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Service Receptionist

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Jacksonville, United States MERCEDES-BENZ OF JACKSONVILLE Full time

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Job Description:

The Receptionist must maintain a professional appearance, manage the front desk and handle incoming calls and visitors. This role involves providing excellent customer service and performing basic clerical duties.

Essential Job Functions:

•Greet walk-in customers, determine the nature of their visit, and direct them accordingly.

•Answer incoming phone calls, directing callers to the appropriate department or individual, or taking thorough messages.

•Communicate with callers and visitors in a professional, friendly, and efficient manner.

•Monitor and maintain sufficient office supplies.

•Communicate messages to the appropriate parties in a timely manner.

•Assist with clerical duties as requested.

•Help management resolve customer complaints and handle correspondence.

Job Requirements:

•Valid Driver's License.

Physical Demands:

•Regularly required to sit and talk or hear.

•Occasionally required to stand, walk, and lift/move up to 30 pounds.

•Specific vision abilities required include close vision and the ability to adjust focus

What We Offer

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k), Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services