managing incoming communications and assisting with reservations, confirmations, and inquiries related to room requirements and resort offerings.Key...


  • Flagstaff, Arizona, United States Snowbowl Full time

    Position Title: Front Desk AttendantJob Category: LodgingRequisition Number: FRONT01614Overview:The Front Desk Attendant plays a crucial role in ensuring a positive experience for all guests. This position involves managing incoming calls, assisting with reservations, and addressing guest inquiries with professionalism and care.Key Responsibilities:Handle...


  • Flagstaff, Arizona, United States Snowbowl Full time

    Position Title: Front Desk AttendantJob Category: LodgingRequisition Number: FRONT01614Job Overview:The Front Desk Attendant plays a vital role in ensuring a welcoming atmosphere for guests at our resort. This position is responsible for managing guest inquiries, reservations, and providing exceptional customer service.Key Responsibilities:Handle incoming...

  • Customer Care Agent

    7 days ago


    Flagstaff, United States Flagstaff Nissan Subaru Full time

    Job DescriptionJob DescriptionCustomer Care AgentDo you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced service team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.A Customer Care Agent in...


  • Flagstaff, Arizona, United States Little America Hotel Full time

    Position Title: Guest Services Supervisor Department: Rooms The Guest Services Supervisor is tasked with overseeing the daily functions of the Guest Services team. This role is crucial in ensuring a professional, secure, and positive atmosphere for both staff and guests. The Supervisor must be flexible and available to work various shifts, including evenings...


  • Flagstaff, Arizona, United States Snowbowl Full time

    Guest Services CoordinatorJob Category: Hospitality Requisition Number: GUEST00123Job OverviewKey Responsibilities:Respond to incoming inquiries and assist with bookings, confirmations, and guest requests; provide detailed information about resort offerings, services, and amenities; utilize effective sales techniques to manage and confirm room...


  • Flagstaff, Arizona, United States Sonesta International Hotels Full time

    Job Overview The Front Desk Clerk plays a crucial role in embodying Sonesta's commitment to delivering exceptional experiences to our guests. This position is primarily responsible for managing the front desk operations, including the check-in and check-out processes, while addressing guest inquiries and ensuring their needs are met for a memorable stay. The...


  • Flagstaff, Arizona, United States Sonesta International Hotels Full time

    Job Overview The Front Desk Clerk is pivotal in creating memorable experiences for guests at Sonesta International Hotels. This role primarily involves managing the front desk operations, including guest check-in and check-out processes, while addressing guest inquiries and ensuring their needs are met for an exceptional stay. The ideal candidate is...


  • Flagstaff, Arizona, United States SWHM Southwest Hospitality Management Inc. Full time

    Position Overview: The Guest Services Supervisor plays a pivotal role in guiding and supporting the front office team, ensuring that all front desk operations are executed in alignment with the standards and protocols set forth by the hotel. Key Responsibilities: Oversee and evaluate the performance of all front office staff, ensuring compliance with...


  • Flagstaff, Arizona, United States SWHM Southwest Hospitality Management Inc. Full time

    Position Overview: The Front Office Operations Leader is responsible for guiding and supporting all front desk staff, ensuring the effective execution of front office responsibilities in line with the hotel’s policies and procedures. Key Responsibilities: Oversee and evaluate the performance of all personnel within the Front Office department, ensuring...


  • Flagstaff, United States Brandon Redfern - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performancePaid time offTraining & developmentSigning bonus Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm...

  • Account Associate

    3 months ago


    Flagstaff, United States Brandon Redfern - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salarySigning bonusTraining & development Position OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Brandon Redfern - State Farm Agent. As a member of our agency team, you have an opportunity to...


  • Flagstaff, United States Brandon Redfern - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryPaid time offSigning bonusTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career...

  • Office Representative

    3 months ago


    Flagstaff, United States Brandon Redfern - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryPaid time offSigning bonusTraining & development Position OverviewState Farm Insurance Agent located in Flagstaff, AZ is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Brandon Redfern - State Farm...